Eight months ago we started remodeling our kitchen. I needed three cabinets with glass doors and…read moreglass shelves. He was paid by the contractor upfront. The glass was to be delivered within a week. Have not seen it yet and had to hire another glass guy. He did answer the phone twice and lied about when he should be here. His name is Matt and he's the owner. Don't waste your time or money.

Great customer service! The office staff was very friendly. The gentleman who came out got the job…read moredone quickly and cleaned up after himself

Alamo glass came out to give a estimate on replacing a broken window the amount was 321.29 and the…read moreservice man was adamant that a deposit of 160.29 half the amount of the total needed to be paid before the new window could be ordered. My husband went to Alamo glass to pay the deposit of 160.29. The window finally came and was installed we were pleased with the work and the service men. The remaining balance should have been 161.00 but when they look at the receipt it showed a deposit amount of 121.00 not 160.29 my husband was confused so the service man called the office to try to figure out what happened and he was told that their draw balanced out on the day the deposit was paid then he explained we can go in to speak with Joe so we went to Alamo glass to speak with Joe but he had the same story my husband explained to him that he was told that a deposit of 160.29 had to be paid for the window to be ordered Joe then said "well we don't require people to pay the exact amount" and continued to say it was nothing he could do he didn't even try to meet us half way on this issue he just brush us off very very very poor customer service. We ended up paying 200.29 so we loss 40.00 and the lady that took the payment of 200.29 could barely look at us but this was a lesson learn for us. WE WON'T EVER USE ALAMO GLASS IN GROVES TEXAS AGAIN and WE HAVE LET ALL OUR FAMILY AND FRIENDS KNOW NOT TO USE ALAMO GLASS IN GROVES TEXAS.

They were very quick to respond- the quote was fair, the glass arrived quickly, they showed up when…read morethey said they would, brought lots of people to help and was done quickly! Jay was great with communication- texting to let me know they were on their way. His whole crew was respectful of my space and careful with my furniture during install. I highly recommend him!!

Excellent customer service. Got what I needed even though it was Saturday Afternoon. 5 star…read morebusiness and Service!!!

Amazing customer service. We were on the I-10 East and a rock chipped the front glass. We giggled…read morenearest glass repair and this one pulled up. The lady who answered was super friendly. Told us how far we were and to come on in. The guy who was fixing the chip. Explained the process was friendly and had us out within 45 minutes. Oh and very affordable! Thank you for such great customer service.

We almost went with Safelite...so, glad we didn't!! Not only did we save $$$, but they are local…read moreand have been in business a long time and know what they're doing!! Had we continued with Safelite we'd paid double and our tech was an idiot! Had he continued he'd permanently messed up my wipers and caused even more damage to the windshield!!

Fast efficient response to our repair request!!! Very happy with their same day service!!!!read more

wonderful customer service ! Sara was very helpful and answered all my questions . I look forward…read moreto Sara's smiling face soon.

Peter E. These guys are great just installed glass in our…read morecars and and some glass doors for our pool house. Beautiful work as always and will be using them again!

These guys come to town with great service and low prices and they just took off, but some of the…read moreother glass companies took a pinch, and are screwing around with predatory ads on his site and sending him bad reviews. Let me tell you this! He's All -American! An Ex-Recon Marine and top 1% in his batallion, and that alone speaks for itself! Don't listen to those who live to complain, who only give 1 star or 5 star, not ever giving credit for anything! Call him and see for yourself! His customers love Call The Glass Man! You know why I know all this? Im his mother? So dont wait any longer! Call The Glass Man (409) 999 - 3736!

I am new to the state & area of Lake Charles. I visited Discount Glass & Mirror to get my state…read moreemissions tag and it was super smooth and easy. I absolutely recommend visiting to get your tag!

Excellent work and fast. Had a windshield replaced. They are the nicest people around. I will…read moredefinitely use them again.