My son has been attending since he was just a few weeks old, and from the very beginning, I have…read morenever once worried about leaving him in their care. That peace of mind as a parent is truly priceless as I work all day long. The staff are caring, warm, and inclusive to all children. They've created a safe environment where my son has been able to grow and build connections with staff and kids. My son looks forward to seeing his teachers each day in his class and all of his friends. He is happy to go, comes home smiling, and has formed strong bonds with both staff and friends. We appreciate all of the updates we receive and enjoy seeing daily pictures of what he did throughout the day.

Leaving my three-month-old baby in someone else's care for the first time, especially when…read morereturning to work so soon postpartum, was one of the hardest things I've ever had to do. From the very beginning, the staff at Prime Time made that transition so much easier for me. They showed such genuine kindness and patience with both me and my baby. As a new mom, I had a lot of worries--especially when she was having trouble eating at first. Instead of brushing off my concerns, they were incredibly attentive and reassuring. They kept a close eye on her, communicated with me throughout the day, and worked with me to make sure she was comfortable and getting what she needed. Their level of care and understanding meant the world to me during a time when I was already feeling emotional about being away from her. Knowing that she was with people who were nurturing, patient, and truly cared about her well-being gave me so much peace of mind while I was at work. They created a warm, supportive environment not just for the babies, but for the parents too. I'm so grateful for the love and attention they gave my daughter during such an important stage of her life. Any parent would be lucky to have their child in the care of such compassionate and dedicated caregivers. Thank you Eva, Sheyla, Brytanii, and everyone at Prime Time!! We will miss you guys!

I am going to preface this by saying I am a member of the church where this child care is located,…read moreso I already knew the director. I sent my special needs daughter this past week to the summer camp they provide and it was the best decision I could have made. Despite never having to care for a diabetic prior to this the staff was very accomadating. I did some prep work myself making cheat sheets on what to do for her and I was always a phone call away if there were any questions. The kids were wonderful to my daughter, (as a mom of a diabetic you always fear that kids won't be nice). Every day my daughter didn't want to come home, and because she did so much putting her to bed was a breeze. Thank you Miss Princess, Miss Cathy, Miss Chelsea, Mr. Jamal, and Miss J for all you do. All being well Ana will be back next year!!

Peggy has thought of everything possible when it comes to the facility, safety, curriculum and…read morestaff! Highly recommended!

Do yourself a favor and don't send your child here. The teachers are unorganized and have no…read morecommunication. I've seen several staff members on their phones which is a concern I've addressed. I also hate when I pick up a bit later and my child is combined with the older kids. The older kids can be rough. Find yourself somewhere else!

Updated Review July 2024…read more I've removed my child from this School. My son is now 3yrs, from 7months to about 16months things remained the same as what is described above. He stepped up to another class in which he was the youngest, Mrs. Forbes (Owner/Director) asked because she needed to make room for another child. My wife and I agreed, we felt like it wasn't a big deal. Unfortunately the level a care went down tremendously. For example: Diapers not being put on properly on multiple occasions, using someone else's diapers, my son had scratches on his arm because an employee was allowed to grow their nails out and in the mist of trying to save my son from bumping his head on a sink, she grab him and left scratches on his arm ( This incident happen mid week Mrs. Forbes didn't look into the matter or contact me about the matter until 2 weeks later). My son eventually was removed from that classroom due to several meetings I had discussing the same issues over and over with Mrs.Forbes who would make excuses and referred to First Step's as the best daycare in middletown and no other place provides the type of services she does. After the countless meetings, my son was place in a class that had kids younger then him. Mrs. Forbes felt like the teacher was competent in which she was. Things got back on track, he had some regression being in a class with kids that were younger then him in which there was some behavioral issues but the teacher stuck it out and assisted in getting him potty train which we greatly appreciated. Most individuals would ask why leave those things are minor, your child is happy and well taken care of after you had several meetings. Under the suggestion of Mrs.Forbes we had our son's behavior evaluated, findings came back normal with the exception of him needing a new environment. Mrs. Forbes is condescending, her attitude is nasty, she believes the parents have some obligation to her and the way she wants things done, there is no accountability, and she forgets that she works for the parents and children. I gave a four weeks notice before I left, I ultimately pulled my son out before the agreed time because she is not a woman of her word, as far as contract and hours that were suppose to be given. Mrs. Forbes made and executive decision to give me a credit instead of honoring the last 2weeks at 12hr days. Mrs. Forbes made it seem like she was doing me a favor when gave me a credit. Mrs. Forbes didn't stand by her word, when that was brought to her attention she disregarded what was agreed on and basically ignored the agreement that was made. My wife and I were upset over agreement that was made that she didn't honor. So we called for a meeting (Monday). Mrs. Forbes has a camera as well as a mic outside her door, my wife who does not curse called her a witch because she did not honor the agreement we set. Mrs. Forbes then called me to call me unprofessional and how she had patience with my wife and I. I think i had the patience. I will never recommend her business again. Good Luck to the Guy I Seen outside trying to get a spot at Missed Steps. FYI We did get our deposit back, i believe it was out of damage control rather than sincerity.

I don't usually write reviews but I really feel like this center needs to be recognized. First…read moreSteps is always concerned about the safety of their children. The center is always kept clean and you can tell the owner really loves what she does and cares for my daughter like she's her own. It's like a home away from home for my daughter who loves it there. There was separation anxiety at first which is normal when first being introduced to a new environment, but now she really enjoys it. I can really see a change in her developmentally. I love this place. It's really a step up from all other day care's. They really put in the time and effort. I wish this place was open when I had my first first daughter!

I feel the need to comment on this day care because I am so very much impressed by the staff! In…read morejust the short time my grandaughter has been going there I see the most wonderful improvements in her! She absolutely loves her school and her teachers! Thank you rise hill!!!!! You are doing an outstanding job I truly feel secure knowing that my grandchild is safe and learning so much!

My son has attended the Rose Hill Manor since the age of 3. He loves it and we love it as well…read more He Is now 10 and attends the summer program which is so much fun for him. They have a robust schedule for kids based on FUN activities. I trust the staff and Management. The premise is superb with views on 9D that are quite beautiful. I recommend this place to all parents! Excellent staff and security is great.

Disagree with them once and they'll kick you out. They don't use technology or even send you…read moremonthly bills. Zero NY child development assessments, you pay them to play with your kid. No parent teacher meetings but expect you to know everything. Take your kid and money elsewhere.

I truly would trust my kids lives with these people. I love them all. Five stars, all the way …read more Thank you for teaching my children!

Since switching from a more expensive in home daycare to this one, I have seen such an improvement…read morein my child's happiness. I wish I took her crying upon arrival as a sign that she was not happy at the previous daycare. Since attending little scholars I have seen growth in my child and am confident that she gets the attention and care she needs while attending. She is always excited to get there and even tells me she needs to go back when I pick her up. I highly recommend!

There is not one caregiver there that doesn't care. I pick up my grandson. Every teacher know his…read morename. This place really cares about children. Highly recommended.

I find that they rest my child with love and care about what happens to her and her well-being. And…read moreshe only been their since infant to crawler but so far so good. The teacher Jalyne is supper great with my daughter

So my son attended here when he was 2 years old, He left after 2 years because he was accepted into…read morea full-day Pre-K for free. Now he is back for afterschool, along with my newborn baby boy. There are several qualities that this facility has. The facility it self is out of the way for me, and I pass several daycares on my way from work to home, but the travel ( an extra 15 min. locally) is worth my peace of mind. First off, the staff deserves a round of applause! You will NEVER find a center that fosters team work like New Wonders, Val & Melissa are a burst of positive energy. Every staff member always looks happy and engaged with the children, it makes me feel like I am leaving my baby with " grandma" in a way. They provide lunch, and snacks, they have a musician/dancer come in each week and interact with the kids. My boys ALWAYS go outside for walks/play. They have a camera system, so you can watch your babies online from work or on your cell phone. They have an online portal where you can read daily notes, and see pictures of your baby's milestones. I just saw a picture of my 3 month old doing tummy time and holding his head up :) Sorry for the long winded post but I'm sure if your looking for care you care to read what locals have to say. My kids are my heart, and I don't have to worry at all with them here. BTW: I only had 1 instance where my older son was sick, and he was here for 2 years so that IS expected and normal. I never had any concerns regarding cleanliness. They care about the upkeep and you will see beautiful art work posted on the bulletin boards. They do annual class photo's, fundraisers, etc.