I rarely give bad reviews but during the holiday season, warning other shoppers about the return…read morepractice of this store is necessary. My daughter and I bought a pair of shoes for her boyfriend for Christmas. Luckily she decided to give them to him early. Long story short they were not the right shoes so we had to make a return. My daughter took them and the receipt to the store but was unable to return them because they require the exact credit card that you purchased them with, to be present to return the shoes, even though we had a receipt. So a second trip was required by me to return the shoes with my credit card present. Ridiculous! Thanks for wasting my time and gas money. We will think twice before purchasing gifts here unless we have the human foot with us next time or not return at all.

From the owner: At Shoe Dept. Encore, you can find brand-name shoes, the latest trends, handbags and fun…read moreaccessories at affordable prices for women, men and kids. With our large stores, there is plenty of room to shop and TV entertainment areas for men and kids! We're a family-friendly footwear store with 1000+ locations carrying well-known brands for everyone such as HEYDUDE, Crocs, Skechers, Timberland, Tommy Hilfiger, and branded athletics such as adidas, New Balance, and Converse. Brand selection varies by location. We also offer a selection of shoes in extended sizes and wide widths! Our store associates are ready to help find your fit. Whatever your style, whatever your budget - that's our Dept.

I'd give zero stars if I could. This was my first time hearing of/visiting this boutique and from…read moremy experience it will most certainly be the last. I walked in and wasn't acknowledged at all! As I was walking through the store I heard multiple other people come in and every single one of them was greeted at the door or acknowledged, meanwhile I walked around the store for a good 10-15 minutes and none of the staff ever said a word! Very rude. Learn to treat ALL of your customers equally!

How did I not know about this fabulous, little boutique before today?…read more Tucked in a corner of Crestview Hills Town Center, this chain of trendy shops is the first franchise in Greater Cincinnati. Francesca's Collections is a much needed alternative to the subdued, preppie wear that dominates the Town Center. When you walk through the doors, you're greeted with an array of hip jewelry of better quality than you'll find in most moderately priced department stores. I bought a pair of cute bangle earrings for $15 and they actually look like they'll last me awhile. In the center of the store you find kitschy gifts, books, accessories and home decor, like vintage-inspired wall-hangings. The coolest gift item I discovered was the Personal Library Kit, a great present for your favorite bibliophile. The kit is designed to track books as they are lent out to friends and family--what a great idea! Near the back of the store is the women's clothing section. Francesca's Collections clothes' cost, quality, and style are reminiscent of H&M--bright, youthful, and fashion-forward. You won't find subtle pastels here. Just primary colors, bold prints, and unique designs, all reasonable priced (they spring mini-dress I tried on was $62). I really loved this store's selection and prices, and will definitely be back soon!

This is such a CUTE store!!! I wish they had these back in FL. It's basically full of small…read moreboutiques of like homemade goods, etc and there's so much stuff. I could literally spend hours here!!! Pricing is reasonable and staff is so nice. I absolutely loved browsing in here. So many different things and I wanted so much of it. It was hard to restrain myself.

We love to come in here and browse around at the various booths! Checkout staff is always friendly…read more Some booths are very reasonably priced and others can be a little steep, but it just varies by vendor. I do wish there was a bit more variety in the booths, some of them can get repetitive, but there are a handful of very unique booths. I recommend visiting this store!

I recently stopped in looking for an Easter outfit and Abby was very sweet and helped me through…read moreout the store. I highly recommend this place they make you feel comfortable and their clothes are super cute. Reasonably priced and the store is clean.

I really wanted to like this place and I hoped they would make better offers than some other places…read morebut unfortunately I was really disappointed. I brought in two brand new pairs of shoes both with tags and I'm the original boxes. They offered me about 3$ each... I brought some clothes too and ended up walking out with 8$. I don't mean to be rude but I feel like the people behind the counter don't actually know what to look for. The clothing selection they had is all the same style.

I like this store. It has a lot of cute clothes and accessories, but it's definitely out of my…read moreprice range. There have been a few times that I was able to splurge and the clothes have always been good quality, I just wish it was a little cheaper.

5 stars for service! 4 star for prices…read more My friend told me about this store as we are heading to Mexico soon and they have some pretty boho style dresses, beach wear etc. and she could not have been more spot on for what I was looking for! Love the high ceilings and the decor in this place. It feels very natural and bright. Not super into the religious angle of this place but it wasn't too in your face besides the Christian music playing. The young woman helping me was seriously like a personal shopper - she needs a raise!!! I ended up buying 3 dresses and a pair of shoes for Mexico and I could not be more excited. I will note that I feel like the prices here are way too high for the quality, but since it was a special occasion I just went with it. I will definitley come back to this location. I had never really shopped at Crestview Hills before but it is SO MUCH more relaxed and nicer than Kenwood. It reminds me of Roodwood but without the traffic. No one wrecking into you with their 10 kids and fighting your way into parking spots. Highly recommend this store, and Crestview.

We stopped in those little store while we were in the Florence Mall this past week. It's a cool…read morelittle store and have some fun T-shirts on the inside was always enjoy and I will T-shirts it's one of my go to things to wear when I'm not at work. So that was the one that this is a store that you know you could really spent an hour and I look under clothes and all the unique things that they offer so it's a cool place to check out