Great people, easy to work with, been bringing my vehicle in for a year or so and always good to…read moredeal with

needed transmission replaced under warrenty. they way over charged the first time i came. $1100 for…read morea headlight assembley with no labor charge was my biggest problem. but right after the new transmission they installed failed within 3 days. i had to arrange towing to get my truck back there so they could fix it. had to go there because they messed up the last time. they did not give me a 2nd loaner knowing i live over an hour away. had to miss several days of work due to this. when i do finally get it back. i have to buy a battery before they would even test drive it to make sure it was fixed properly. i plugged in my scanner once i got to work less than 5 miles away and it is showing 19 codes already. not happy with them at all. good luck if you choose them. thousands wasted

Wow amazing service! Our sons car died on the way to college…read moreand roadside assistance towed his vehicle there They were professional from the moment I called them the next day and did not try to scam us for things we didn't need Highly recommend them. Wish they were closer to us but if ever we need them again will definitely use again! Very reasonably priced too!

My wife and I have been bringing our cars to A & C Automotive for years for everything from routine…read moreoil changes through pretty major repairs. We keep coming back because the crew is friendly, helpful, and explain exactly what needs to happen (and are honest when something can wait or is optional). And we have never had a bad experience with regards to the quality of the workmanship.

Due to an unforeseen issue this had to collect a family member's vehicle and hold it until someone…read morecould get it out. Addy was very professional and helpful and we were able to obtain the vehicle without any difficulties Cost for the tow and storage was reasonable

SUV got stuck in ditch yesterday. The owners of Leaf's were hard at working pulling people from the…read moreditches of Isanti County. We are so grateful to them for getting our vehicle out. They gave us a heads up when they were heading over to our vehicle. They are very kind people, that waited until they knew we would be safe getting down the road. Professional, caring, excel above and beyond with customer service as priority. Highly recommend this company!!!!!

I have had a number of vehicles repaired at Shafer Auto and have been very pleased with their…read moreprofessional work. No issues and I'm going back tomorrow to have them check out a braking issue.

Beware!!! Brought my car in to have lower ball joints replaced. The ended up breaking one of my abs…read moresensers. And said I would have to pay for it and they would install it free. Why should I pay for something they broke? So if you go to Shafer auto repair be prepared to pay for your parts if they break them! Totally out of line! I will be looking for a different auto repair shop. P.S Kevin the owner even admitted they broke the senser!

Imagine the worst case scenario: Car troubles in the middle of nowhere & no phone service. HERO…read moreRich came to our rescue! The friendly & helpful female who did the phones was AWESOME! Thank you for your help! Thank you for dispatching the help truck-even though the AAA headquarters (somewhere else in our nation) didn't know where we were. As a LOCAL, you were able to pin-point exactly where we were and arrived quickly. Thank you for getting us back on the road on a WINTER day, before the sun went down. Thank you for your auto service and help!

We were stuck out in the woods near Grantsburg. We called AAA at 2:30pm and were told that…read moreAnderson's towing would respond by 4:20. Also said we would be updated with texts. After not hearing from anyone at 3:30, I decided to call Anderson's directly. They had not heard from AAA yet. They prepared and dispatched a truck rather quickly. While they were getting ready AAA called them, just before 4:00. Then we got a text from AAA that the truck would be there around 4:40. They arrived way before 4:40. They did a superb job and very quickly. They were very friendly and accommodating. AAA was not very accommodating but Andersons took care of us very well.

Yesterday, I came out of work to find my back windshield completely shattered. I called Bob Kelly's…read moreand they were able to come out first thing this morning and take care of everything. From my first contact with them to getting the new windshield on, everything was smooth and seamless. Everyone that I dealt with was extremely professional and great to work with. I'd definitely recommend!

Terrible Service!!! Broken glass left everywhere. Throughout my entire garage, all over my…read moredriveway, all over the interior of my truck. Scratched my truck. Glue smears on my truck. Window doesn't operate properly. I definitely, do not recommend!

I've had 20 years of honest, quality service. Bought my car here and they take care of it. Great…read moremechanic. Highly recommend!

We brought our car here to see what was wrong...they said it had blown up...when we came to get…read morestuff out of it it had been parted out, no hatch back door on it!!! We were going to haul it to the junk yard for $$...nobody even asked us if they could take and sell parts off of it!! The owner said he knew nothing about it....wtf

We've bought several vehicles from Hayford. They've been outstanding. I am simply a customer.read more

Bought a 5yr old used truck from Hayford. Reasonably priced. I came in an hour before they closed…read moreand offered to come back the next day. Sales was dead set on a sale that night. The finance department was very unhappy to still be there. I requested to use a loan through my credit union. They never even contacted my credit union. The loan they gave me was based off a credit score that was nearly 120 points below my actual score. My credit union verified my credit score when I refinanced pretty much immediately for almost a 4.5% interest drop. I had to go through the whole refinancing process less than two weeks after I bought the vehicle because Hayford automatically enrolled me in a loan with Wells Fargo with a credit score they got from Equifax. I opened a credit card with my credit union two weeks later and they used Equifax as well and found my score to be way higher. Furthermore a wire for the block heater was clearly identified broken prior to me purchasing the vehicle. Hayford claimed they would fix it. They said they'd call me once the part was in. Two weeks later still no contact by them so I call them and tell them if they are lying about their intentions to fix it to let me know and I'll fix it myself. They then say there must have been a communication error because the part was in stock when my truck was purchased. Their manager Furthermore told me I had no right to question their character because he's a man of his words. I told him to just mail me the part and I'll do it myself. Guaranteed they haven't mailed it and never will. I wish I had a better experience with Hayford and could recommend them to others, but I really can't. Worst expierence I've ever had with a dealership. Their sales team is pleasant and have some good employees, but their finance guy was extremely short and rude, and their manager was more concerned with his pride than he was resolving the issue. They also do not care about how they treat you once you sign the paperwork. I try to keep business local when I can, but I won't be back and won't be recommending them to anyone I know. In a small community reputation and integrity is everything. Not once was it offered to me for them to follow up on how my credit score was found to be 120pts below what it actually is. Nor did anyone apologize for the absolute cluster of a process they have.