Great service and this shop will do oil changes for RV's. They have a nice big bay to accommodate…read moreoversize vehicles. Some Walmart's just refuse to do oil changes on RV's even when their bays are plenty big to handle the vehicle. Not this shop! Most grateful!!!

I needed a quick oil change so I stopped in. Don waited on ME and made a few suggestions on…read morereplacing some filthy filters as well. He was kind, informative and helpful. Are they cheapest place in town? Not at all, but the quality of the service made it worth it. So, in conclusion, give Don a RAISE!!

I came here for a much needed oil change while on my vacation. This place was recommended to me by…read moremy step-father, and it did not disappoint. The worker was very friendly and helpful. He was clear about what he was checking on the car, and never appeared annoyed or frustrated about having to explain simple items to me or my wife or when he had to repeat himself. This is definitely a place I would return to if we needed another oil change while in the area again.

I brought my 2002 PT Cruiser in for a bad wheel bearing. Eli was the manager I worked with. He was…read morecourteous and explained everything to me. They did a free inspection and found a few issues I was already aware of and a few I was not. I appreciated both the honesty and thoroughness with which I was treated. There were a couple of hiccups but Eli worked those out. Chris the mechanic was a wonder and my car was even better than I expected. The price turned out to be lower than quoted! I have never had that happen before. It was a wonderful surprise. Overall I would recommend Matt's and will be returning in the future for more excellent work! Many thanks to Eli, Chris, and Xavier. You have one loyal fan for life now. Donna Peltier

I hit a small deer and had it towed to Matt's as it was the closest shop. They charged me 300-some…read morebucks for an inspection, and said they would get back to me with an estimate for the necessary bodywork. Then, weeks passed - no communication. Eventually, they sent a notification that my car was ready to pick up, without communication in the meantime to update me on the state of my car. It felt like they strung me along just to make a buck off the initial inspection. When I had it towed to another mechanic for a second opinion, that mechanic didn't charge me a cent to let me know that my car was damaged beyond any reasonable repair. In my case, I felt they were dishonest with me about my car's condition in order to make a buck.

When I got there, both bays were occupied and each bay had a car waiting in line behind the ones…read morecurrently inside. A worker went to one of the cars and had them move off to the side for a top off. I drive up and wait. The van next to me was that had been there before me got upset for the lengthy wait and left. A white truck pulls in and visits with workers inside while they were working. He comes out and flags a new arriving car to the other bay. That guy got to go in with no wait what so ever. After 45 minutes of waiting and not getting greeted by an employee, I left. Great service at Victory Lane in North Branch as thats where i ended up going! I wont be back to this Valvoline. Forest Lake Valvoline is top notch in my experience for any Valvoline. Great management over there.

Came for a transmission fluid flush, technician came to check in my car, immediately came back…read moreafter talking with who I can assume is a senior technician or similar role- he asked how many miles the car had, which is shy of 195,000. I was notified that VIOC doesn't service transmissions if they have over 160,000 miles, which is funny considering I brought my Malibu in for the same service two months prior with 229,000 miles at the time and they performed the service at the same location with no issues. Now the senior tech is at my window saying that Valvoline passed that rule a month and a half ago, (how convenient!) they also wouldn't do it for the safety of the transmission and for liability reasons- which I can understand. Whether or not he was lying, this rule isn't anywhere on their website and the customer service rep onsite said there was no limit on mileage. The only thing that makes Valvoline unique from other shops is you get in line- no appointment, no borrowing cars, relatively quick, stress free and you're ready to go. Cambridge VIOC needs to remember that they are catering to people who 1. Don't really care about the vehicle (otherwise it would be serviced by John Hirsch's or another dealer!) 2. Don't have time to book an appointment and wait around for that day to come. That's not practical for most people. 3. If the review so far hasn't shown my thoughts, just have me fill out a liability waiver. I would have gladly done so rather than having to hear his cheap excuses for why they cannot perform that service.

Slim is not a good mechanic he rips people off and does a horrible my Ford was smoking out of the…read moreengine he charged me.an arm and a leg for a coil pack and insisted to be rude GO TO KIETHS TOWING slims stinks.

Left the wheel nuts loose on my wife's car won't go back, had another shop tighten and check the…read moreothers,not good Dave

I paid $13 000 for a used Ford 250. Within 500 miles the engine failed dramatically putting myself…read moreand my children in danger. It has been seen by several mechanics and it is a $10 000 repair. Eide did not return any calls, do not even want to try to help, and are not honest about the calls they receive. They say they check the vehicles but the tire pressure was unbalanced at 75 and 35, extremely dangerous. I have experience or old and vintage cars across two continents and I have never bought such a terrible vehicle or encountered such ridiculous customer service. Don't go there. My heart is broken along with my bank account.

Have been doing business with Bill, Kevin, and his crew since 2006 and have had nothing but good…read moreexperiences with them. On several occasions they have gone way out of their way to take care of me when I really needed it. They offer great assessments of problems, professional service to fix the problems, and fair costs. Highly recommend them.

Have been going here for auto service for years. The techs are awesome and everyone really cares…read moreabout you. Nobody ever wants to pay for car repairs, but when you need it, these guys will do it right. They will go the extra mile for you when you need it too.

Wow amazing service! Our sons car died on the way to college…read moreand roadside assistance towed his vehicle there They were professional from the moment I called them the next day and did not try to scam us for things we didn't need Highly recommend them. Wish they were closer to us but if ever we need them again will definitely use again! Very reasonably priced too!

My wife and I have been bringing our cars to A & C Automotive for years for everything from routine…read moreoil changes through pretty major repairs. We keep coming back because the crew is friendly, helpful, and explain exactly what needs to happen (and are honest when something can wait or is optional). And we have never had a bad experience with regards to the quality of the workmanship.