We stumbled upon this place and so glad we did- Hughie carries beautiful estate jewelry and I found…read morea piece from the 1920's I fell in love with. He seemed very knowledgeable and honest too. I didn't realize they also buy gold until I found them on instagram!

From the owner: Specializing in selling and buying estate jewelry, we are a 3rd generation family jeweler, here for…read moreall your needs! Whether you are looking for the perfect, unique gift at any price point, or looking for a fair appraisal offer on family heirlooms, we have you covered!

Dropped off an eco drive for a new capacitor and I was impressed that the person I handed the watch…read moreto knew exactly what was wrong. Then it took a week for someone to call me to say they couldn't do the work....a week. On the call I was told the watch was sent to another location, when I get there I get my watch handed to me and the girl there doesn't say a word to me until I'm half way out the door. Glad to see all the nice reviews for this place but me and mine will be going elsewhere.

Went in two weeks to have a watch battery replaced and was charged $20. Went in yesterday to have…read moreanother watch battery replaced and was charged $81. I do not trust this place as they are price gouging. Also tried on a few bracelets which was clearly old and used. I will not be returning to this place. Rip off

Avoid Ralph at All Costs - Incompetent and Dishonest…read more I'm writing this from the courthouse where I've just filed a lawsuit against Ralph. That alone should tell you everything you need to know. I brought my father's watch to Ralph for a simple gasket replacement. It's a diving watch he wore while serving in the military, and I'm heading to Ukraine to serve myself--I wanted to wear the watch in his honor. I chose Ralph because of the many glowing reviews online. Big mistake. The first red flag was the overwhelming smell of marijuana in his shop. I dismissed it at the time, thinking maybe it helped him focus on delicate work. I couldn't have been more wrong. When I first brought the watch in, it was functioning well--just running about a minute slow each day. All I asked was for Ralph to replace two gaskets. We agreed on $200, which was all I could afford as I won't be working for the next six months during service in Ukraine. For such a basic job, it was a fair price. A day later, I called to ask if he could look into the cost of a new crystal. After not hearing back for a couple of days, I followed up--only to be told he had already replaced the crystal for $150 without my consent. When I told him I wouldn't have agreed to that, he flew into a rage, yelling about how he wasn't making enough on the job. It became clear to me he may have serious issues, possibly substance-related. When I finally went to pick up the watch, the bezel no longer turned. Ralph claimed I had damaged it myself, which I hadn't. Then I noticed the self-winding mechanism wasn't working. He insisted it was fine, despite clear evidence to the contrary. It was rubbing against the back plate. I stormed out taking my watch, but later returned, hoping he would take responsibility. After more yelling and resistance, he begrudgingly agreed to take another look. Weeks passed. My departure date for Ukraine got closer. Today, 2 days day before I leave, Ralph texts to say the watch is ready. I go in--and unbelievably, it's in worse condition than before. The winding mechanism is not working as it should. The bezel now turns, but it could easily be roomed with a thumbnail. I walked out refusing to pay. This time, he followed me outside, becoming aggressive. I told him I would see him in court. Later that day, I went to another, far more competent watch repair professional. He opened the case and immediately found the issue: the movement wasn't seated properly, and the retaining ring was missing. I know that was there when I gave it to him because I open the watch myself to see what gaskets were needed. Without it, the entire mechanism is unstable. If a replacement can be found, the watch might be salvageable. But it's an older model, and chances are slim. This isn't just a watch--it's a deeply sentimental piece of my family's history. And it's also quite valuable. Ralph, if you're reading this: You know exactly what happened. That retaining ring didn't vanish on its own. It's either still in your shop or you carelessly threw it away. I don't forget things like this, and I'm not letting it go. Ever. To anyone considering trusting him with something valuable: Don't. The reviews are misleading. My experience was a disaster, and now I'm left with a broken watch and a legal battle just days before leaving. Also, take a moment to read the negative reviews--those are the accurate ones. Many people have had experiences similar to mine. And look at his responses: full of excuses, never accountability. He clearly lacks the ability to take personal responsibility. Pathetic. Take a look at the photo I've attached. You can see at nine and 10 o'clock the space between the watch face and the case itself.

I dropped off my Panerai and Omega for polishing on Thursday and received a call on Monday that…read morethey were ready for pickup. Both watches were restored to mint condition-- the Omega had significant scratches and the Panerai had a ding, all of which were flawlessly repaired (check attached pictures). Excellent service at a reasonable price. Highly recommended.

Zaltas Fine Jewelers in Mamaroneck, New York, is the place to go! I can't say enough great things…read moreabout this place! The service is truly top-notch. Bonnie and MaryJane are both personable, knowledgeable, and professional, making the entire experience enjoyable from start to finish. You'd be crazy to go anywhere else for your jewelry needs. My daughter's wedding is coming up in October, and they resized her engagement ring and helped her and her fiancé select two beautiful wedding bands. Everything was handled with care, precision, and exceptional customer service. An outstanding experience from beginning to end. Highly recommend!

Having won a gift certificate from Zaltas Gallery of Fine Jewelers at an event some time ago, I…read moredecided to redeem it this month for a gift for my granddaughter who was graduating from High School. I so appreciated the courteous professional service from the staff in helping me choose something a teenager would love and treasure for many years. We agreed on a lovely sterling necklace which proved to be just the right present. I would like to extend my thanks to everyone at Zaltas and will always treasure the memory of this purchase. C.P.