I went in today for a repair of earrings, Anne was wonderful and the work was expertly done. Highly…read morerecommend this business with beautiful items and wonderful customer service.

Words can't describe Valentines Diamond Center's Professionalism and…read more Excellent customer service . The quality of their jewelry pieces rival with Upscale / High end Jewelry designers. ( without the expensive price tag. ) I had jewelry repaired and it came beyond my satisfaction . I was extremely grateful & pleased. I also love supporting a local family business . I highly recommend Valentines Diamond Center .

Great service and great people. Very welcoming right when I walked in. Clean atmosphere in there…read moreand also a great selection of jewelry.

Very friendly and helpful. Worked on my watch quickly and was very affordable. I would absolutely…read morego there again for jewelry repair.

I had watch repairs, batteries, and cleaning done by Cellini Jewelers. Their work is impeccable and…read morethe staff is very personable, knowledgeable and professional. Michael always greets customers is a friendly, caring way. The jewelry they sell is absolutely beautiful!

WARNING! Do NOT purchase anything from this business! They are extremely deceitful in their…read morebusiness practices. Horrible customer service and rude associates. They will ship you the wrong item and then try to gouge you with outrageous fees when you try to return the item. Take your business elsewhere. You've been warned!

I dropped off my Panerai and Omega for polishing on Thursday and received a call on Monday that…read morethey were ready for pickup. Both watches were restored to mint condition-- the Omega had significant scratches and the Panerai had a ding, all of which were flawlessly repaired (check attached pictures). Excellent service at a reasonable price. Highly recommended.

Avoid Ralph at All Costs - Incompetent and Dishonest…read more I'm writing this from the courthouse where I've just filed a lawsuit against Ralph. That alone should tell you everything you need to know. I brought my father's watch to Ralph for a simple gasket replacement. It's a diving watch he wore while serving in the military, and I'm heading to Ukraine to serve myself--I wanted to wear the watch in his honor. I chose Ralph because of the many glowing reviews online. Big mistake. The first red flag was the overwhelming smell of marijuana in his shop. I dismissed it at the time, thinking maybe it helped him focus on delicate work. I couldn't have been more wrong. When I first brought the watch in, it was functioning well--just running about a minute slow each day. All I asked was for Ralph to replace two gaskets. We agreed on $200, which was all I could afford as I won't be working for the next six months during service in Ukraine. For such a basic job, it was a fair price. A day later, I called to ask if he could look into the cost of a new crystal. After not hearing back for a couple of days, I followed up--only to be told he had already replaced the crystal for $150 without my consent. When I told him I wouldn't have agreed to that, he flew into a rage, yelling about how he wasn't making enough on the job. It became clear to me he may have serious issues, possibly substance-related. When I finally went to pick up the watch, the bezel no longer turned. Ralph claimed I had damaged it myself, which I hadn't. Then I noticed the self-winding mechanism wasn't working. He insisted it was fine, despite clear evidence to the contrary. It was rubbing against the back plate. I stormed out taking my watch, but later returned, hoping he would take responsibility. After more yelling and resistance, he begrudgingly agreed to take another look. Weeks passed. My departure date for Ukraine got closer. Today, 2 days day before I leave, Ralph texts to say the watch is ready. I go in--and unbelievably, it's in worse condition than before. The winding mechanism is not working as it should. The bezel now turns, but it could easily be roomed with a thumbnail. I walked out refusing to pay. This time, he followed me outside, becoming aggressive. I told him I would see him in court. Later that day, I went to another, far more competent watch repair professional. He opened the case and immediately found the issue: the movement wasn't seated properly, and the retaining ring was missing. I know that was there when I gave it to him because I open the watch myself to see what gaskets were needed. Without it, the entire mechanism is unstable. If a replacement can be found, the watch might be salvageable. But it's an older model, and chances are slim. This isn't just a watch--it's a deeply sentimental piece of my family's history. And it's also quite valuable. Ralph, if you're reading this: You know exactly what happened. That retaining ring didn't vanish on its own. It's either still in your shop or you carelessly threw it away. I don't forget things like this, and I'm not letting it go. Ever. To anyone considering trusting him with something valuable: Don't. The reviews are misleading. My experience was a disaster, and now I'm left with a broken watch and a legal battle just days before leaving. Also, take a moment to read the negative reviews--those are the accurate ones. Many people have had experiences similar to mine. And look at his responses: full of excuses, never accountability. He clearly lacks the ability to take personal responsibility. Pathetic. Take a look at the photo I've attached. You can see at nine and 10 o'clock the space between the watch face and the case itself.

Michaels Jewelers truly cares about their customers! Everyone at their Trumbull Mall location…read moreanswered all my questions and offered advice that only their expert background and many years of experience could offer. This included options I would not have thought of on my own. They are courteous, friendly, knowledgable and skilled. They redid a family heirloom ring that belonged to my grandmother. The results were beyond my expectations; the cost was very reasonable especially considering how beautiful the ring turned out. It was all just simply a very pleasant experience. In today's world it is difficult to find jewelers so caring and honest. However, Michaels jewelers still retains that personal touch when they work with me. You will not be disappointed.

What an amazing experience! The two associates in the store were very helpful and attentive. I…read morelearned a lot about my jewelry, how to clean it, caring for it, and where it is made. I felt very welcome and happy being in the store. Karen and Tom are a dynamic duo and I will forever use this store for all my jewelry repairs and cleaning.

From start to finish, the customer care experience at Quick Jewelry Repairs was first rate!…read more The enamel repair ion my ring is perfect! This company has earned my respect and future business!

Just received my re-enameled Ferris Wheel charm. OUTSTANDING, MAGNIFICENT, BEAUTIFUL WORK. Thank…read moreyou Thank you Thank you. I am very appreciative! Kate McMahon

Renato re-styled a necklace for me and it's exactly as I had imagined it! I understand he went into…read moreNew York to look for a specific diamond to add to the existing diamond and sapphire necklace. I've had the necklace for 40 years and had it restyled a few times. This is my favorite! Chris was very helpful in the front of the shop and the job was completed in a very timely manner! I would recommend them very highly!

I've been doing business with Renato for 30 years at various locations. Whether you're in search…read moreof the perfect gift or well-done repairs, his shop is the place to go. Honest and fair and a pleasure to do business with...

SCAM ! FRAUD !…read more Bought a chain for $700, it immediately broke a short time after , I took the chain back and they said they "fixed it", the chain broke another two times within the span of a couple of weeks.  When I tried to return the chain or sell it back, the owner did not want to take it back and said I couldn't return it, even though this was her chain I had issues with. I took the chain to other jewelry stores to get a quote , and no one offered me even a quarter of what I paid. Not only was the chain horrible quality, but she ripped me off on the price.  Stay away from this jewelry store !!!

From the owner: Proudly serving the local community for over 40 years, we have a wide selection of jewelry,…read morewatches, perfume, sunglasses, and retro items. With a jeweler on site, we offer fast turnaround on name plates, picture pendants, jewelry repair and watch battery/band replacement. Most of our patrons are repeat loyal customers that have grown up with us and know us by name. We are easily accessible from the Bridgeport metro north train station so come check us out!