My basement is flooded badly , im standing in 3inches of water, the drains are backing up…read more I'm calling and no one is picking up, not even a out going message .... NOT 24 hour's apparently ... Why advertise 24 hour service if you're not going to be available for emergency services?!?!

For approximately 3 days my boiler had been shutting off on its own which put me in a panic being…read morethat I am 9 months pregnant and due to bring home a newborn baby any day now. The last thing I needed was a cold home or unreliable serviceman not showing up to identify and handle the problem quickly. After calling several, highly rated companies, who either didn't return my call or even answer the telephone, I decided to try a local repair service and gave HANCOCK STREET 24/7 a try. Immediately a professional receptionist answered the phone and gave me a time frame to expect the Plumber to arrive. Approximately 45 minutes later the Plumber (Victor) called and confirmed he would be at my home within an hour. Not only did he arrive as expected but performed a diagnostic check to identify the problem and carefully explained the issue to my husband and made the repair in about 90 minutes. The cost was very reasonable and I would definitely recommend giving them a call if you need fast reliable plumbing service.

The entire team was great in helping me get the steam heat system working by replacing two sections…read moreof pipe and replacing two broken components of the boiler.

I had an emergency with a recurring toilet stoppage in my home. I was able to clear it once myself,…read morebut moments later it immediately backed up and started overflowing. My bathroom was flooded with brown water! In a panic, I called Evergreen Mechanical as I was afraid of damaging my apartment and the apartment below me. Alex sent a snaking crew and within the hour had men at my apartment. They removed my toilet, ran a snake machine through the line, and cleared my blockage. They even stayed around and tested the toilet for good measure. Very satisfied with the swift, professional service provided. Lastly, they gave me this awesome free hat! Highly recommend!!!

This is my first review and well deserved. I have a Laars Endurance boiler that was malfunctioning…read more(kettling). I called Laars and they recommend an authorized local Staten Island company. They came at great expense and told me I needed a new boiler. I then called some local plumbers and my service company, who made many visits and tried really really hard, but no one could figure out exactly what the problem was. I then called Lou from Absolute Combustion also an authorized Laars contractor. What others couldn't figure out in many visits and hours Lou diagnosed in one visit, He got my boiler running and I now have heat and hot water that works consistently. It worked intermittently for the last year. He even showed me all the parts he carries for Laars in his truck. If I could I would give him 10''s. If you ever have an issue with your boiler and no one can figure it out. Skip the rest. call the best. Lou from Absolute Combustion !!!!

The most astute HVAC diagnosticians I have encountered. Over several years, several repair guys…read moretried to figure out why our Endurance stacking heater/boiler kept failing. None could solve it; all were eager to sell us a new one. Only the Absolute Combustion team -- Lou Cubero, Milton and Mike -- figured it out. Lou is a wizard.

Nightmare of a company. We brought these guys in to help identify which condenser belonging to my…read moreunit and to help troubleshoot it. It took multiple call outs just for them to identify the wrong unit. I helped them power cycle, spent time with them troubleshooting etc. They didn't test scientifically eg with a voltage checker etc. They proceeded to repair the my neighbors units thinking it was mine, and this resulted in them damaging the unit. I was finally able to identify that my condenser unit was in an obscure place with zero help from them. They then proceeded to clean the right unit. Of course they blamed me for telling them the wrong condenser which is a lie and doesn't make sense as that's what we called them in for. This was already a horrible experience for all involved. To make things worse they then decided to bill me for the identification of the unit! Which again, they also admit they didn't do by blaming me for identifying the wrong unit. I said I'd only pay for the cleaning after the hours wasted. When I refused to pay, they sent me to collections. Stay away. They need their license taken away for the safety of us all.

Service was great, Danny was the tech sent to our house and he took care of the issue quickly…read more Billing was decently priced, and scheduling was standard to the past companies we used. Main bonus was the person in the office, always picks up the call right away and can break down the invoice for us. I'm not sure what some of these other reviews were about, but our experience has been positive. Will recommend to our friends and family in Brooklyn.,

Dewpoint has been my HVAC repair company for 3 years, Derrick and his team are very honest, fair…read moreand knowledgeable. They have fixed multiple issues with both units in my apartment and have maintained them during the hot NYC summers. I wouldn't go to or trust anyone else for working on my HVAC. Derrick explains what he thinks the issue is, what needs to be done to fix it and what possibly caused it. You can tell he's been doing it for 20 years and has never tried to oversell me on anything I don't need. This company is a shining light in a sea of untrustworthy traders. Anyone looking to have their HVAC fixed I would go with Dewpoint. (Kendra who runs the office is very helpful and understanding too!)

After many frustrating encounters with a dozen or so other AC contractors who either never called…read moreback or didn't bother to show up at the agreed-upon time (this seems to be an industry-wide phenomena), I finally found Dewpoint. Bottom line: they're the best. Derrick showed up on time and fully equipped to get to work, and he had my three central AC units (poorly installed by someone else) up and running in record time, at a fair price, despite it being the first hot spell of the summer season. Derrick walked me through the process, gave me repair/replace options and an estimated cost, and then got right to it. Polite, professional and thorough, it was a real (and rare) pleasure to deal with someone who knows his trade inside and out and takes pride in a job well done. I can't say enough good things about this company. If you need HVAC service, these guys should be your first call.

Schumacher and Farley, I want to extend my heartfelt appreciation for all the professional service!…read moreI highly recommend Schumacher & Farley Plumbing & Heating to anyone!. They are super!. Tiffany is amazing to deal with!

They came out to do my gas line inspections for the city Local Law 152. Tiffany in the office has…read morebeen super helpful and always quick to respond. Phil came out to do the inspections and answered all my questions. Highly recommend them if you need someone reliable and trustworthy.

My parents needed emergency repair for their boiler water was leaking all over floor by boiler…read more They are close to my parents house so I set up appointment with them. They repaired the leaking pipe, charged an ok rate.

My heat stopped working after midnight, after calling several companies I found Brandy's heating…read moreand cooling was the only one that answered after hours. A few hours later my family was warm again. Very professional and a great price. Brandy's heating and cooling has earned my family's business for life. Thank you.