Got a lot work done to my Road Glide last week. They went above and beyond to help me decide on the…read moreright parts to go with. They were the cheapest HD dealer I could find, and they were very got my bike back to me when they said they would!

My brother and I were traveling from Pennsylvania and stopped in Black Sheep to see what they had…read more We also wanted to take a break. I've been slowly looking for a 2022 or newer Road Glide; I currently have a 2015 Ultra. They had a few Road Glides, and my brother asked what year a specific one was. This dealership does not have tags/stickers on its bikes. The salesman Brad, who we learned was new, said it was a 2022. My brother yelled over to me that it was a year I was looking for, so I asked how many miles it had. He said a little over 12k. As I walked over, I asked, "Are you sure it is a 2022?" He said, "Yeah," and I said I would confirm it with Jared. Jared told Brad it was a 2022; therefore, I asked how much it was. Brad said $19,989. I looked at my brother and said, "That sounds good. Can I take it for a test drive?" I took it for a nice test drive, and all went well. I said I was interested in seeing the numbers. He returned with the lowest trade-in value on my bike and the exact numbers the Road Glide was listed for. I told them you are wasting my time. I want to get to the bourbon trail. The next numbers should be your best and final, as I will leave if not. He returned, upped the trade-in value by $3200, and reduced the bike by $1200. I was happy with it and said we have a deal if they can switch some stuff out from my bike, since I'm traveling. They agreed. They pulled both bikes in the back to start swapping the agreed-upon things out. I went in and signed the paperwork. I had to charge the difference as they would not take a personal check. This was the first time I could not write a check. Another associate got on a call with my insurance company to transfer it over, and he said the Road Glide was a 2019. I said stop. I was told multiple times it was 2022, and I negotiated based on that. Yes, I should have verified and noticed it on the paperwork, but I took them at their word. They should know their inventory, and when it was confirmed, I believed it. Anyway, I canceled the deal and obtained a full refund. The salesman, Brad, apologized and even texted the next day to see how I was doing. Apparently, it was going to be his first sale. All in all, I wasted almost three hours and walked away without a bike.

Service here is more than what was expected. We just stopped in to browse but they have great…read moredeals and were more than helpful in answering all our questions. We left with a great bike for a great price.

Look, I don't like to leave negative reviews, in fact I think this may be the second one I've ever…read morewritten, but their prices are insane. $220+ to change a tube, an oil change, and new plugs. All in all if I bought the parts myself ~$30 and an hour total time for someone who knows what they're doing. They claim it took like 3 hours to do, but they're only charging me for 2 at $85/hr. I will say that Dewy did an excellent job on the bike and even cleaned it up really well. I would just be warned that they charge so much per hour including oil changes.