I had a very disappointing experience with Mr. Appliance. I contacted them to diagnose and repair a…read moreloud noise coming from my washing machine. During the initial visit, the technician was able to run the washing machine and hear the noise firsthand. This is documented on the receipt from the company. However, after being unable to repair the issue, I was told from the technician that on the initial visit they could not reproduce the noise and therefore could not determine what was wrong. They then shifted the blame back onto me, despite the fact that the noise had already been reproduced and documented during their initial visit. The washing machine was ultimately not fixed, yet I was still charged for the service. My biggest issue is not simply that they were unable to make the repair, but that their explanation contradicts what happened during the initial appointment and what is documented on their own receipt. I would not recommend Mr. Appliance based on my experience. I expected an honest diagnosis and an effective repair, but instead I was left with the same problem, out the service charge, and dissatisfied with how the situation was handled. I will be making a complaint with the Better Business Bureau and contacting their parent company Neighborly for their dishonest practice.

I called them to repair my combo washer/dryer. The initial appointment was great and the tech,…read moreDale, was on the time. I love the fact that they text you to let you know when the tech is on the way. They save you from having to wait around the house. Dale did a great job of troubleshooting, explaining the problem, and gave me a complete estimate for parts and labor. He told me that it would take a couple of days to get the part. He said they would call and schedule the follow-up appointment. The part came in and they schedule the appointment. Dale was on time and completed the repair in a timely manner. He showed me the defective part and clean up after he was finished. I will use Mr. Appliance in the future for my service need! Thanks!

Large Big Box store that was very well tidied and with a larger display of computers and mobile…read morephones. Of course, the usual televisions, cameras, and home appliances too. Everything was clean and neat and well cabled. The few associates that I interacted with seemed helpful and polite.

We went to Best Buy today around 5:17 PM looking for an Apple iPad case with a keyboard. These…read morecases are not cheap, so I specifically brought my iPad into the store with me to make sure we got the correct case. A worker came over and asked what I needed help with. I explained that I needed the case for my iPad and told him I had the 13-inch iPad. He asked which size I had, so I showed him the actual iPad I had brought with me. Instead of going by the model or properly verifying the size, he measured the iPad from side to side, told me it was 11 inches, and recommended the 11-inch case. I trusted his help and purchased it for $260. When I got home, I discovered that the case did not fit. I had to drive all the way back to the store and contact Best Buy customer service, who told me that I could exchange it for the correct case. However, when I went to exchange it, I was told I had to pay the difference for the correct case. This is extremely frustrating because I specifically brought my iPad into the store, told the employee that I had the 13-inch model, and relied on his expertise to make sure I purchased the correct product. I did exactly what a customer should do--I asked for help and provided the actual device. The employee gave me the wrong information. Not only did I waste my time driving back to the store, but I was also left paying more money because of an employee's mistake. I understand that mistakes happen, but when an employee gives a customer incorrect information and causes them to purchase the wrong $260 product, I believe the store should take responsibility and make the exchange for the correct item without charging the customer the difference. Very disappointed with how this situation was handled. I expected much better customer service from Best Buy. I am college student and this was not cheap as it's an investment for my future.

I would give NO STAR if the option was available. I Was…read morelooking for a bolt, or advice on where to find a bolt. Manager( an Asian boy) told me to call furniture store where I bought furniture. Thomasville piece. He had never heard of his Company, nor Drexel, Hickory Chair, Baker, Henkel Harris, or any fine furniture brands, yet he manages a furniture store. I asked where Did they think I could fine. He was VERY rude, and sarcastic. The business was EMPTY, and I am not surprised. Only a JUNK STORE! Hateful employees. Bad for business, and need to be fired! I have never met a bunch of entitled, unhelpful employees!

Just had a couch deliver.it was damaged ( wrapped in plastic it looked like a floor model ) I paid…read moreto have it assembled the driver's left with putting it together. I'm NEVER buy ANYTHING from them again.stuffing was coming out from 1 of the cushion,the felt on the bottom of the couch was ripped, and wood was broken in the back and had poked a hole in the felt

Excellent service and pleasant service provider and receptionist. Machines working well!read more

I've had lousy luck finding an honest, knowledgeable & professional person for my Whirlpool 4-door…read moreRefrigerator. I recently noticed it was leaking on my hardwood floor, a friend suggested Reliable. WOW! Although I'm located outside their preferred area, he came anyway and arrived on time to hear about the problem. The refrigerator had only been moved once since it was installed in 2016 but he used a large, thin piece of metal to protect my hardwood floor and pulled out the refrigerator to access the interior, discovered the problem and fixed it. We chatted about the earlier problems I had where another Appliance Repair company spent 9 months, replacing numerous parts but never fixed my ice maker. Thank goodness I've found Reliable - I'll never use anyone else for appliance concerns without first calling Reliable! Thank you!!!

Two days in a row I went to this Home Depot to purchase items for a project I was working on at…read morehome. Both days I mentioned I was a veteran, showed my ID, and the store associates accessed their system and gave me the veteran discount. Today I go to the same Home Depot, loaded my cart with over $200 in materials, called over the associate to get my veteran discount. She REFUSED unless I get set up in their system. I explained to her that I didn't want to be set up in their system and the two prior days associates gave me the discount. She still REFUSED stating that the other associates did it wrong. So instead of satisfying the customer she wished to debate the customer, firm in her resolve that I not get the discount. End result...I went to the LOWE'S store less than half mile down Franklin. Furthermore I will continue to LOWE'S since they give a veteran's discount without being in their system.

I bought some fence online and sit on it a couple of days until i had time to install it. I bought…read more4 rolls and after loading them on the truck and it seemed that two of them were a little lighter than the other two. Yes, they were visually two smaller rolls. So i weighted them and there was a difference of 3 LB from the bigger rolls. I also noticed the two smaller rolls were in different bags and buttoned up differently. So it was obvious i had two rolls of fence that had been partially used and returned and had been out for resale like they were new. So i returned them and told the lady at the counter Karl that two of the rolls were former returns. She said no they came straight from the warehouse. Well............ There was 270 rolls in stock. So i should have received all 4 as one shipment. But i didn't. I also have pictures to prove this if anyone is interested. I told the shady lady that this happens all the time Home Depot accepts returns and does not inspect the items and puts them back in stock for the next victim!!! You could tell she could care less. Time 12:00PM on 5/25/2026 I prefer Home depot over Lowes but lately i have been thinking maybe i am in the wrong store. Wayne Thomas. Loyal customer.

Always has been our favorite for some time now we used to go there in Myrtle Beach and Charleston…read morethey have things that you didn't even know that you needed vast variety from food items clothing gadgets and they're all very reasonably priced need a rug go to Ollie's you need a chicken coop yet saw one at my last visit right here in Gastonia nice large building plenty of parking and a giant parking lot you got an hour great way to just kind of wander around inside and don't forget to take a basket with you you'll need it

It's like Walmart meets a Dollar General meets Big Lots, but not as nice. This is discount store…read moreshopping and if you set a low expectation, you will have a very pleasant shop. I did. It's like a flea market. They have some core items but you really never know what you're going to find. Whether it's hoses and auto parts or Easter-themed snickers bars or a bunch of kitchen appliances, it's here today and gone tomorrow. Shelves are stocked a little haphazardly and random. The store is divided into sections but the stuff on the shelves can be a little odd. And that's okay. Take your time, walk each aisle and I am very sure that you will find interesting stuff. I didn't know what I didn't know and I walked out with $20 worth of things that it turns out that I really needed. [Review 12595 overall, 2387 of 2019.]

I will NEVER NEVER EVER buy furniture or anything from Aaron's again. If you payment doesn't go…read morethru when THEY Want it to at 6 in the morning, they will call at 8 am demanding payment. Perfect example was this morning, my payment didn't go thr. DJ calls me at 0840 demanding payment. Heaven forbid people try to sleep. Heaven forbid they give you a day grace period before they blow up your phone. Also I made the payment to satisfy their wants and they STILL took another payment out. I'm so done with them. Never again will I buy anything from them.

The store located off cox Rd Gastonia nc. That store has best employees they are respectful and…read morecourteous. DJ is manager he is awesome. So if you need furniture,appliances,TV, and or computer I suggest this store. You will not be disappointed.

The staff is knowledgeable about their products. They can and do answer any questions. They offered…read morethe sale items and went the extra steps to help us save money. We love shopping here.

If I could rate zero I would. Technician came out to check the refrigerator because it's not…read morecooling correctly. Technician said as long as my ice is frozen the freezer is working but his "professional" temps gage was reading 8 degrees and climbed to 17 degrees as he was holding the door open. He said it was only that high because the door was open. He never checked the coils or for a filter. I got a second opinion for another company. I called this company back to request they send another technician out to right the wrong and they refused to send someone else out. Now we are out $65 that this business scammed us out of and we have to hire someone else. Choose wisely and spend your money elsewhere.

Respnded quickly, diagnosed the problem with our ice maker and gave us the option of repairing it…read moreor replacing the part.

This is not the normal sized HF, it's squeezed into a shotgun style storefront attached to the…read moreright of an Office Depot. For being the only Gastonia location this is HF is pretty weak. I'd expect this to be the flag ship store of the area besides locations in Charlotte but it's really not. If you're looking for the usual fair this HF will have it, but if it's in high demand you may be out of luck. Mainly because of it being in the city they sell out fast. The As-Is clearance section is very minimal and it's located up near the front near the office. Customer service is good here and they are always willing to look up a SKU number and run to the back to see if it's in stock. But again they turn over products quick here so don't rely on the app/website for correct in stock data. It's bitten me in the butt multiple times at any HF! I will be honest the Shelby HF has much better selection and the staff is much more relaxed. Every time I'm here in Gastonia it feels tense for some reason. Basically this one is OK, it has the usual items you need, the aisles are tighter than other locations, and be prepared to walk around stocking boxes as they are always restocking like it's a dollar general. On a side note I have seen workers just pull generator boxes off the top of another and let them almost drop to the floor. Maybe he was having a bad day but it made me second guess buying something big from here.

The staff at this location is so nice and helpful! We found everything we needed with their…read moreselection and at great prices. We even managed to get a 5ft American Flag on sale for $3.99. We bought the pressure washer that was on sale for $60 and it worked perfectly and got the job done. (Siding on the house, grout in between brick, spider webs, concrete deck, and can also be used to wash the car) We got a great deal on a TV mount too!