Calling them now... repeating the word Ithaca ,,, used credit card less than 5 minutes, put wand…read moreback 4 minutes 53 seconds, charged $10.00 on credit card, said $5.00. No answer... agree with Ed. G. below. Called same number.

Don't use the credit card system. I chose the minimum $5 charge but my card was charged $10. When…read morethe final charge came through on my statement 2 days later, the charge was $16.20. I called their contact phone number but it was a strange number that made no sense - 607-273-7506.

Did this happen to anyone else? 1/8/2026. Contact me…read more Just went through the car wash on Meadow Street. I found DEEP gouges in my paint and scratches by the gas tank on the back left of my car immediately after going through the wash (because I always check before and after as I know many car washes are notorious for persistent denial in situations).

The car in front of me didn't exit at the end of the car wash and the conveyer pulled my car into…read morethe rear of the car in front. I honked my horn repeatedly, but the car didn't move and the conveyor didn't stop. I ended up putting my car in drive and pushing the car in front of me out because the pickup truck behind me was about to hit me. The car in front of me finally drove off and no attendants showed up to see what happened. What should have happened?

Johnny and his wife had been detailing my husbands car for a while now. He even repainted the hood…read morewhen it needed to be done. This is now his go-to detailer. We found him to be very reasonable for the quality of work he does. Also, this winter he sprayed the undercarriage of my husbands car. I highly recommend him.

Very professional, and timely. No gimmicks or hidden fees. I had concrete acid stains on the car…read moreand they were able to remove it at a very reasonable price. Happy with the service.

My political bumper stickers came back from inspection sliced up, presumably with the box cutters…read morethey use for inspection sticker.

My son is a student at Ithaca so when he called us in Maryland to tell us his car wouldn't start,…read morewe began to panic. Relying on strangers is always a crapshoot and finding an honest auto shop is, unfortunately, like finding a needle in a haystack. Jason and John were both very helpful and assuring that they could fit my son's was the relief I needed. Thank you Ithaca Auto Service. You are a lifesaver!

Well run place with honest and knowledgeable staff. Tyler has been running the show for a while…read morenow, helpful, but not pushy. I was really impressed when I told them I just wanted NY inspection and nothing else, because I do my own work, they were just fine with that, and even pointed out two items which would cause my car to fail. They sent me off to fix the issues, without charge for the time spent. Highly recommended.

Always pleasant and honest about the wait time. We gave taken multiple cars there for years and…read morerefer all of our friends there.

My car looks fantastic! After about a year of traveling with a dog that sheds (a lot!) and gets car…read moresick (ick), my Honda needed a thorough cleaning and that's what it got. I was able to schedule on short notice and Hills was flexible on timing. The price was also quite reasonable and the service is friendly and accomodating. I have no hesitation in recommending this business. As an added bonus, I picked up oxtail stew (rice and beans, steamed cabbage) from the Jamaican food truck that shares the space. The portion easily served two and made for a delicious and time-saving dinner.

So I read the reviews on both Yelp and Google and saw they were mixed for this place but without a…read morelot of option on this area we gave them a try. However I found this place to me more like an over priced car wash. The car smelled cleaned but last time I got my car details (which was in a different state because we were living elsewhere) they got all the sunscreen stains out, all the food stains out, etc and this place just didn't do that. See photo example of what I mean last time that white stuff was all gone. Also got the interior and exterior and although the wheels might looked cleaner than a normal car wash nothing else necessarily did in my opinion. I needed a car wash for sure but was hoping for more and just felt this place didn't do the more part the car wash part yes but the more than just a car wash not as much.

Maguire isn't a dealership. It's a lead-farming operation disguised as a dealership…read more I called ahead to ask about a test drive and was told, "Just come in." No name, no appointment needed. When we arrived, there was no receptionist, no welcome, no engagement--just a showroom full of sales staff glued to screens. No one looked up. It felt like walking through the Borg Collective--if you're not pre-scanned or tagged by their system, you don't exist. Eventually, I politely asked a salesperson (who was texting at her desk) if anyone could help us. She scolded me for interrupting her texting. Not a joke. When someone finally did help us, she launched into a checklist-style interrogation--what trim? who did you speak to? how much can you afford?--before even offering a test drive. She actually said: "We just want to make sure that if you fall in love with the car, you can afford it." I half expected her to hand me a feather boa and call me Vivian from Pretty Woman. I told her we'd already done the research, knew what we wanted, and just needed to sit in the vehicle and drive it. She didn't like that. We didn't fit the script. She got visibly irritated, tried to talk us out of test driving more than one trim, then left the desk without a word. Just walked away. We left. Later, a "manager" called. She sounded young, inexperienced, and totally unaware of what went wrong. She defended everything, including the texting salesperson, saying I had interrupted her. Her version of an apology was an excuse. They don't see a problem because they don't care. Their whole model is built around trolling the internet for leads and jamming people into a rigid, impersonal sales system. If you don't cooperate with their funnel, you're not worth their time. Maguire isn't set up to sell cars to people--they're set up to mine online clicks and process you like data. They're not interested in relationships, needs, or experience. They're fishing for suckers, not building trust.

WOMEN AND GIRLFRIENDS WATCH OUT…read more.. I had an experience with RJ WEST that works at that dealership, we saw each other for two weeks and then he bailed out. I started seeing someone that he knew of because he worked there years ago. My new man brought his truck there for servicing to get more oil put into his truck it took forty-five minutes for it to be done, in that time he had an employee place TWO AIR TAGS, and FOUR GPS TRACKERS in his truck for a solid two weeks RJ was stalking the man i am dating. There have been several other instances that he has gotten away with major inappropriate behavior while an employee there. He has been known to sleep with women on test drives, and majority of the time most of this gets swept under the rug and kept quiet. This employee is now facing suspension and there isn't a guarantee of him being terminated. Standing up for the women in the world that will be vulnerable if they end up on a 1 on 1 situation with him. Take your business elsewhere or ask for a different guy if you end up with him.

I'm almost at a loss for words for how pleased I am with this dealer for service. Treated me like a…read morereal human being. And they honored the first free oil change even though we're from out of town. Well guess what...you've earned my business for our next Honda purchase, and I'll be spreading the word. You all are doing something right. Truly made my day.

I loved my experience at this dealership, especially with Char in the service department. I was in…read morefrom out of state and she was an absolute life saver and went above and beyond for me. She was a sweetheart and explained everything to me and gave me a great estimate on the cost and time the car would be completed. Also, shoutout to Tim for running the shuttle! Can't say enough nice things about this place.