I brought my car in for detailing and was amazed with the results! It looked like a brand new car!…read moreIt was incredible! The staff was also very friendly and did a great job! I showed a friend my before and after pictures and she said she is immediately booking a service! I highly recommend Quick & Clean Detailing!

Purchased a package deal on their website for ext/int. detailing for $40, no where did it state I…read moreneeded to have my car detailed by them before for $165 before being able to use my package. Super confusing, the number given to me to book an appointment didn't work, so I called the second number I found. Seems super scammy. Respectful but major lack of communication and honestly, I would stay clear. Requested and now waiting for a refund. Unfortunate because I wanted to give my money to a small business. edit: Lisa reached out to me, I wanted to share our messages for transparency. Everything is weird about this place.

Calling them now... repeating the word Ithaca ,,, used credit card less than 5 minutes, put wand…read moreback 4 minutes 53 seconds, charged $10.00 on credit card, said $5.00. No answer... agree with Ed. G. below. Called same number.

Don't use the credit card system. I chose the minimum $5 charge but my card was charged $10. When…read morethe final charge came through on my statement 2 days later, the charge was $16.20. I called their contact phone number but it was a strange number that made no sense - 607-273-7506.

I got the inside/outside service which includes paint decontamination. My car looks amazing! It is…read moremore clean than when I bought it! After kids driving and using it, I didn't know if it would ever look good again, but they successfully removed every trace of sticky, crumbly kid residue and restored it back to something I am glad to pick up my friends in again. The water just beads right off and it feels good to know that my car is clean and protected from the elements! It is definitely worth the investment whether you plan on keeping and loving your car, or even if you are preparing it to trade in! I will definitely go back to keep my car tidy and protected. Thank you!!!

Took my 2009 Volvo C70 T5 to have detailed in and out prior to offering it for sale. The interior…read moredetail was immaculate, well done. The exterior was washed & clay barred... but not waxed or sealed, very disappointed with the results. White chalky residue was splashed onto areas under the front hood and other areas (not cleaned up). Engined was cleaned and detailed prior to my appointment by myself, yet I was charged for it when obviously not needed? Overall: *Exterior was cleaned. *Interior detail was exemplary. *Engine detail was not needed and the engine compartment had residue from polishing compound splashes. *Windows cleaned. *Trunk not vacuumed/detailed. *Wheels not cleaned on the backside. *Tire shine applied. *Water would not bead on the exterior (a desired and expected effect when waxed). I was told that I did not ask/pay to have the paint "sealed" & that pollen on the car can causes that?!? Cost: $900+ Very disappointed.

Avoid. I had an oil change and asked them to check tire pressure. Right after, one tire went flat,…read moreI look and see no cap on it. I called, and they said it was impossible the two could be related, and did not offer to cure it. They told me to tow it back, on my dime, to sell me a repair or replacement. I later called again and explained that I took it elsewhere where they told me that the valve stem had been damaged. He asked "why did you take it somewhere else?" then "have a good day sir" and hung up on me. This issue required me to walk one mile to my home late at night in February, another mile up hill the following day, cost for tow, and the cost for an extra repair. Bruce's Pit Stop told me that topping fluids is not included in an oil change, which is unheard of. Terrible shop.

I've been going to Bruce's my entire time in Ithaca. they're the best. incredibly reliable and…read morehonest. never overcharging (I always ask my mechanic uncle what a fair price for the service is). when I've had random issues outside their wheelhouse, they help orient me to the problem and to address it. go here over a big chain.

I made an appointment to have my 4-door Ram truck interior detailed. I was given a quote of $200…read more After dropping off my truck, they called and said it had so much dog hair, they would have to charge more. OK. I picked up truck. Absolutely shiny clean. They charged $550 !!! That's $350 EXTRA for a dirty, dog hair farm truck. Never will go back. Be sure to lock in your price. They thought I was RUDE!!!

I'm impressed! I had been struggling to find a detailer who had availability or would get back to…read moreme. Finally my cousin suggested Mike! Thank goodness she did. He called me back within 15 minutes, and got me in the day I wanted. Our suburban is used to travel with our three dogs, and was DISGUSTING! There was hair, slobber, and mud in every inch of the interior. I did not see how anyone could get it looking brand new again, but man did Mike rise to the challenge! Thank you for a job well done, we will be bringing our other car in soon!

I needed some old oil change records/invoice from Mobil 1 Lube Express and they were able to get it…read moreto me within 10mins. I am from North Carolina and Tyler Anderson was able to email me the necessary information. Really appreciate his customer service. Tou

Always pleasant and honest about the wait time. We gave taken multiple cars there for years and…read morerefer all of our friends there.

$200 to be told they can't inspect my car!!! It needed a factory update that could have been…read morediagnosed for way less! I've been told this is not uncommon so I'm sooo disappointed.

Wow! I can't believe I never posted a review here, and I can't believe I'm only the 15th one to…read morereview. When I lived in Ithaca a few years ago, Diane's was my go-to mechanic. They tend to be super busy and getting an appointment can be a wait, and their waiting room tends to be full. But they're very personable and you get the sense that they really care for their customers. If I was still in Ithaca, I'd still be going here.

My political bumper stickers came back from inspection sliced up, presumably with the box cutters…read morethey use for inspection sticker.

My son is a student at Ithaca so when he called us in Maryland to tell us his car wouldn't start,…read morewe began to panic. Relying on strangers is always a crapshoot and finding an honest auto shop is, unfortunately, like finding a needle in a haystack. Jason and John were both very helpful and assuring that they could fit my son's was the relief I needed. Thank you Ithaca Auto Service. You are a lifesaver!