I got the inside/outside service which includes paint decontamination. My car looks amazing! It is…read moremore clean than when I bought it! After kids driving and using it, I didn't know if it would ever look good again, but they successfully removed every trace of sticky, crumbly kid residue and restored it back to something I am glad to pick up my friends in again. The water just beads right off and it feels good to know that my car is clean and protected from the elements! It is definitely worth the investment whether you plan on keeping and loving your car, or even if you are preparing it to trade in! I will definitely go back to keep my car tidy and protected. Thank you!!!

Took my 2009 Volvo C70 T5 to have detailed in and out prior to offering it for sale. The interior…read moredetail was immaculate, well done. The exterior was washed & clay barred... but not waxed or sealed, very disappointed with the results. White chalky residue was splashed onto areas under the front hood and other areas (not cleaned up). Engined was cleaned and detailed prior to my appointment by myself, yet I was charged for it when obviously not needed? Overall: *Exterior was cleaned. *Interior detail was exemplary. *Engine detail was not needed and the engine compartment had residue from polishing compound splashes. *Windows cleaned. *Trunk not vacuumed/detailed. *Wheels not cleaned on the backside. *Tire shine applied. *Water would not bead on the exterior (a desired and expected effect when waxed). I was told that I did not ask/pay to have the paint "sealed" & that pollen on the car can causes that?!? Cost: $900+ Very disappointed.

Avoid. I had an oil change and asked them to check tire pressure. Right after, one tire went flat,…read moreI look and see no cap on it. I called, and they said it was impossible the two could be related, and did not offer to cure it. They told me to tow it back, on my dime, to sell me a repair or replacement. I later called again and explained that I took it elsewhere where they told me that the valve stem had been damaged. He asked "why did you take it somewhere else?" then "have a good day sir" and hung up on me. This issue required me to walk one mile to my home late at night in February, another mile up hill the following day, cost for tow, and the cost for an extra repair. Bruce's Pit Stop told me that topping fluids is not included in an oil change, which is unheard of. Terrible shop.

I've been going to Bruce's my entire time in Ithaca. they're the best. incredibly reliable and…read morehonest. never overcharging (I always ask my mechanic uncle what a fair price for the service is). when I've had random issues outside their wheelhouse, they help orient me to the problem and to address it. go here over a big chain.

They get the jobs done and they do it well. When I asked for tire rotation with my oil change, he…read moretold me my tires could make it through the summer but then I'd need new ones so he didn't rotate them. Honesty counts!

Amazing service on my brakes, quality parts and fair prices, I'll be back, also they have skilled…read moremechanics

Honest, competent and affordable. Came for an alignment and left completely satisfied.read more

Go to the dealership it will cost you the same and you'll get OEM parts. O'Shea "finds" additional…read moreproblems that "have" to be fixed right away. This was the third and final time I've been there. Three strikes and you're out. Going to Mr. Tire from now on. Shady...

I bring my vehicle here every time I have an issue with my car or just need an oil change. John is…read morethe one there that works on it and he is very friendly and knowlegeable. It's always done quick and with very reasonable pricing. I highly recommend this shop above anywhere else. I will add, I had purchased a car from Sun Auto in Cortland (which I will NEVER go to again!) When I went in for an inspection and oil change, he noticed my subframe was rotted out and told me so that I could get it fixed as soon as possible. If it wasn't for him, I would still be driving on an unstable subframe. I love Ithaca Auto Service! :)

My political bumper stickers came back from inspection sliced up, presumably with the box cutters…read morethey use for inspection sticker.

$200 to be told they can't inspect my car!!! It needed a factory update that could have been…read morediagnosed for way less! I've been told this is not uncommon so I'm sooo disappointed.

Wow! I can't believe I never posted a review here, and I can't believe I'm only the 15th one to…read morereview. When I lived in Ithaca a few years ago, Diane's was my go-to mechanic. They tend to be super busy and getting an appointment can be a wait, and their waiting room tends to be full. But they're very personable and you get the sense that they really care for their customers. If I was still in Ithaca, I'd still be going here.

If you are looking for a detailed in Courtland, NY. call this place. After having a horrible…read moreexperience with one of their competitors I called here and spoke to Jeff. I have been in business a lot of years and recognize good service when I see it. Jeff was very customer service oriented and helped me find a solution for getting my customer's car detailed. He will pick up and deliver your car while you are at work! Highly recommended!

We were traveling and away from home when our radiator went out. Parameter helped us on the spot…read moreand we were able to get our car repaired and still enjoy our weekend getaway with our family. Highly recommend!

Our small camper van had a spongy brake issue while we were in Watkins Glen. Parmenter was able to…read moreschedule us the next morning. They quickly diagnosed that we had blown a brake line and repaired it quickly. What was extremely helpful was that they gave us a ride to downtown and later back so that we wouldn't have to stay in the waiting room all morning. Friendly staff and our van is in peak shape now!