We always come here for the quality of the health care offered, the providers are friendly and…read moreactually know what they're doing, you'll feel better right after walking out of here! Recommend this place 100%

This rating is only for the phone call. had to ring like 20 times before and answer and the…read morereceptionist did not know how to answer any questions. do you accept medi-cal? - "no" ....okay what do you accept? - "cash" ....okay so what health insurance do you accept? -"not right now" ...so when will you accept insurance -"idk the answer im new" ..can you get someone else go help me? - "at 1 dr in" ...if the dr is in at 1 but youre open from 8- close people just have to wait for the dr at 1? - she contradicts her answer then gives some dumb response $45 walk in fee i lost brain cells communicating with her. felt like pulling teeth to get information i ask go speak to someone

The parking lot is a bit cramped even though it looks big. Easy to get in and out for an…read moreappointment. My grandma goes here for her doctor appointments whenever I've taken her since she can't drive herself, the staff is nice and the appointments are fast, efficient.

I have always had a great experience at this office. The nurses and receptionists are always…read morefriendly, professional, and provide excellent customer service. They make every visit pleasant and welcoming. Dr. William Origil is a wonderful doctor who takes the time to listen, answer questions, and genuinely cares about his patients. I highly recommend this office to anyone looking for quality medical care.

I came here for physical therapy and it was decent and clean. They are helpful and friendly. Once…read moreyou get the rhythm of your workouts Dr. recommended you, you can do your own thing. But if you have questions they're always there to help. I didn't have a problem coming here Thank you, West Star team!

I was a patient, very generic PI clinic, they always packs you like sardines in there. Too many…read morepatients. The the supervisor is rarely on sight, very difficult to get an idea and other feedback and opinions. The rest of the crew worked hard but often times are overwhelmed by the amount of other patients

Vistasol Medical Group Is where my primary care physician…read moreand his staff of wonderful nurses and PA's, staff at the front desk have always helped myself and my family for many years now. I can depend on Vistasol for my appointments, labs, vaccinations and shots. They keep me current informed about my conditions with health and how to improve. I'm so glad they don't give up on me like I have given up on my health in the past. If you want to have a good family, Dr., this is the right choice to make . I never have issues parking. Waiting is about average based on what time you make your appointments. I like mornings when possible. I used to live 5 minutes away but now I moved but I really love my Vistasol Medical Group (family) so I drive 45min or more to get to my appt. They are worth it to me

Doctor Vela is the best! Easy to talk to, makes it simple to understand and very great personality…read more Very professional and tells it like it is. The 2 girls at the front desk are very professional and make you feel welcome. Thank you all!

Jasmin L. was absolutely wonderful during our stay at Monterey Park Hospital. My 99-year-old…read moregrandmother needed an IV, and Jasmin was quick, efficient, and incredibly gentle. She got it done with minimal discomfort and diligent skill, obviously acquired through experience. Meaning so much given my grandmother's age. Jasmin was also warm and patient with her the whole time, explaining each step and making sure she felt comfortable. It's clear she really knows what she's doing and genuinely cares about her patients. We're so grateful for her care and skill. Thank you, Jasmin L.!

If you value the health and safety of yourself or your loved ones, I would strongly urge you to…read morethink twice before seeking care at Monterey Park Hospital. My grandmother was initially taken to their emergency department for an infection. During that visit, the physician was specifically informed that she was already taking a stronger antibiotic that had been prescribed by her primary care doctor. Despite this, our concerns about the severity of her infection were dismissed, and she was discharged with a lower-dose antibiotic. Less than 12 hours later, her condition had worsened enough that she had to return to the emergency room and was subsequently hospitalized. Unfortunately, our experience did not improve once she was admitted. The level of attentiveness, communication, and overall quality of care was deeply concerning. At one point, a staff member said to me, "Oh, I'm glad you're here, she gets up." The words themselves were not necessarily what upset me. It was the irritated and dismissive manner in which they were said, as though my grandmother's basic care and mobility had become an inconvenience. The following day, the day nurse did little to restore our confidence. She appeared overwhelmed, flustered, and uncertain while carrying out her responsibilities. As a family member watching an elderly patient already struggling with an infection, it was incredibly unsettling to feel as though we could not rely on the staff caring for her. I am writing this review while preparing to take my grandmother to a different emergency room because she has now developed a fever. At this point, after one discharge, a return to the ER, a hospitalization, and continued concerns about her condition, I no longer have confidence in the care she received at Monterey Park Hospital. No family should leave a hospital feeling that the safest option for their loved one is to immediately seek care somewhere else.

Great place doctor was amazing the clinic might not be in the best place but what makes this place…read moreshine is the nurses and front desks but the super star is the doctor he answers all your questions and he really wants what's best for u . Most other clinics a doctor will spend maybe 3 minutes with u not here he won't leave until he's satisfied that's your good and you understand what's going and what you need .

Not sure why this place doesn't have better ratings. I am so happy I went here. Not only is it the…read moremost affordable exam price in the area but the people were SO nice! The Dr and nurse were incredibly kind, empathetic, reassuring and happy. I have never had a nicer doctor!!! They were also not pushy at all. I had 1 vaccine missing and they told me to go to my primary dr so I could avoid the fee. Definitely recommend this place

Amazing experience at PIH Urgent Care in Montebello. I was out of town on business and needed some…read morereassurance on a minor injury incurred over the weekend. Ended up at PIH and I could not believe how smooth it went. First, Grabiela at the front desk helped me get checked in. She was congenial, helpful, and just a really kind human. Next up was Miguel to get my vitals and set up in a room. Just a cool human with a great disposition. Queue up P.A. Norma, and nurses Julliann and Edhmi... all three are FANTASTIC!! Norma is SUPER knowledgeable, kind, funny, and just makes you feel like she is treating a family member. Julliann and Edhmi are equally amazing, with the same congeniality and care Norma displayed. All in all a fantastic experience. If you need care, you will have one too.

Great service, front desk staff was amazing and helpful. Once inside Dr. Diaz was outstanding, best…read moreexperience I've had in an urgent care facility.

Gets busy & sometimes you won't be able to see the doctors. Quality of care is fine, parking is…read moresometimes hard to find. Basic check ups and whatnot over here for anything beyond that scope you'll have to go else where for X-rays and the like. It's a neighborhood clinic and does what it's meant to do.

I love my visits to this office. Dr Chan, Michael Flores PA and their staff are considerate and…read moreprovide outstanding care. Going to the doctor is a sensitive subject. You want to make sure you are seeing someone that has compassion and takes their time as well as knows their stuff. Based on conversations I've had with them I know they are always on the cutting edge of medical technologies. I have been visiting this office for the past 4 years, but they have recently added anti-aging and obesity assistance which I believe are both vital parts of health and aging. Knowing that I can get all my health care needs addressed in one place that I trust is important to me and I am grateful I have found this office.