We have gotten a few cars/ trucks from Eastside and never had any problems with them. They always worked with us on a payment problems but we always called ahead. They are like anyone they want there money just like phone companies or cable companies.. when you buy a new or used car you always take that of it braking down..that's just life people...If you get behind on payments they have the right to repo just like the car loan people do...no different between bank loan or buy here pay here!!!! You don't pay you don't have a car... like I said we never had any problems with Eastside. Always nice with us. Answered all our questions and did it with a smile. We are happy with Eastside! read more

East side auto sales!!! Gettysburg PA LONG POST BUT WORTH THE READ!!!! I knew better than to go there for a car. But I thought you know what, let me GIVE THEM THE BENEFIT OF THE DOUBT. 3 weeks ago I went there and got a 2014 Dodge Dart. The post off their facebook page I seen the car and it was nice. I went there and test drove it. Only light on was the tire pressure sensor. No big deal to me. So I paid over the money. I signed the paperwork. The contract. Whatever they make you sign when you purchase a vehicle from them. And I did not (my fault) purchase the warranty third party option they have. Day one: I leave east side auto sales with the car and get to work. (5 mins away). Radio doesn't work so I open the hood to check fuses and there is oil splattered everywhere on the engine and the inside hood because someone didn't put the oil cap on. It was laying beside where it goes inside the engine under the hood and not attached. Week one: Actually day one that I drove the car off the lot---- radio didn't work. Buttons did but not any sound. Okay again, my fault because the only thing I didn't try when test driving was the damn radio. It's a six speed manual transmission. I was focused on the clutch and shifting gears. Okay. So anyway I got the radio fixed. Thank god I knew somebody. And the wires were disconnected from the speakers. So no big deal. Cool got that fixed. While my mechanic was trying to figure out the speaker problem he discovered that the car had dirt everywhere. Under the trunk lining. Inside the doors lining. Everywhere. And rust was everywhere through out the bottom of the car. I don't know how this car passed inspection to be sold. Smh. ‍ Week two: it was cold outside so before work I went outside and started the car to warm it up. My driveway is on a hill an at the bottom of the driveway sits a shed. The car was out there in Neutral and E brake pulled tight for about 15 minutes when all of a sudden I hear a loud BANG ‼ I went outside and the car had drifted down my driveway and hit the shed at the bottom of my driveway. Not only did I have to file a claim on my insurance for the car damage but my landlord also had to for the damage to the shed under my car insurance policy. So the E brake was faulty. Did not work properly. Few days later: I'm driving home to New Oxford from Cunningham Falls, MD. ON ROUTE 15 I keep making the comment the car feels like something is off. I'm afraid to go over 50mph. It's not driving right. Two days after Cunningham Falls: I'm driving home from York, my tire feels like it's driving on a flat. Like it's rumbling and shaking and it's not driving "normal" something is off. I pull into work (Gettysburg) thank god I made it there. Find out that 2 lug nuts are loose on the front driver tire. I did not have any contact with the tires in the few weeks I had this POS. I'm super mad about this car by now because it's one problem after another and I had my kids in that car! The wheel could have falling off!!!! A day later: at this point I'm over this car. I paid $2000 down plus $800 and some for tax tag and title. It's been one problem after another. So I gave the car to my "brother". Idc. I'll take the $3000 loss. Have the car. Takeover the weekly $100 payments. I'm over it. I call East Side and they tell me there's no way on their end they can transfer the car to my brothers name but if we have a verbal agreement for him to take over payments it's fine. So the car stays in my name but he makes payments and takes over the insurance. The same day he drives it the MF MOTOR BLOWS!!!! . Let him sit on route 30 in Gettysburg. That was a Friday night. Following Monday morning when East Side Auto Sales opens: I go in there. In person. Because previously when I called to complain about the car I got hung up on. So I figured I'll go in. Then they can't hang up on me. I expressed how the car HAS BEEN A POS since I got it. Only 3 weeks ago. It's been one problem after another. I told them everything that's happened and told them it's broken down on route 30 and where it was. They said do you want us to fix it. I said I don't want the POS. They asked can I tow it to them so they can see what's wrong. I don't have triple A. They said do you know anyone who does. My response was this: "I don't know anyone with AAA. I put $3,000 onto this car. I'm taking a loss. That's probably what you paid for it at the auction. So you're not losing. I am. I want something else. I'm not putting another dollar into that car. So you can either go get it. Or you'll be paying a tow bill and repo-ing it from a tow lot because I'm not paying for it" dudes response (aka Zach), "Sounds good" and he literally walked away from me and left me in the office alone. Me to myself: "well I guess that conversation is over" I didn't get a chance to fix the damages from the car drifting down my driveway and hitting my shed before the engine blew and left my brother stranded on rout read more

Back in the beginning of the year, my husband and I spent alot of money on a truck they had. We lived an hour away, by the time we got the truck home, husband got out and heard a huge ticking (that was NOT there before when test driven). Instantly called back down to tell them what was happening. Even sent them a video of what it was doing. Waited days before they even called us back. The truck sat in our driveway. We called a garage, he came looked at it, was the lifter in the engine!! Called back down to east side again, told them what it was. They gave us a list of garages to call. Called them all, nobody wanted to work on it or accepted the warranty company!! Finally, about a month later, they sent us to a garage told us they will fix it for us. Took the truck there, couple days went by, the garage called and said they couldn't fix it! So, we were fed up with it. Did a volunteer repo. East side stopped helping. They went to this garage and picked it up. Months later, this garage is sending US a bill to be paid AND they still have the spare key. We told them we are no longer in possession of this truck, they needed to speak to east side. I called east side and left them know there is a bill at this garage for them. I am not responsible paying for it! The lady flat out told me "they will not be paying for it, it has nothing to do with them" THEY ARE THE ONES WHO FOUND THIS GARAGE. THEY ARE THE ONES WHO SOLD US THIS TRUCK KNOWING SOMETHING WAS WRONG WITH IT. THEY ARE THE ONES WHO SAID THEY WOULD FIX IT AND WOULDN'T NEED TO PAY FOR IT DUE TO THE WARRANTY. I will NEVER EVER go back to east side autos NOR will I EVER recommend someone to them!! read more

STAY AWAY Horrible experience dudes an asshole honestly don't know how they actually stay in business with an attitude like that and they know nothing about their cars so don't try asking what features the car has read more

If I could return my vehicle and get my money back I would. I would not recommend East side at all. Within the first week my vehicle transmission was have issues and was told all it needed was too be flush. Issue was not fixed still having the same issue but it's my problem. Office is very nice when your buying the vehicle but after you walk out your just another POS to them. They will treat you like one also. They don't communicate within the office to each other and tell you one thing and then do another and will tell you to your face that your a lair and they never said that. Make sure to follow all calls up with a email. DO NOT BUY ANYTHING FROM HERE. I WILL NOT RETURN AS A CUSTOMER. read more

HORROR STORIES - DO YOUR HOMEWORK. While I haven't personally purchased from East Side Auto Sales in Gettysburg, PA, the volume of disturbing firsthand reports online (and in private conversation) is staggering--and impossible to ignore. Multiple customers have detailed experiences involving unsafe vehicles, sudden mechanical failures within days of purchase, and aggressive or unprofessional behavior from staff when issues are raised. Some of the recurring themes in public reviews include: Cars breaking down just days after purchase, with little to no support. "As-is" agreements used to deflect responsibility for serious issues. Allegedly misleading information about repairs, payments, or repossessions. Threats of legal action or repossession--even in situations involving terminal illness or attempts at communication. Accusations of verbal abuse and total lack of empathy once the sale is complete. There are reports of complaints being filed with the Better Business Bureau, the PA State Attorney General, and references to potential violations of Pennsylvania's consumer protection laws--particularly around failure to disclose major defects or using manipulative sales tactics. If you're considering a purchase here, please, proceed with extreme caution. Read reviews across platforms. Understand what "as-is" means. Ask for all issues in writing. Better yet, take your money to a place that respects its customers and operates with integrity. read more

So I purchased a 2010 dodge nitro from Eastside and not even 24 hours later my check engine light came on. I called them to see why it came on and the sales man, Derek, said I don't know. My fiance and I took it to auto zone and it had a bunch of misfires and faulty O2 sensor.. so I took the papers in and showed Derek and he said can you drop it off on Sunday for Monday so I can do a tune up on it. I said yes well here came Tuesday and he said he had to order a part and it would be done on Wednesday. Well, I needed my car for Wednesday because I had to work. Got it back and it was working fine. Until we got the oil change done this Saturday March 22, 2025 and now my check engine light is flashing and it cannot be ran. Took it back to auto zone and they said why are you driving it, you shouldn't be. Put it on the coder again and now there are more issues! read more

this place is the worst for cars, your two payments behind your car gets repoed and they charge you the fee on top of that for going to get it the driver was an a-hole on top of that plus when you go in to get your stuff they watch and you took the key so how else am I supposed to get my stuff. you are better off going to the junk building your own car or truck. Derek is a pos he won't get anymore of my money. I don't know how he is still in business he doesn't want to fix nothing in the yard everything is over priced. read more

I have bought 2 vehicles from Eastsideautosalesllc.com. The first vehicle I was down and out financially. The only dealer that would help us in the area. I had no issues with the process and the quality of the vehicle. The second vehicle was purchased because of the first purchase. Had a few issues which they took care of before pick up. Both vehicles were very good to us and still in the family. I had occasional contact with the office and have nothing but positive things to say about them. read more

Do not get a car from these people they treat you like crap. We got a car from them oct 2018. It broke down 3 or 4 months later they charged me 200 to tow it from a place about 10 miles if that plus charged me 10 a day for rent a car plus 600 some to fix it . then in april we decide to go on a paid vacation to california to see mt husband mom because he is ill we got here and decide to stay . we paid payment up to may or june. So told them to.reposs it never did so finally in nov 2019 they towed it off from my street because it broke down and they wouldnt help get it fix or let us get in cali legal . now they say they are sueing my hubby that is terminal ill. They have no heart. They are so rude and every thing everyday got a text blowing up phone and they knew what was wrong read more

WARNING: DO NOT BUY A CAR FROM EAST SIDE AUTO SALES IN GETTYSBURG, PA. I had multiple problems with them, am returning my car along with complaints to the Better Business Bureau, PA Lemon Law & PA State Attorney General's office. I am $130 behind in payments (2 weeks), called them and told them I was mailing in a payment today & would be out Friday & they told me because I threatened to call the state police, I had to have payment in full out today or they were coming to repo the car. I didn't threaten to call the police, I did call the police. read more