Just got my new VW GLI last week. My experience was fantastic, Travis King, his boss Jesse and Brad…read morewere all great. I love stick shift and they left me have the car for a little over a day. This VW is the best. Travis really knows his stuff, understands the electronics and all the screens to make changes to your dashboard and everything in between, I am impressed. Jesse was very supportive and I have known Brad for a very long time. Brad will do most anything to make your experience the best. Great dealership!!

Megan in sales was incredible with helping me find the right vehicle- one that met all my needs and…read morewants. Very friendly professional work environment! The whole team made car buying a smooth transition from beginning to end! Highly recommend Hanover Volkswagen if you're in the need for a car or suv! Thanks team!!!

The most pleasant experience in buying my first new car!!!…read more I always bought a used car and the last one I had have a high cost of maintenance. I was hesitating whether I should put more budget in a used car or finance a new car. I have been thinking a lot over this issue since I have a limited budget. Fortunately, my colleague introduced me to Aaron who is very knowledgable on car financial. He listens to my problems and did his best to help me out; after talking to him I had no hesitation to buy a brand new car. Thanks so much Aaron! Also, my salesman Mick was so friendly and professional, I just told him what I was looking for and he showed me only one car that I ended up buying! He explained car functions very throughly before I took a test drive and repeat them again after purchase to make sure you are good to go!. Jenn was helping on my paperwork she is very friendly and gave clear explanation before I sign something. Last but not least, the overall experience was excellent. I left the location with my first new car with a relief!. Everybody is very friendly with professional manners. I highly recommend you to buy a car from Hanover Toyota!!

I brought my vehicle to Hanover Toyota for repairs and explicitly told the service desk that the…read morework needed to be completed today, as my vehicle could not stay overnight. After receiving a text about the needed repairs, I tried calling the service department 5 times to confirm they had the parts in stock and could finish today. Every call went straight to voicemail. Because I couldn't get a simple confirmation, I had no choice but to decline all the repairs. I'm currently in the market for a new Camry, but due to this poor communication and frustrating experience, I'll be taking my business elsewhere.

We were on vacation this past week in Gettysburg, when my 2018 Outback started to develop…read moretransmission troubles. To be safe, I drove to Bergey's without an appointment. They diagnosed the problem and assured me we'd be able to make it home to NJ without breaking down. Everybody in the service department was courteous, and I felt they were honest with me. Highly recommended.

Wonderful service, great people and a very nice waiting area...all in all a solid experienceread more

We bought a car with Apple Honda Hanover back in July. We agreed on a down payment and purchased…read morethe car. A month later we received a large check from them for the Gap coverage on our previous vehicle. Two months later that are asking for that money back. Apparently when we were applying for the loan, Apple saw that we had money due to us and planned to use that GAP money towards our down payment. We were never told and never agreed to these extra funds being applied to the new car loan. It's partially on us for not reading all 45+ pages at the time of signing of our agreement, but it's also very poor business practice to not let us know that money that was owed to us would be applied to the new car without our knowledge. I will also add that the money from the GAP coverage on the car was for a car that was sold over a year ago, so those funds were kept from us for over a year.

I recently bought an 2020 Acura RDX and my client advisor was Ally Rinaldi and she was just…read more awesome! She did a great job of pivoting from my original intentions of looking at a car that turned not to be available to a car I really wanted! Not only that, the car needed a minor sensor replacement which she scheduled for me, and also hunted down an Acura Service department to conduct the a recall fix on the car. This is the kind of service have come to expect from Honda as I have been customer with Honda and have bought several cars over the last 30 years or so. I hope Acura can live up to Honda's service performance, perfectly reflected by Ally's efforts! Well Done Ally!

We will never buy a car from anyone else after our experience with this dealership. From the first…read morephone call to getting the keys to our car everything was absolutely perfect. The most honest, down to earth, nicest guys ever! They knew the car I was coming to look at so they parked it out front with a sign saying welcome with my name. The perfect price, warranty, and financing. No fake car salesmen talk. Just people who genuinely want to help you. Ten out of ten!!!

My son had some repairs done recently. Soon after, while on a trip, he had a similar problem. He…read morecontacted SHA and they sent someone right away to repair on the spot, replace with a loaner and take the original car back to the shop for a very thorough evaluation. Incredible service! We will NEVER go anywhere else!!!

Great place to by a car love this I bought a car here 3 months ago here very great deal. Very nice…read morepeople highly recommend Mike Forbs thanks man!! very good car hit 48,000 miles last week!

Service is always welcoming and friendly…read more Drove down on Saturday morning to get an oil change and tire rotation. Arrived around 7:05AM, several other vehicles waiting as well, service opens at 7:30AM, waited about an hour which is not bad in their customer lounge. Service was perfect !!

My 22 year old truck (that I absolutely love) was running pretty rough. They took such great care…read moreof it and it is back to running like new! I was treated very well and updated regularly on the progress. Highly recommend this team!