1. East Valley Direct Primary Care

    1. East Valley Direct Primary Care

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    Mesa, AZ

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    East Valley Direct Primary Care

    5.0 (1 review)
    Open 9:00 am - 4:00 pm

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    Candee Eisenhart, FNP-C - Prestige Primary Care - Office waiting area

    Candee Eisenhart, FNP-C - Prestige Primary Care

    4.8(16 reviews)
    2.9 mi

    Candee Eisenhart and her staff has been very helpful and understanding of my situation.Also very…read moreprofessional highly recommend this company. I won't go too much detail my symptoms, but let's just say I had a variety and she was able to help me and guide me to the doctors that I needed to see in order to get what I needed done. I was recommended by my mom and my sister and now I will definitely recommend anyone I know who is dealing with any health issues I can't express my gratitude on how much we've gotten done able to recognize the problems and able to have a solution for all of them so here's my review Thank You!

    I've been seeing Candee over a year now and I have never had a better experience with a medical…read morecare office before. I came to Prestige as a disillusioned patient from the churn and burn Banner Clinic experience (horrific and impersonal). Candee and her small but mighty staff are the most responsive, caring and conscientious people out there. Never have I been left hanging (ahem Banner, who took a year to get my well woman billing correctly submitted for payment to my carrier and billed me $800 in the interim) and when I call Candee or message the portal I get a same day response. Candee has helped me lose weight, fix my A1-c and cholesterol, and has gotten my preventive work all done in record time. I now have a CPAP machine and sleep well for the first time in years. She takes time to understand how my body works and I've literally never had a visit with her that was less than 40 minutes of solid face time resolving my health questions and concerns. My quality of life is so much better because I now have a true partner in my quest for better health. Seeing Candee has changed my health and her expertise and care has vastly improved my life. She is the best practitioner out there.

    Banner Health Center: Primary Care Medicine - Inside

    Banner Health Center: Primary Care Medicine

    2.7(72 reviews)
    2.4 mi

    Just had an appointment with my health care PA, Holly Offenberger. She is the best…read more This year has been a trying one for my health. I've been in the hospital for over 6 weeks. A one week stay in February and a 5-week stay in July/August. Plus, a surgery in June. It's just a combination of weird things. But throughout it all, I have been fortunate to receive excellent care. And Holly has been outstanding. She really cares about her patients.

    This Medical Center will STEAL your money from you! I went here for almost 3 years and what I found…read moreis that they make you pay 100% of your medical bill even when you have insurance. They said you have to pay $125.00 for one sick visit and when your insurance pays we will refund it back to you? Well my date of visit was May 29, 2026 and my insurance paid them on June 9, 2026. I called them on 6/22/26 and they assured me they were sending me a refund check within 30 days! I called them back on 8/06/26 and they said "Sorry we messed up!" We will send you a rush refund within 14 days! I called them back on 8/27 (Still no check) We are going to pay you back maybe as early as today but you will absolutely have your money in less than 7 days! Today is 8/05/26 and you guessed it? I have NEVER been paid back!!! THEY WILL MAKE YOU PAY IN ADVANCE BEFORE YOU CAN EVEN SEE A DOCTOR AND THEN GET THEIR MONEY FROM INSURANCE AND KEEP YOURS AS WELL!!!! They are a huge Medical SCAM! Do not go their or trust then!

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    Banner Health Center: Primary Care Medicine - The entrance

    The entrance

    Banner Health Center: Primary Care Medicine - Check in for appts

    Check in for appts

    Banner Health Center: Primary Care Medicine - Jennifer is absolutely amazing.  If you are needing to go get your well womans check up,  then I highly recommend going to her.

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    Jennifer is absolutely amazing. If you are needing to go get your well womans check up, then I highly recommend going to her.

    Generations Family Practice

    Generations Family Practice

    2.4(32 reviews)
    5.1 mi

    I do not write reviews often, and do not write this lightly…read more This family practice is a complete waste of your time. An urgent care disguised as a family practice that rarely, if ever, let's you see a doctor (over 30 visits for my family), Generation's billing practices are a nightmare. Here's some examples: Step one: Charge the completely wrong insurance company. 3 months later get rejected by the wrong insurance carrier, gets it to correct BCBS organization, pays the partial. Step two: Generations sends invoice days later stating that the money owed is 90+ days overdue, that the next step is to send to collections and charge a 33% penalty. First invoice ever sent. Step three: When I call to pay, I am told that the words on the invoice, as well as it stating past due by 90 days, isn't true as its their first invoice. That they meant to send it to the wrong BCBS because "that's what we do in AZ, just submit it to AZ" even though the ID number, card, etc. all state the correct account information. No apology. No acknowledgement. Step four: Paid, informed them that after bringing our entire family to Generations for over 4 years, they have lost our business. Similar situations have happened with their billing department, from double charges, to failing to credit previous payments to correct accounts, etc. for years. And finally, no apology, acknowledgement, or even the bother for a phone call from the actual doctors after many issues and complaints. We hung in there as my family liked one of the practitioners, but clearly it's a bad practice. I do not recommend and hope for the sake of their patients that their practice is evaluated.

    Do not recommend. I left before my initial visit due to 2 concerns:…read more 1) they restrict you to only a NP. The MD is only available to those willing to pay $1600 cash. 2) their paperwork states they will charge $50 for each document the physician must sign on the patients behalf. Any office that supports a certain line of treatment should be willing to fight for coverage (Prior authorizations, appeals, letters of medical necessity) on your behalf without financial penalty to a patient. They told me "it doesn't happen *that* often, but our providers need to be compensated for their time". most insurance companies will require a pre-auth for 2nd+ line of therapy or medial services.

    Jensen Family Medicine

    Jensen Family Medicine

    3.1(37 reviews)
    3.0 mi

    Dr. Jensen is a godsend, I can't believe people are complaining giving him one star just because of…read morea receptionist/office staff situation. I'm only here to talk about his services as a physician. We had Covid and he immediately called us the medication that we needed to reverse it and it worked and my whole family is doing great. He's very attentive and has a great bedside manner, listens to the patients and asks the right questions. He is on the Medici app so he no longer has a practice in person, but this works even better. He will respond to all texts, which you will never get from another MD with this level of education. A+++

    Our experience at front desk twice now is that they are only interested in the money. The front…read moredesk will not allowed you to see the doctor unless they collect a copay or deductible which our insurance does not have or we have met. Our insurance pays 80% and we owe 20% but the desk can not tell u what the charge will be but they have office policy to collect. 20% of what ? as we have not even seen the doctor. The office manager, Max will not be there until 9 and is the only one to approve a change to office policy. Our first office visit on 6/12, there was an issue at desk with another patient and the desk was in an up roar, so this drama is not new. A person of reason did take us to an examination room, apologized for the desk not taking our 20% payment(which they did not take on our first visit, and because of a change of address we received the bill and was paid before we were back which they confirmed). Blue Cross Blue Shield already paid the 80% so they were making money. She gave us copies of our file. But she made the case that they did not want us to think it was all about the money. That the doctor really did care about the patients. What are we to think? Max nor the doctor has reached out to us, there silence says volumes and approves of the desk's handing of our attempt to see the doctor and that bullying cost them two patients. Be careful going to this doctor and we are looking for another less evasive front desk.

    East Valley Direct Primary Care - familydr - Updated September 2026

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