This is no longer Reflections hospice. It is called Traditions Health. I drove over there to go do…read morea tour (around 5:30pm). Most reputable hospice services let you come 24/7 un announced to see the place. There was a sign on the door that said hours of operation were 8 to 5p. I rang the bell...and nothing. It was right on a main highway, and looked pretty desolate. I want 24/7 access to my loved ones, and got a bad vibe from this place. Don't waste your time.

My husband was under Reflections Hospice care for almost a year before he passed. Earlier he had…read morebeen under another hospice. Reflections care was superior, I couldn't have asked for better care. Every member of the staff that I had contact with was intelligent and caring. I felt that way and so did my husband. We both felt that the staff that cared for him really cared about him a person. It would be pretty hard to find a better hospice!!

The facility is new and clean. There is a feeling of hominess. There are comfortable sitting areas…read moreindoors and out for necessary family time and phone calls. The staff is always available but not hovering either. The staff is caring and helpful. We are glad to be able to make our family member comfortable at this time and grateful for this facility.

In 2009 you provided care for my dad in his last 2 weeks of life..thank you.the only think you can…read morework on is the billing etc that lady was way rude .

Amazing from beginning to end Receptionist- very nice…read moreScheduler - very accommodating and responsive Intake nurse - kind,patient,and professional Case worker (Bob) nurse - there are not enough words of praise and thanks CNA - the best in the world Social worker - very kind and supportive Chaplain- comforting and understanding Hospice is a special kind of care and these people are the gold standard

The team from Hospice at Home cared for my mom during her final months. Led by Dr. Jerry Owensby,…read morewho was previously her primary care physician, Mom had full confidence in their ability to care for her, and so did our family. Our need came in the midst of the COVID crisis, and each and every caregiver could not have done better. The empathy and expertise demonstrated was exceptional and I would make the same decision to use their services again. I learned so much about end of life issues, and was met with patience and all my questions were answered.

What went well? Oh, everything! My family recently…read moreexperienced the loss of our matriarch just before her 102nd BD. Near the end of 2022, our mother was hospitalized following a fall. Hospital staff introduced the concept of Hospice Care and we agreed that services were needed. Who knew that our Family would benefit greatly from this decision. Each person we met, and interacted with impacted our mother in such positive ways. My sister and I were amazed at the level of care, compassion and kindness shown to our mom & family. Living in AZ we learned that many choices exist for Hospice care. There is only one, Hospice of the Valley. Number 1, for exceptional care.

Hospice of the Valley exceeded our expectations. They were always there for me and my family in the…read moremost difficult time of our lives. They were kind, professional, and always there for us. If you need hospice care for your loved one I'd highly recommend Hospice of the Valley. Incredible!

There are not enough accolades to describe the gratitude we have for this facility and their…read morededicated staff who made my Father-in-Law's final days comfortable, dignified, and as pain-free as possible. The week that he spent here after being transferred from adjacent Mercy Gilbert was the best possible way to say goodbye to a beloved man who was suffering through months of metastatic cancer. The interior itself is warm and inviting: each room has a private bath, and French doors opening to a patio; we spent many hours taking a moment in nature, or getting a breath of air on the latter. There's a den with a fireplace, and a large kitchen where you can cook for your loved one, if they can eat. We were able to visit or stay 24/7, and the staff was beyond incredible; we were even allowed to bring the dog to visit, which were some of the most special moments of the week he was there. Through several personal experiences, at hospice both in and outpatient across three states, I can safely say that entrusting your loved one to this inpatient facility will be the best possible experience, at the worst possible time for a family. Special shout out to Nurse Charlotte, who radiates kindness, compassion, and professionalism. Hospice workers are a special kind of healthcare worker, and I tremendously admire the skill set and personality traits they bring to the table.

The nurses at Lund Home cared for my grandma with kindness and dignity--she was clean, comfortable,…read moreand peaceful in their care. For that, we are grateful. Our concern is with the evaluation process. Despite our clear wishes for her to remain at Lund Home, the doctor and social worker decided to transfer her back to her memory care unit. The social worker even told us, "it wasn't her time to pass" and she had "2-4 weeks left." We begged and pleaded for her to stay in their care till her end of life. After being transported back to her memory care unit, that very night she declined, and she passed away the following morning. The doctor never returned our calls, and our concerns were completely disregarded. It was clear to us that Lund Home is run more like a business than an end-of-life care facility. While the nursing staff was wonderful, the decision-making and communication from the evaluation team were devastating and unacceptable. Families deserve honesty, respect, and compassion during such a difficult time, and we did not receive that here. We will never return to the Lund Home and strongly urge others to seek a different option for their loved ones.

Doves has a great team of caregivers and I am very happy with the care and compassion they provide…read more Trisha is also an exceptional care coordinator. I highly recommend Dove's services.

I currently am employed with Doves and I must say that they have given me some exceptional…read moreopportunities. Every single client I have worked with has wonderful things to say about the company. Not only that, every client is very kind and sweet and are always requesting more hours with our company. Doves works with my schedule as well as provides me with many helpful resources and adequate supplies. The management is amazing here and they always listen to my concerns and needs. Truly enjoy working here.

Yesterday January was my Birthday! I shared this with…read more Chaplin Tim Duerr. Tim has been a Chaplain for 10 years. I can see why he has been so successful. We exchanged Happy New Years before our informal Meeting. Suddenly Tim reached under his desk And place a Red Bag on his desk. Along side he placed A piece of cake covered with Sprinkles. In the Red Base was Hot Wheels Car , my first, a Fridge Magnate, An Orange Marker 4 pieces of assorted Chocolate. A Stone Ridge Pad . Also Caplin Tim included his business card and tapped to the side of my Birthday Goodie Bag was a Birthday card signed by the Director of Operations, I met her, 1 of the 2 Social Workers, and the receptionist who is waiting to be tested so she can assume RN duties for the Hospice. My only Question. I ask after Chaplain Tim shared the Minimum Hours required are 1. I stated I would like to work a few hours whenever I am asked. Honestly, the gesture of kindness and inclusion Blew My Mind. Please help this Hospice grow throughout the Phoenix area

Very professional and caring during a very difficult journey. The organization was first rate at…read moreevery step of the process. Nurse Laura was outstanding, always helpful and very responsive. Alicia and Rosie both excelled in their support roles as well, despite the many challenges. All of you assisted me and my family through a difficult time. I would recommend your services to anyone.

Thank you for the incredible care you offered our friend. From the medicine that was delivered by…read moreprivate courrier in the middle of the night to the hands on care that was provided. Your services were appriciated by our family and Chris. You are angel's and we could not have imagined such world class care and compassion in the darkest hours. From first contact to final moments, every step was immediately addresses on all levels with expediency and love. Cannot express how much your services were appriciated and the needs of Chris were handled. THANK YOU!!! Thank you Beth.!!!!!

This seems like an odd subject and place to give a review on. However, if you are a family member…read morelooking for hospice services for a family member, it is comforting to be able to search out as much information as you can, from others who have walked before you. My mother spent her last week on earth at The Serenity House. It sounds old-fashioned and corny, but finding them was the "God send" I was looking for and needing. I was feeling lost and frightened about the process of caring for my Mom in her last days. Physically and emotionally it can be challenging. You love you family and want to take care of them, but the time may come that you need supportive services. The staff at Serenity House were very competent and caring. My Mom was very well cared for and I appreciate how they would brace her with pillows to keep her comfortable and relief pressure. The facility was always clean and the workers all genuinely seemed to enjoy their jobs and seemed to relate well and respect one another. It is worth noting that it is a very lovely facility and the rooms were very nice. I owe them a debt of gratitude for not only what they did for my Mom (who had dementia) and really slept her whole time there, it is was they provided me. A sense of caring, safety and support in the days up to my Mom passing away. They took the burden and lifted it off my shoulders and I thank them for that.