I came here on May 12th trying to get a replacement Social Security card for my daughter. I forgot…read morewhat happened, but they had to schedule me specifically for an appointment. So after a month, I came in yesterday for my appointment and I thought I had all the documents I needed to apply for a replacement Social Security card. But turns out Rafael told me that I needed more verified documents like my child's report card showing the date of her birth and name since I did not have a student ID card. At first, I was a bit irritated because when I made the appointment, the gentleman (who I made the appointment with last time) didn't tell me I needed a specific documents and what I had on hand, he said it would be fine. But thankfully, Rafael was nice enough to explain what I needed and if I come back to him, then he would try to squeeze me in. And I told him, I'm going to go home right now and come back within 20 minutes. When I got back the security officer, Corbin was really chill and friendly. I can tell by his aura that he's a cool dude and I'm glad he's working there because I think he brings happiness in that environment with his vibe. Anyways, Raphaël saw me & signaled me to go to the window. I gave him everything I found that he asked for, and the process went smoothly. I really appreciate him because he turned my irritation into satisfaction. I'm glad I handled business because now I don't have to worry about it. And for those that go stand in line in the morning, very early to get a ticket, you don't have to do that anymore because there's a QR code on the front door where you scan with your phone and your automatic in the queue. All you have to do when they open: you scan the barcode and you get your ticket, real simple and easy. Anyways, this location was chill and the workers were cool. All I gotta say is be nice and appreciative and you'll have a great day doing things you don't want to do, lol.

Well, today I made the mistake of going to this office. After taking a number, I waited…read moreapproximately 1.5 hours before hearing an announcement over the loudspeaker: if you took a number without an appointment, you would only be sent to the window to make an appointment. At that point, I was just two numbers away from being called. I asked the security guard why there weren't signs posted near the kiosks or a notice on the electronic board explaining this beforehand. He said they were short-staffed. I replied that perhaps they should at least advertise that people need to call ahead, instead of wasting the public's time and their staff's time. I then told the clerk I wanted to wait for a manager to discuss the inefficiencies. After another 10 minutes with no response, I left. This office is beyond ridiculous

I want to recognize Ms. Elsa Perez MSW, for doing awesome job, a lot of knowledge. Big heart. Not…read morehard to talk too, willing to help. And explain everything. So helpful. You guys so blessed to have her on your team. And to the supervisor, sir barnes. And ms Thomas. And ms. Michelle. For your guys help . God blessed your guys heart. Many thanks for everything you do.

Glass windows everywhere (as if the place was a bank) makes it super hard to hear what the employee…read moreyou're meeting with. Had to almost yell to hear each other. Employees are typical government employees; seem like they couldn't care less about their job, unfriendly, cold. Not rude or anything, just very robotic. Several signs up saying firearms aren't allowed. This is a minor peeve of mine, as the 2nd amendment gives me the right to carry a firearm which SHALL NOT BE INFRINGED. There's no law or statute that the sign references, so it looks like it's simply a policy of Contra Costa County, and last I checked, CCC doesn't get to override a federal constitutional law.

Horrible service…read more The person at the front doesn't know what they're doing and is so unclear about what I have to do to resolve my problems.

As a Licensed Clinical Social Worker embedded with a police department crisis response team, I want…read moreto recognize the outstanding response by Antioch PD officers during a recent mental health crisis involving a suicidal 13-year-old child. The officers were calm, compassionate, professional, and treated the child with dignity and empathy throughout a very high-risk situation. They quickly recognized the severity of the crisis, requested medical assistance immediately, and maintained remarkable composure during an emotionally intense encounter. In my field, I know how difficult these calls can be, and these officers represented the very best of crisis intervention and public safety. Thank you, Antioch PD, for your professionalism, humanity, and care.

THE BEST THING I EVER DID IS JOIN ANTIOCH CHAMBER OF COMMERCE. It has opened up so many doors for…read moremy business. I got to meet people that I would not have been able to meet on my own. I have been introduced to a web site design genius that has created fantastic web site for my business. I have earned business from local bar and restaurant. I have been introduced to so many new people that I can use myself and for my business. The Chamber members go above and beyond for everything. They made me feel welcoming and made sure that I was introduced and acknowledged as a new member. Mixers and parties they arrange are fabulous. Ambassadors are fantastic and I am happy to be part of it. I like the fact that everyone cares about growing and making our city the best that can be!

Have you looked at the landscaping along city streets? Everything's dying, vandalized, People…read moredumping garbage, junk, etc. My neighborhood is filled with suspicious activity. And then....Cops don't protect some groups from violence---they wanna pin it on you!! Because they're too afraid, lazy and slow to go after real criminals. Unbelievable waste of tax dollars. And that's not cheap!!! Also I have no respect for those who make $ off the cannabis industry. (Drug trade is a better description) if you want to denigrate a society...just make marijuana legal. It makes people slow and stupid.

Had a house fire. Within 2 days we were tagged for cleanup by the city. My truck on the street that…read morewas never a big deal almost got towed. At first I was pissed, how heartless can you be. None of the cleanup and restoration companies could have this cleaned in the time I had. So we cleaned it up. Went to city hall to speak to the building dept. And they felt awful. They admitted it was handled wrong. ( A government agency admits wrong, yes read it again) I was shocked. Then they issued us a special permit so we could start demolishing and not wait the 2 months for a contractor. And being I am pretty good at building things and understood the process told me I could act as a owner builder. Shocked again. Didnt know that. I am going to save hundreds of thousands of dollars. Thank you City of Antioch. Amazing service we are very grateful!

FYI, if you are moving to Antioch, Ca and want water, beware. If you order water from city before…read more3 PM, it is free, if after 3, it costs 100 bucks! Ouch, as we moved in on Friday, wanted water for weekend, had to pay up.

This library is on the smaller side but nice nonetheless. I have come here a few times and they…read moreseem to have a large selection of kids books. It can get loud afterschool but security does a good job stepping in if it gets to be too much. Staff are kind and flexible with kids too which is so nice to see. They have great resources for kids and adults such as computers, puzzles, toys and pretend play area.

I've been coming here ever since I was a child and the librarians are so sweet and generous and…read morealways willing to help you even when you don't need it. They gave me a generous gift for first time parents and I loved it. This is my favorite place to be despite it being open for a few hours. I hope they extend the hours because we have three neighboring schools around and Kids need this. Anyway all of the staff here deserve a raise! Thank you guys!