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Eastbound Trading

5.0 (1 review)
Closed 11:00 am - 6:00 pm

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4 years ago

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Holland Hats

Holland Hats

3.2
(17 reviews)
47.2 mi

I was very pleased with my experience at Holland Hats. My first Tilley hat was the wrong size but…read moreBruce said simply send it back and we will ship you a new hat. Unfortunately, the correct size was on back order however Bruce put a rush order and everything worked out fine. I also strongly recommend buying your Tilley hat from a reputable hat company like Holland Hats. The first hat I ordered from another site had no tags and was folded like it was stuck in a car glove compartment for 2 years. Bruce told me Holland Hats will never send a hat without original Tilley tags. The packaging was in a box and wrapped so it arrived without creases and wrinkles. Tilley hats aren't cheap and Holland Hats prices are tough to beat. You can also be sure you are buying a new hat purchased directly from Tilley

I ordered an expensive hat, size 59. They sent me a size 60 and it was too big. When I called, the…read moreowner said he did that on purpose, the hats run small in his opinion - and so he asked me to return the hat for exchange. I paid $45 at the post office to return the hat. I was never offered a return label or a credit for the cost to return it. When I brought this to Mr. Holland's attention his response was interesting: He said I should have spoken up sooner, he could have saved a lot on shipping because he as a better shipping rate. In other words - this was quite a bit my own fault. He did offer that if I buy another expensive hat he would take the $45 off, but that is not going to happen. He is not a person I want to deal with again. I really don't need a lecture for ordering a hat, getting the wrong size on purpose, returning it as asked, and then telling me it's mostly my fault that I have a bad feeling whenever I see an email from this business. Needless to say, I unsubscribed.

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Borsalino Panama Fedora
Holland Hats - Black Sheep of the Family Logo
Holland Hats - Black Sheep of the Family Logo
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Eastbound Trading - hats - Updated July 2026

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