I could not edit my 1 star review from Cottage in the City as 30 days have passed. So I will write…read morea new one. 30 days have passed because it took a while to straighten out the mess for a refund that materialized. I needed to be reimbursed for a product that was not sent. However, as the product is apparently no longer available (I was not notified) here is a new statement. I did receive a full refund, the long way around the refund process. All is well. When all the dots were connected things moved along in a timely manner. Thank you for getting this all figured out. Disregard the 1 star review.

This was one of the most frustrating customer experiences I've had. I ordered two items--one…read morearrived promptly, but the second never came. After nearly two months, I had to chase down the company with multiple calls and emails just to get any response. Customer service was essentially nonexistent, and I was left completely in the dark about my order. Only after repeated follow-ups did I finally learn the item was being shipped. Completely unacceptable level of service. I would not order from this company again.

I recently visited Floor & Decor in Bohemia, NY, for my bathroom remodel, and I cannot speak highly…read moreenough of the exceptional service I received from Christine. Walking into the store, I had no expectation of finding the exact vibe I envisioned, but Christine completely transformed my experience in just one hour. Her approach was warm, attentive, and incredibly insightful--she asked thoughtful questions, listened carefully to every detail I shared, and guided me with expertise to selections that perfectly matched my vision. Christine's ability to understand my style and translate it into the perfect materials made the process effortless and exciting. She's an absolute gem, and thanks to her, my bathroom remodel is shaping up to be everything I dreamed of and more. Floor & Decor is lucky to have such a talented and customer-focused professional on their team!

Absolutely WORST quality place to buy from. If I could give them 0 stars I would! We are in a new…read morebuild home and purchased NuCore Luxury Vinyl and had it installed. Within a month the flooring is falling apart and separating. They are creating tripping hazards for me, my husband and our family. We submitted a warranty claim that went absolutely nowhere. Floor & Decor had an expert come (that we had to pay for) just to tell us it was the person that installed the floors that caused the damage. This is absolutely not the case, my husband tested the extra planks and saw that the planks are breaking off with the barest of touches. Floor & Decor is doing absolutely NOTHING about this and refuses to acknowledge our warranty. Whenever we try to pursue this, they claim our case has been closed. Save your money and go literally anywhere else but here!!!

Was there today with friends and bought a great pair of jeans and want to come back and buy more…read morestuff that I was eyeing. The manager Debbie was beyond nice and we made us feel so welcome. Definitely a store worth visiting!

Absolutely You get what you pay for: quality, expert home…read moredesign guidance, absolute value to get what you need, and place it in your home. On another note, Deb is an absolute delightful personal shopper who will listen... and guide... your purchase.She will be patient,kind, and expertly listen. Parking is in front and back as well Selections are plentiful They have several locations if you find pieces that you need more of. Atmosphere is welcoming,bright, friendly, and delightful

Everything went well with delivery, its been about a week and we notice that the fabric is fraying,…read morepilling makes the appearance look like it's covered with Dog hair, I left a message on customer service, over the weekend waiting to see how they resolve this issue, the name of the couch is Phantom recliner couch

This Bob's Furniture is located in a shopping center with major construction going on. There is…read moreplenty of parking and the store is bright and clean. Now, the staff was very friendly but, amazingly, they didn't have all the inventory that other Bob's have. It was limited and didn't have what I was shopping for, even though it's a pretty popular piece. Although the staff was willing to help me order it online, I left. I really wanted to see the couch so I could sit on it. The salesman said he would call me in 45 minutes with information where to find the closest Bob's that had the product in store (He then wanted me to call him after I saw it to place the order with him), but I never received a call. He dropped the ball on it. No follow through. Oh well, there are better Bob's out there (see my other reviews)

Expensive jewelry ($60) that broke and tarnished faster than my TJ Maxx jewelry. I went to take it…read moreback to get it fixed (the owner had offered to fix it if it broke). She never mentioned anything about a fee, but charged me $20 when I arrived to pick up the bracelet I ~already~ purchased. Zen vibes for sure lol

Always a positive environment. The staff are so friendly every time I come in and they have such a…read morebig selection.

Overpriced and useless! Just a random collection of knick-knacks and expensive accessories that…read morefall apart right away! I bought a ring from Violet's Blue and it broke after wearing it for only a few hours. I went back to see if they could exchange it, but I was told there weren't any exchanges. And another thing: I saw giant bugs crawling along all the walls. Gross!

i recently was in this store when I had purchased several bracelets that I was taking to italy with…read moreme as gifts. I was changing up some charms as well as adding charms when the owner snapped and said she is not putting any more charms on the bracelets and that she was losing her patience. At that point reminded her that I was paying for these charms. I might understand her frustration if there were several customers in the store and I would have been the 1st to apologize but, my daughter and I were the only one's in the store at that time and even with that, that is no way to treat or speak to a paying customer. Hugh mistake on her part.

While our experience with the sales guy wasn't great, we are thrilled about the installation…read moreprocess and the final product. Installers were super professional and helpful. They took their time and were extremely detailed oriented. The curtains and shades are of high quality. We are very happy. Would've given them a 5 star if the sales guy didn't over promise and under delivered.

I reluctantly went into Glamour decorating and put a deposit down on some blinds. I layer then…read morechanged my mind due to the poor quality of customer service and the bad attitude by the owner Abraham, a man who should not be in business at all. I asked him for my deposit back because I changed my mind. This man was one of the reasons why my time going to his store was wasted, thus him not giving my deposit back to me. There are plenty of other business to choose from that are far better than this terrible place along with customer service. Beware every one of this place.