If you're still using Bank of America or Citizens please leavee them and join Rockland Trust. This…read morebank is awesome

Worked with Lisa Sliney for a Payroll Protection Program loan and she was outstanding. She…read moreconstantly went above and beyond, was in continuous communication with us, walked us through every step of the process, and was amazingly helpful every step of the way. This loan saved our small business and we couldn't have done it without her. Thank you Lisa!

Although it promotes itself as a certified protector of your finance, Sharon Credit Union's methods…read morearen't as traditional as most banks. Simplicity isn't the issue but how SCU conducts themselves (this branch in particular). While they provide you with a manual after becoming a member, it misses out in explaining some crucial details, i.e., how many days for a deposit to clear or when your account maybe activated--even their telephone bank services are unreliable since my account over the weekend. I missed out on traveling this weekend cause of it. Both oversights like these and rude workers makes banking with this company irritating. Perhaps if they focused on communicating with their customers more often or updating their phone customer service more people would join them more often. Behind all of the weird check clearances, some passive aggressive workers, lack of communication, and impracticalities. I definitely wouldn't recommend to anyone enjoying to splurge their wealth and love to travel.

From the owner: Welcome to SCU Credit Union's Commercial Street branch, our full-service location conveniently…read moresituated directly across the street from the United States Postal Service Rocky Marciano Building. We also offer free coin sorting services to all members. Whether you're interested in becoming a member, opening an account, or have any other financial inquiries, our dedicated staff is here to guide you every step of the way.

Nice small town bank to deal with. Alway very pleasant and helpful to deal with. It reminds me of…read morethe bank on Andy Griffith show.

From the owner: Proudly serving the communities banking needs for over 100 years.read more

It's gone and now all my direct deposit is messed up and can't get a person to speak with that can…read morecommunicate properly

My mortgage was sold to harbor one bank. I am trying to make extra payments towards the principal…read moreand they make it nearly impossible. I spoke to a rep who told me I could only do it if I make a payment after the 1st and before the 16th of the month. When I try to make a payment online, the system tells me that it will not allow the extra payment, as no payment is due and I need to contact the bank. I have never run into this issue with any other bank. Clearly it benefits the bank if you do not pay towards your prinicipal, thus why they make it so difficult.

I would like to start by saying if there was a way of doing it zero Stars I would. This bank is not…read morepeople friendly I being an older person well into my fifties have trouble navigating their four choices either way you'll never get a live person. I sense of moved all my accounts from this bank to a more customer friendly Bank that is in my community. I know they don't care and they don't read these reviews but I've taken my account my family's account my grandchildren's college fund, both checking and savings. Because I would rather call upon a person I know and met then to sit on the phone for 45 minutes trying to get a live customer service representative. It is inconvenient with their Banks closing and opening locations all over especially in the city of Brockton I've dealt with rude people who have set up appointments for noon time and not seen those people until 1:30 which defeats the whole purpose of having an appointment. To end my review I'd like to leave this note if you can find a new bank if you want friendly service find a new bank.

10 people waiting inside, another 10 waiting for the teller outside…read more Only 1 teller available, if you can avoid this location please do.

The service I received at this particular branch of Citizen's Bank was very disappointing. What…read morehas happened to customer service as of late? This is the second time I have gone through an entire transaction without being spoken to or rarely looked at. The attendant motioned me over with a head nod, performed the transaction quickly, and handed me my cash without even looking up. While I was in and out of the branch quickly and efficiently, I would sacrifice some of my time spent for a little human interaction. Or perhaps even a small indication of emotion on the employee's part. Maybe next time I'll forget to write a number or withhold my license in an attempt for words being exchanged :-P. On a lighter note, supermarket branches are extremely helpful and easy to get to. The line is generally short, unless its a weekend or peak time in the grocery. I will continue going to this location for its convenience. The branch should consider a short educational video on human interaction and common courtesy for its employees.

I entered a Citizen's branch on a Sunday which I found quite convenient. I attempted to cash a…read more$50.00 check which was drawn from s Citizen's account. The teller proceeded to inform me that there would be a $7.00 fee to cash the check since I didn't have an account there. WTF?! Almost 15%? Total BS! She asked me where I currently did my banking and I informed her. She said if I opened an account there would be no fee. I told her to cancel the transaction and for this reason I would never bank with Citizen's. Total ripoff...going back to Rockland Trust to deposit my check where I'm treated with respect.

I went there today to sign up for a new checking account. I spoke with two people who couldn't be…read morenicer or more helpful. I am writing this review because it was previously rated by someone as only one star.

No matter what day of the week or what time of the day I stop to use the ATM at this branch it is…read morealways unavailable or out of service. I would never open A Nother account with this bank simply because of this reason alone - talk about inconveniencing customers or potential customers for that matter!

your financial centers / banks / need more personal , not less! long teller lines are not…read moreacceptable when you have 4 teller windows and only one or two open for lack of tellers . i spent 20 minutes in line and still there were 8-10 people ahead of me and i had to leave without being serviced. have been a boa customer for a lot of years but there are other options in my area i now have to consider. this is a valid complaint that is echoed by others. fyi brockton massachusetts westgate mall branch employes are extremely good, please hire more , they are your best investment ! best regards jim cassier brockton ma.

I've been in line for the teller and she has let a customer get out of line, make the line for the…read moreatm machine to take out money to pay for a money order. It's been about 10 minutes. Instead of letting other customers go, the teller has made about 13 people in line, wait. Talk about customer service.

They have polite and relatively quick service. The woman who initially set up my account over a…read moreyear ago still knows my name and still asks about my father who was there with me well over a year ago. Professional, no nonsense service and they take care of me like I'm a big shot.

This is got to be the worst bank I have ever dealt with as far as the service goes, you can pull up…read moreto the drive-thru and you're going to sit there for 5 to 10 minutes before somebody even comes to the window to tell you just a minute, if you go into the bank it's just as bad when this bank was the first fed it was way better I would leave but I've got this Bank listed on all my computer sites etc etc and it would be a pain in the ass to transfer