I've Been a member of Braintree Cooperative since I had a passbook savings account as a kid. I got…read moremy first mortgage through them and continue to have an account there. I've tried some of the bigger banks a few times over the years but it just made me see how important being with a small town bank is to me. They have grown over the years adding a few new locations, but there are still courteous tellers that know my name and care about customer service. Keep up the good work Braintree Co-op!

These people really believe in customer service and they will go out of their way to help you out…read more I have never had a problem with them. Their staff is always courteous and polite.

I have used this bank for at least 5 years but I think more than that. I have reffered many people…read moreto them because they were friendly and helpful. However due to recent issues with the credit union I like many consumers now a days threatened to close my checking and savings accounts. Now I know there must be people out there who have banked here for years longer than me but I recieved no sympathy from the teller closing my accounts. He did not try to save my account or apologize for the constant issues. It makes me sad to write this review since I was such a fan of this bank prior to the issues. However I have to say this credit union has changed and is no longer the bank down the road with friendly helpful faces. No it has now become a chain with low customer service standards like many other banks.

First Citizens FCU is great. My husband and I have had our business & personal accounts with them…read moresince they opened in the old Shaw's Supermarket across the street. We stayed with them when they opened their own branch where they are now. Jeff and the rest of the staff are friendly and always helpful. If you have a problem or questions, they are there for you. Better than any bank on any day.

This bank is awesome! The staff is amazing, they go out of their way to help. They are fast,…read moreefficient and so kind. They make their customers feel well taken care off. We have had our accounts with them for years... we would never consider going to another bank.

This bank is a joke! They are so old school it's pathetic... I'd suggest banking ANYWHERE else! All…read morethe tellers are slow as turtles, not the brightest bunch, and the "manager" Pat is useless! Sorry, but I feel people should know the truth before they get themselves into a mess with this poor excuse for a bank!

It's a bank- who goes there any more? I hadn't been inside a bank for years before opening an…read moreaccount at CHB. And I opened the account simply for convenience as the branches are spaced across the South Shore where I frequent. The best thing I have experienced here is the customer service. Friendly, professional people help you out with whatever services you may need. No one turns their head, pretending to not see you! This makes it easy to get in & get out, particularly during the pandemic. At my local branch, the interior is still locked with the lobby ATM open. Twice now, while paused in what I was doing, bank personnel have opened the door to see if I needed assistance (i did). Just opened the door without me banging on it! Like - I was a customer who needed help! The ATM gives $10 bills, the employees are helpful & courteous and they give a decent rate of interest. My short wish list is checked off at CHB!

Nice small town bank to deal with. Alway very pleasant and helpful to deal with. It reminds me of…read morethe bank on Andy Griffith show.

Whether you go to the 20 Park St. branch or the 950 Park St. branch, you will get the same kindness…read moreand special treatment at both. These tellers learn your name and treat you like family. I have often thought of going to a larger bank where I may get more benefits but believe me, the benefits are visible. To be known and respected as a client, regardless of how much money you have is a plus. Just a nice hometown bank where even the bank manager, Louie Fortuna, will go out of his way to help you. I was away on vacation and my debit card wouldn't work and Louie stayed with me on the phone, after hours until the matter was taken care of.

If we weren't locked into such a good interest rate on our mortgage, we would refinance ANYWHERE…read morebut here. The president/CEO is overly rude and lacks customer service skills and a basic respect for customers. I recommend shopping around and banking somewhere else. They don't deserve your business.

I went to the church green center the other day and was greeted by Yara. She said hello so excited…read moreto see me and addressed me by my first name I felt so special. I have always felt welcomed at this facility. They have always welcomed me and made me feel comfortable. They're a very professional staff , but Yara I had not seen her for a while and it was great to see her. She really does complete the team over at church green at Taunton center. her smile is so contagious

Not a big fan of this credit union, there are better to do business with that's for sure. We are…read moretied with the New Bedford branch for some things and it's a hit or miss depending on who's working. Definitely have had some unprofessional encounters and phone calls.

We were looking for a notary and they were very welcoming even though it's not our regular bank…read more Thank you for taking us quickly. I would recommend them if you are looking for a local bank!

This bank is amazing. The true definition of a hometown bank where all the employees are warm and…read morewelcoming. My wife and I have been customers for a little over a year and any issues we have had have been taken care of quickly and with a smile. Tammy, Liz and the rest of the crew are the best around.