1. Eastern Dermatology & Pathology

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    Edenton, NC

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    Eastern Dermatology & Pathology

    1.0 (1 review)

    Services - Eastern Dermatology & Pathology

    Acne treatment

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    1 year ago

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    Eastern Dermatology & Pathology

    Eastern Dermatology & Pathology

    2.2(5 reviews)
    55.8 mi

    After nearly a month of trying to schedule an appointment, I was given conflicting information…read moreevery time I called. I was told they were not accepting new patients, then not accepting new patients with my insurance, then only accepting "recurring patients" with my insurance, and later that they did not accept my insurance at all, despite their phone system listing my insurance as an option. When I explained that I had previously been a patient, the operator claimed there was no record of me and was rude, dismissive, and uninterested in helping. I told her I would obtain my medical record number from their sister office in New Bern and call back. She responded in a blasé, dismissive tone. The New Bern office located my information and advised that if they could see it, then Greenville should be able to as well because they are part of the same organization. This left me questioning why the operator claimed there was no record of me. Her claim felt like an intentional lie. I repeatedly called back but could not get anyone to answer. The entire experience felt intentional, discriminatory, and gave the impression that the operator was making her own rules and acting as if it were her personal company. No patient seeking medical care should be treated this way. I would not recommend this office to anyone, and I will be sharing my experience with others. You can thank your phone operator and her "stellar" customer service skills for that, Eastern Dermatology and Pathology in Greenville, North Carolina.

    From the receptionists, who guided us after we got lost, ( I know..who gets lost in Greenville LOL…read more) to the entire staff, just good, honest, and super helpful people. Dr. Proctor has removed several skin cancers from my face, ears, eyelid, and scalp. There is no way to eliminate scars, but Dr. Proctor made them MUCH less noticeable. My most recent face and scalp were scary. I imagined a huge, ugly scar. Dr. Proctor removed them both and I think they will be just fine. He is skilled. thorough, and kind surgeon. who explains exactly what he is doing and how aftercare should be done. Only surgeon I feel comfortable with his work. Can't thank him, and his staff, enough.

    Dermatology Associates of Coastal Carolina

    Dermatology Associates of Coastal Carolina

    2.2(21 reviews)
    71.1 mi

    It seems from other reviews its all or nothing, five stars or one. I'm giving them five. Setting up…read moremy appointment was easy, and they got me in faster than expected. The doctors and others I met with were effective and took their time, no rushing. They gave me options and explained everything. I could not be happier and everything went great. I had to have some biopsies and those went well and healed quickly too. I have another appointment coming up and although I hate going to doctors I'm not apprehensive or worried that they won't listen or show empathy. If they treat me like the first time I will be a patent (client) for a long time to come.

    I saw Ms. Pollard who made no eye contact and did not perform a thorough exam. This led to me…read morerescheduling with Dr. McClellen for a skin check. I had two areas of concern which he did a great job. Then I asked him to cryo two brown spots where he was overly aggressive causing damage because he was angry to have to see a patient not deemed worthy of his acuity. Pictures reflective of the treatment and outcome. I was treated for an infection. When I returned to the practice to discuss what could be done I was given a repetitive pat answer that they always do their best to meet the patients' needs or similar. This was repeated with each question and statement. If you know Lauren Cowell PA-C schedule with her. Otherwise go somewhere else.

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    Dermatology Associates of Coastal Carolina - Aftermath

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    Dermatology Associates of Coastal Carolina - Operating room

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    Operating room

    Eastern Dermatology & Pathology - dermatology - Updated September 2026

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