1. Eastern Eye Center

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    Murrells Inlet, SC

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    Eastern Eye Center

    5.0 (1 review)
    Closed 8:00 am - 5:00 pm

    Services - Eastern Eye Center

    Eye exams

    Eye surgery

    Laser vision correction

    Eastern Eye Center Photos

    Recommended Reviews - Eastern Eye Center

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    7 years ago

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    Coastal Eye Group

    Coastal Eye Group

    2.2
    (22 reviews)
    2.3 mi

    I was referred to Coastal Eye Group by an ED doctor because of cellulitis in my eyelid. The initial…read moretriage nurse was wonderful--compassionate and attentive--but unfortunately, the rest of the visit quickly went downhill. The nurse who took my measurements and dilated my eyes was extremely rude. My husband, concerned that the drops being used might worsen my condition, asked a simple question, and instead of reassurance, her response was snarky: "It's protocol." To put this in perspective, I was dealing with a painful stye that had turned into cellulitis and had already been suffering for three days. Rather than feeling cared for, I felt dismissed. The entire office had the atmosphere of a factory--patients processed as quickly as possible with little regard for comfort or understanding. This was one of the most impersonal medical experiences I've ever had, and I would strongly recommend steering clear of this practice.

    This review is for the Murrells Inlet office. My wife is not mobile and has to use a wheelchair…read moreand a van to travel to medical appointments. She had an appointment today, and when she got there, was t old her appointment had been canceled and rescheduled. No notice of this was ever received. When I inquired of the check-in person about how notice of this was given, I was told the cancellation and rescheduling was done via USPS. not via e-mail or text message. No such notice was received. This did not create any visible staff concern or surprise. No office manager was on duty so I was unable to explore the matter while I was there. Neither was any doctor on duty there. I confirmed that contact information was correct. In this day and age, not using electronic communications for an appointment matter is inexcusable. The staff I spoke with didn't seem to be particularly concerned that the notice was not received. It looks to me like there is an administrative problem with this office. It contrasts very poorly with my own experience at the Myrtle Beach office, which could not have been better. But because that office is not equipped to handle a wheelchair patient, my wife has had to go to the Murrells Inlet office.

    Eastern Eye Center - optometrists - Updated July 2026

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