Rymes Propane & Oil serves a large area in New England, from Martha's Vineyard up 200 miles to…read moreNorth Conway NH, near Mount Washington. Their trucks are a ubiquitous presence in the neighborhoods and highways. We've been dealing with Rymes since we bought our home three years ago. We're highly satisfied with their service both propane and also customer orientation. The automatic delivery system frees us from having to constantly check on our propane - even though I am cognizant of the level just because I'm obsessed with preparedness and I start calling when the level goes below 40% (the same propane tank powers the standby whole-house generator so a good supply is necessary). I gather they've got used to my consternation and the tank seldom goes below 50% before I have a tanker pulling to the house. Rymes offers convenient payment plans, whether market rate, fixed rate, graduated, etc. Some are clear winners if the price remains stable or decreases, some grant peace of mind against fluctuating prices during the Winter. Something for everyone. We most recently purchased a new water heater as replacement for our old one. Dealing with Jeff in the pricing, purchase and installation has been a pleasure. Wholeheartedly recommended.

We called Rymes to look at our failing furnace. The…read moretechnician, Ran T., arrived within 1/2 hour. The problem was fixed and the furnace is still running a week later. I particularly appreciated Ran being willing to answer my questions. He was really conscientious and cleaned up after himself. CM

I was running really low on oil and forgot to call during normal business hours. I contacted the…read morecompany after hours and spoke with Donna. I explained my situation and requested a morning delivery. Shortly after I hung up the phone, an oil truck was in my driveway! Very pleased with their service.

From the owner: Starting from the humble beginnings in the wood, grain, coal and kerosene business as Sawyer Coal &…read moreGrain, Harold R. Clough established H.R. Clough, Inc. in 1939 after obtaining control of the business from his wife's (Raelene Sawyer Clough) father. H.R. Clough, Inc., is proud to be in its third and fourth generations of hands-on family owned leadership. Blane Davis heads the team of energy sales and service professionals. The Clough energy companies service 28 cities and towns throughout the Capital area, Kearsarge Valley and Central N.H., with offices and product storage in Contoocook. Our full service offerings include delivery of oil, propane and motor fuels, design, installation, service and maintenance of all types of oil, gas, and alternative energy systems, as well as air conditioning and water conditioning system. We are also an authorized Generac distributor for compete installation and servicing of residential and commercial standby generator systems. Our highly trained, helpful and friendly staff can assist you throughout the buying, installation and service of our full line of energy products. When it comes to home comfort we are your specialists. For the most complete line of energy products and to enjoy the same level of superior customer and onsite services that we have always been known for, stop by, call or email one of our offices so we can personally address your energy or home comfort needs.

After 15 years as a loyal customer with Ciardelli Fuel Company, I've sadly switched providers due…read moreto recent issues. For years, I paid around $4.79/gallon for propane with no problems. Then I saw Dead River advertising $2.39/gallon. When I called Matt about matching a better rate, he initially offered $3.79, and only matched Dead River's price after I said I was leaving. The final straw was a boiler service call: The tech replaced a thermocouple, but the issue persisted. Turns out, one of our two tanks (which they've filled for years) was empty--they forgot to fill the main house tank. We were without heat and hot water during a big family gathering from out of town. As a 'will-call' customer, I was told emergency delivery would cost extra, though they provided 100 gallons as a 'courtesy.' Worst part: The thermocouple wasn't faulty; the problem was the empty tank. Yet they still charged the full service fee for diagnosing their own delivery mistake. I've switched to Dead River (along with several friends and even some Ciardelli employees I've heard from). It's disappointing--wanted to support a local, family-owned business, but I felt treated more like a profit source than a valued long-term customer. Matt & Andrew: Please do better for your loyal clients and staff.

We plan on changing our propane company-- found many companies charging much less than Ciardelli !…read moreContacted Ciardelli about them removing tanks and refunding for the fuel we have paid for. THEY stated that they DO NOT refund for the propane in the tanks (never told that nor signed ). We have approximately 185 gallons in the 2 tanks ($650 worth). "run it out/ use it up" was their comment -- that probably won't happen until December, SO that means that we can't pick a plan to save money with the new company !! (other companies will pay back !) (We were put on contract with them by our contractor. not given a choice). SHOP around -- check the Better Business Bureau.

I'm a new customer and this company will nickel and dime you to death! Their price for propane is…read moreamong the highest in the state (NH). They tried to charge me $25.00 to open an account, really! Buyer beware shop around.

I was using Eastern as my oil provider along with their service agreement. Beware, they pulled a…read morefast one on the service. When they were in for the yearly boiler service, I pointed out that the expansion tank for the boiler was leaking. They service man said it was OK and he would fix it in the spring ??? Well, a month later the tank blew boiling water all over the basement. Serve Pro had to clean up the mess. Eastern office and managers refused to accept any blame... only to give me sappy excuses and tech talk from a manager. I dropped them and went with Irving Oil. JG, Wolfeboro

Just ordered Kerosene, every where else I called had a min. 150 gal order but they were fine with…read morejust 100. Very pleasant to deal with.

Rymes has been bought up by Superior Plus Propane, a national outfit that buys local dealers and…read moregets rid of employees. So if you call "Rymes" what you get is some answering service in Iowa or some other far away place. You get put on hold forever and get high prices. No local office, just an 800 number. This winter they would not clean and service our oil furnace. They said they don't clean furnaces after August!!!

Non ethanol gas is what I need for my vehicle.clerks are friendly and helpful.The store is well…read morestocked.

We stopped by on an RV trip. My wife, having grown up in Holmes County, OH, loves Amish and…read moreMennonite food items. This place had it all!

Left my house in an illegal/unsafe state with no heat for a week in the middle of February (open…read morecontainer of kerosene pictured below), just to be followed with a several thousand dollar bill and the worst customer service I've ever experienced. Would suggest choosing a different company that can fix a simple furnace problem without 5 visits, and a company who provides their emergency fuel deliveries on the day they say it should arrive.

good service only the time to open a new account is a bit log…read more good service only the time to open a new account is a bit long

Supposedly a listed Bosch Boiler service rep; but will not service a customer unless they supply…read morethe propane.

I have to say I've been dealing with Dead River for many years, I'm so disgusted with them this…read moreyear. They have delivered to me with the same tank I have now all along, this year they refused to deliver this year without putting on a valve. When they had been prepaid for a 100 gallon delivery. After a long battle they finally delivered that 100. I was told that my estimate was $130.00 for the valve. The part price was off! So I got charged more. They haven't called back, when I call. Today I get home and there is no heat! I'm on automatic delivery, but they had me still listed as no delivery because of the valve (which they put on in Dec) they never took off the no delivery in the computer! They have been receiving money from me for my cap payments all along with a large credit. They advertise if you run out of fuel on automatic delivery, they will credit your account $100. When I asked they told me no. It was on the radio all the time. I WILL be looking for a new fuel company for next year.