I contacted Independent Restoration Services to request a flood damage assessment and demolition…read morefor my home. They responded immediately and guided me through every step of the process. Their crew was highly effective, communicated clearly, and handled everything with professionalism. They even spoke directly with my insurance agent, which made things much easier for me. I especially appreciated their transparency -- they were extremely candid throughout, which gave me confidence in their recommendations and work.

Excellent service. Jeremy was at our house within a couple of hours after we called and was very…read moreprofessional, knowledgeable and helpful. They completely resolved all our issues and we were totally satisfied with the service we received. We highly recommend this company!

They use inferior subs and don't stand behind their work. A sub cut a pipe behind my master bath…read morevanity and covered it with drywall. The leak was slow but after 3 years it showed up through mold and mildew behind the vanity. APR did nothing!

If I could less than a star I would. Please do not use this company! we had a fire on 12/25/2021…read moreand did not get our house back until 3/31/2023! Their subcontractors were absolute the worst of the worst. We are still dealing with them because our hardwoods are so messed up. They will not take responsibility for the work even though they know they put us through hell for 17 months. I am sure this review will get deleted just like they have other reviews I have left.

OCI Restoration did a great job handling the water damage in my home in Raleigh. Andy and his team…read morewere professional and the work was done right. Quick and efficient! They sealed off the affected area to protect the rest of the house, removed the damaged drywall, and had fans and dehumidifiers running to dry everything out. Would highly recommend them to anyone dealing with water damage.

OCI was very professional. JD and Dana explained everything and provided excellent service. Since…read morethe weather warmed up we've had a stale smell in our home. Our duct system had never been cleaned. OCI cleaned it up and our whole house feels better!

I recently bought a home built in 1962 that I discovered had mold and asbestos after I moved in…read more After the diagnosis of the problem, Remtech Environmental was recommended to perform the remediation. Alex and his guys did a wonderful job performing the contracted work. I can breathe easier in my home now that the mold in my wall, closet and crawlspace has been eliminated. The wood looks brand new! They bring in people to test the environment to be certain the asbestos has been cleared from my environment. Very important to me as my grandson plays in the area affected. Thank you Remtech for a job well done!

We hired Remtech Environmental for asbestos abatement for popcorn ceiling. All of the staff of…read morethis company are professional and very kind. I really appreciated their communication during this project. They did a great job! They gave a fair price and did quality work. I would recommend and hire them again. Thank you Remtech!

Work completed. Ended up identifying correct issue. Timely response by business and followed up…read morewith restoration specialist.

Requested an appointment and they indicated someone would be out within an hour, so by 11:30pm. I…read morestayed awake until 2:30am waiting, nothing. I had called twice and they said that someone would call me back, never happened. Then the following day, some guy came out to look for any "damage" and I didn't even let him get a few words out before telling him to leave as his people never showed.

Jeff provides top level service with quality results. He did a fantastic job in restoring a family…read moreheirloom with sentimental value. He was patient in working with me to make sure the result would be to my expectations and delivered above and beyond. The amount of time spent on the piece is reflective of his attention to detail and passion for his craft. A+ work.

You may have been where I was 2 weeks before Christmas. After an exhaustive search for the perfect…read moregift for my impossible to shop for brother, I am so excited to open the box I got from Etsy. I found the perfect vintage poker set. Imagine my horror and disappointment when I open and find it damaged in shipment! Luckily the honest seller refunded my money and I set out to find someone who would repair it. I found most antique places want bigger jobs, bigger furniture. When I found Jeff Johnson's website and read the reviews I thought.... I have nothing to lose.... Flash forward to the after photos (I uploaded so you can see for yourself) and it is beautifully restored. Not only is the chip fixed but he refinished everything so it looks better that ever. I would not hesitate to bring even my most prized antique to Jeff. Quality work, fast. tips - he seems to communicate best via email. This works for me but heads up if you are used to a voice on the phone. he has an arrangement with another company so that if he is out of the office you can leave things or pick up things. This is super convenient but struck me as a little odd. I guess I am just a cynical transplant from the north and I worried about security but it seems to be de rigueur here so I guess I just need to chill out and adjust! Excellent experience, honest talented and fast. See pictures for proof!

Quick response and reasonable rates. Case closed as amazing to work with and helped me understand…read moreour options with our garbage disposal

Dominick from Roto Rooter came out to help me solve water leak from my washer. He was so polite,…read moreefficient, professional, kind and respectful!! I highly recommend him for any job!!

UPDATE: Just wanted to add a chronological update on where…read morethings are now since I posted my original review - a request by Ron. On Apr 20 - Ron asked me if I want him to send the invoice for the remaining $250 and I reiterated that he still had things to fix as he promised to earn that money (Also pointed that out in the invoice he sent and I paid Apr 14 on the same day). On Apr 21 - Ron replied "Such a sad mistake" On Apr 22 - I receive an invoice for $250 final payment (Ron later claims that was auto generated) Apr 23-Apr 29 - (7 full days of no communication from Ron) Apr 30 - Ron sent me a message that he ordered a new box for the cabinet to make it work - he mentions my original review. Then says "I suppose I'll send the box back. But I really didn't think you were like that man. I wish you guys the best". Followed by "You going to update that?" a few mins later. I did not see his message until the weekend and was going to respond during the week. May 4&5 - We start communicating via yelp chat, communicating with Ron still difficult. Will not include all the details, but in summary the good thing is he has acknowledged the alignment issue and that I do not need to pay the $250 until the alignment issue with the sink is addressed (Reason I am bumping the rating to 3 stars). I in return will be waiting for a written proposal from him on the work that needs to be done to address the alignment and a timeline from him. May 8 - Ron replied back to my review update with a claim that "This review was posted before the job was complete. As noted by the reviewer themselves, they were instructed to withhold the final $250 until the last minor alignment touch-up was finished. That was a professional courtesy--not a refusal to finish the job. It ensured the client had leverage and zero risk. We never asked for full payment before the work was completed.". This would have been true if he did not turn around and said otherwise on April 15. I am attaching a screenshot of a txt message from Ron where he claims that the work was already completed. Original Review posted Apr 20, 2025: Found out about them on yelp with all 5 star reviews - now all of those gone? Scope of work was Repair cabinet, floor, faucet, subfloor, remediation, and other items damaged due to water leak. They quoted a price of 4-5k for all the work. So on the good part.. work looks good on floor replacement of 17 boards (boards were extras from original install), repaired cabinet box looked good pre-install. They were able to start work immediately on the same day which a few other companies were not able to do. Now on the bad part.. really bad communication/scheduling - Alan did most of the work but comms went through Ron. There were multiple times where I expected them to show up but they never did and getting clarity on scheduling was really bad. I understand people get sick and other possible life events but at the very least let people know you won't be able to make in the original day/time provided. In addition the final price (5750) was provided via txt on the day they were supposed to finish up, Alan and another person was in the house trying to complete the work but did not mention anything while the new price came from Ron which I did not see until the next day. I undestand that projects overshoot cost but the way they did it without confirmation and timing was really bad. Now the worst part is they refuse to fix an alignment issue on the sink based on how they installed it. Even after Ron agreed that Alan will fix it (holding 250 back until he does) on the same day they completed install. They then said it was because of the new faucet (It is not). Now they are insisting that work was properly done and to pay the remaining 250. Neutral part - they ended up not having to replace the subfloor because things dried up pretty good supposedly after they ran the dehumidifier unit under the crawl space for a few days and then moved it up to the kitchen for a few more days but the floor boards were glued down which made a labor/cost a wash according to Ron. Things look weird on how they redid the sink support and plumbing but I guess it works (planning to get things inspected)? Originally told about a week to fix everything but work (excluding alignment issue) finished in a little over 2 weeks still not too bad hence neutral on my end. On hindsight, I should have insisted on a written contract which would have brought clarity on scope and timing of work or even a t&m contract instead.

Top Dog is honest, transparent, professional and gets the job done. I have unfortunately had to use…read morethem twice over the past year and they have done amazing work. In both instances, they were able to dry out the damage and prevent further damage. The team does a good job assessing the situation and placing the appropriate equipment to address wet areas. I highly recommend Top Dog Restoration if you have any water damage.