We noticed 2 business days before Christmas that sewage had backed up into our crawlspace. We had a…read morehard time finding a plumber, but finally found Optimal Plumbing (highly recommend), who came and fixed the plumbing issue the same day - within a few hours of first contacting them. Upon assessing the issue, Optimal Plumbing suggested that we call APR to handle the rest of the cleanup. I emailed Bernice at APR, who promptly replied. We then talked by phone briefly so that I could further explain the situation. APR dispatched someone within a hour. Tim and another gentleman were excellent to work with. Tim explained what they would be doing in terms of assessing the crawlspace to help prepare an estimate. Furthermore, he explained how the rest of the process would play out if I chose to move forward with their quote. He was the perfect mix of friendly, knowledgeable, and professional. APR was able to send me an itemized estimate within 2 hours of Tim's visit, and I was happy to move forward with their (very reasonable) quote. Tim and the other employee returned the next business day to complete the cleanup, and they did an absolutely phenomenal job. My crawlspace looks better than it ever has before, and they were very respectful of the rest of my property while getting the job done. Not a single thing was left behind. Following the cleanup, I also communicated briefly with Cindy about options for paying the invoice, and she was just as friendly, helpful, and responsive as the other employees. Overall, we were highly impressed by APR. While I hope I never need to use their services again, I would not hesitate to do so. A+ all around.

They use inferior subs and don't stand behind their work. A sub cut a pipe behind my master bath…read morevanity and covered it with drywall. The leak was slow but after 3 years it showed up through mold and mildew behind the vanity. APR did nothing!

OCI Restoration did a great job handling the water damage in my home in Raleigh. Andy and his team…read morewere professional and the work was done right. Quick and efficient! They sealed off the affected area to protect the rest of the house, removed the damaged drywall, and had fans and dehumidifiers running to dry everything out. Would highly recommend them to anyone dealing with water damage.

OCI was very professional. JD and Dana explained everything and provided excellent service. Since…read morethe weather warmed up we've had a stale smell in our home. Our duct system had never been cleaned. OCI cleaned it up and our whole house feels better!

I recently bought a home built in 1962 that I discovered had mold and asbestos after I moved in…read more After the diagnosis of the problem, Remtech Environmental was recommended to perform the remediation. Alex and his guys did a wonderful job performing the contracted work. I can breathe easier in my home now that the mold in my wall, closet and crawlspace has been eliminated. The wood looks brand new! They bring in people to test the environment to be certain the asbestos has been cleared from my environment. Very important to me as my grandson plays in the area affected. Thank you Remtech for a job well done!

We hired Remtech Environmental for asbestos abatement for popcorn ceiling. All of the staff of…read morethis company are professional and very kind. I really appreciated their communication during this project. They did a great job! They gave a fair price and did quality work. I would recommend and hire them again. Thank you Remtech!

Work completed. Ended up identifying correct issue. Timely response by business and followed up…read morewith restoration specialist.

Fast service, resolved quickly. They came out on a Sunday, and the service man was very professionalread more

You may have been where I was 2 weeks before Christmas. After an exhaustive search for the perfect…read moregift for my impossible to shop for brother, I am so excited to open the box I got from Etsy. I found the perfect vintage poker set. Imagine my horror and disappointment when I open and find it damaged in shipment! Luckily the honest seller refunded my money and I set out to find someone who would repair it. I found most antique places want bigger jobs, bigger furniture. When I found Jeff Johnson's website and read the reviews I thought.... I have nothing to lose.... Flash forward to the after photos (I uploaded so you can see for yourself) and it is beautifully restored. Not only is the chip fixed but he refinished everything so it looks better that ever. I would not hesitate to bring even my most prized antique to Jeff. Quality work, fast. tips - he seems to communicate best via email. This works for me but heads up if you are used to a voice on the phone. he has an arrangement with another company so that if he is out of the office you can leave things or pick up things. This is super convenient but struck me as a little odd. I guess I am just a cynical transplant from the north and I worried about security but it seems to be de rigueur here so I guess I just need to chill out and adjust! Excellent experience, honest talented and fast. See pictures for proof!

Jeff provides top level service with quality results. He did a fantastic job in restoring a family…read moreheirloom with sentimental value. He was patient in working with me to make sure the result would be to my expectations and delivered above and beyond. The amount of time spent on the piece is reflective of his attention to detail and passion for his craft. A+ work.

I hired Roto-Rooter for water mitigation services after a leak at my home in Durham, NC. While the…read moretechnician arrived promptly, the billing process has been deeply troubling. They began work without approval from me or my insurance company, and later classified the job as an "emergency" -- despite the fact that it was scheduled during regular business hours. This appears to have been a deliberate move to justify inflated charges. Their invoice included questionable fees: an unjustified emergency service charge, inflated equipment monitoring hours, and duplicate charges for equipment that may have simply been relocated between rooms. I submitted a detailed written dispute and requested a revised invoice. Despite multiple follow-ups, Roto-Rooter has not responded. To make matters worse, they submitted billing after my insurance claim was closed, meaning I'm now being asked to pay out-of-pocket for charges that should have been handled properly from the start. This lack of transparency and accountability is unacceptable. I'm sharing my experience to warn others: get everything in writing, scrutinize the invoice, and don't assume your insurance will cover what they bill.

From the owner: Same Day Availability. Free Estimates & No Trip Charge for Nights and Weekends…read more When you need an emergency plumber near me in Chapel Hill or a drain cleaner, call Roto-Rooter Plumbing & Water Cleanup. Your fast & reliable plumber can fix any plumbing problem, including sump pumps, toilet repair, faucet repair, faucet replacement, garbage disposals, water heaters, bathtubs, showers, and outside faucets. Roto-Rooter is best known for drain cleaning & sewer cleaning. We fix drain clogs, clogged toilets or sinks, blockage of main sewer lines, slow draining shower and bathtub drains, sewer lines and leaking or burst pipes. We also specialize in water damage restoration & water cleanup services. We can fix and clean up your flooded basement too. Roto-Rooter is a 24-hour plumber near you and provides emergency service.