We recently moved to the area and only needed two vehicles inspected…read more Joseph is very professional and friendly. Gave me some local contacts. I would use him again and I was recommended Coastal by a friend of mine.

Get all of my inspections done here. Everyone behind the desk and out in the shop is great. Always…read moreend up having conversation and talking about cars and what projects they are working on. Genuine group running this place. Always treat my vehicles as if they were their own. Fair priced, quality service, and they stick to their appointments which is more than I can say for places in Virginia Beach. Convenient location also for being on the Shore.

When I first moved to Nelsonia area and stopped in for advice which the they were kind enough to…read morehelp me with. While there I noticed a VA State Trooper cruiser parked there. Since then I've seen several there being serviced. I figure if the VSP depends on them with their life saving equipment, they must be doing something right besides giving free advice. I know these guys are the real deal, and thanks for the advice neighbor.

Great deals on tires, especially with an alignment w 4 tire purchase. Family friendly atmosphere,…read moreand will get the job done in time.

Great visit at the Portsmouth location. Service was quick and very reasonable. I changed my oil and…read morecabin filter. They topped off my fluids, offered me water, and were extremely kind.

Im due for another oil change. This is my favorite place on Frederick Blvd. The pro's here are…read moreawesome and very nice I recommend them highly!

Great professional service from the office and the the driver. As an AAA user I called AAA they had…read moreBarnes to us fast. The Driver went out of his way to help us in the heat.

AAA recently sent the Barnes Truck and Equipment company to tow my car when it broke down. The…read moreservice was excellent and I would highly recommend this business to everyone.

This has become my go-to spot for state inspections. Both times I've called, they were able to get…read moreme in immediately. They had my car in the garage within minutes of my arrival and back out with my new sticker in less than 30. I honestly wouldn't share any of this info online for fear of them getting too many additional customers - LOL - however, the employees here have been super friendly and highly efficient and deserve recognition. I have no doubt, based on their very apparent high level of care, that should I have any mechanical issues in the future, they will be my first phone call. Update: I unknowingly left my yeti in the waiting area and they called me to let me know they had it stashed safely for me to come grab it. Much appreciated!!!

Friendly, quick, and clean. I used online to schedule appt which was easy and had suv inspected in…read more35 mins.

I never thought I'd say this, but I actually look forward to getting my oil changed now, thanks to…read morethe incredible team at Valvoline. From the moment I pulled in, the manager set the tone--professional, kind, and so chill that I instantly felt at ease. Every single person who assisted me, from check-in to the oil change itself, was amazing. It was like they all graduated with honors from the "How to Treat Humans Like Humans" school, and let me tell you, that's a rare find. Now, I can't write this review without dragging Take Five into it, because the difference is night and day. At Valvoline, they treated me with respect and kindness, while at Take Five, the guy verbally abused me so hard it felt like I was reliving my worst breakup. Like, if Take Five is your toxic ex screaming at you for no reason, Valvoline is your emotionally available partner who always remembers your coffee order. The whole process was seamless, quick, and dare I say, pleasant. No slamming tools, no dramatic drawer tantrums, no awkward flirting--just efficient, friendly service from a team that actually seems to enjoy their job. I left with my oil change indicator reset, my car in great shape, and a smile on my face. Moral of the story? Skip Take Five (unless you're into chaos and emotional trauma) and head to Valvoline. They'll treat you and your car like royalty.

This business has big problems. I brought my truck in for a "quick oil change." Nothing quick about…read moreit as the staff was in no particular hurry. The constant attempts to upsell unnecessary filters, fluids, and washer blades was obnoxious. If you didn't know what was going on, you could easily was away with a $300 bill for stuff you didn't need. The oil change itself was slow and of questionable quality. When done, the attendant gave me a 'next oil change' sticker that said I needed one in 3000 miles...which is absurd. When I called out the discrepancy, the attendant claimed Valvoline recommends every 3000 miles. When I showed him the Valvoline website that said my new oil was good for at least 7500 miles (vehicle manufacturers recommend 5000 miles), he just shrugged his shoulders and walked away. This is either incompetence and apathy or a business sanctioned scam to get customers returning unnecessarily. Could be either. Needless to say, steer clear of this business.

I'm very disappointed with the last two visits to this business. They put on paper that all fluids…read morewere filled which was a lie. The next two days after their services, I have to add a quart of transmission fluid and had to top off windshield wiper fluid. I feel that this is very unsuccessful business treatment to lie to the customer who pays for their services. And this happened in the month of April 2025.

Wow! Great service, honest, fast and friendly staff! Have had two vehicles done there and happy…read moreboth times!

Highly recommend! The two guys that worked on my car explained what they saw, checked filters, no…read moreupsell. Courteous and polite, they represented their employer well! 5 stars!

The service was excellent and very fast, the value for the money is excellent, very friendly staff…read moreand an all-around good job. Highly recommend also always look for a coupon online that could save you around 10 to 20%.

Well what can I say? Rich baled me out of a big jam. He came to my rescue on a Sunday night on his…read moreday off and took me to get diesel fuel when I ran out trying to stretch a tank out in my truck. Many thanks to Rich for coming to my aid when he didn't even need to answer his phone. Many thanks and I just want to let people know that there aren't many like you. You have my upmost gratitude. Thank you, thank you, thank you!!! You're one in a million.

Communication was very good. Estimated when he would arrive and wasn't late. Diagnosed the issue…read morewith my starter on my Motorhome the first afternoon, picked up a new one and installed the next morning then diagnosed another issue with the battery cable and repaired without parts needed. Very reasonable hourly rate and travel charge. I am sure he would have stayed until the problems were corrected and not given up and sent me to another shop. A very easygoing man who explains every part of a repair.