I have been going there for years. Only one experience that was not good in all that time. I went…read moreagain yesterday because I could not contact my doctor. They accessed the situation promptly, took the steps needed to see to my care, and gave me the meds I needed. I am better today, but would not hesitate to go back if I needed to.The nurse practitioners are wonderful and I am comfortable going there. Great Service

I was traveling for work when I became ill and needed a flu/COVID test prior to returning home…read more They tried to collect all kinds of information they didn't need or have the right to request (like my SSN) "to check whether I'm in the system" despite me telling them repeatedly I live out of state and had never been there before. There were no patients there when I arrived and they left me sitting in a patient room with nausea fighting back vomiting for over an hour after they took my swabs for COVID and flu testing. I only heard one other patient while I was there. They got really hurried to help me get out of there when I finally had to leave the exam room to find the toilet to take a puke. Find somewhere else to get care if it is at all urgent, because nobody who works here gives a flying flock.

Suggested at my husband's age, we should just let him go. Seems he was in a hurry to leave for…read morelunch, or the day. He offered no suggestion other than to let fate have its way. That was over a year ago and my husband is doing ok. Still needs a good infectious disease doctor, but I have the feeling that is a rare thing.

Unfortunately, Dr. Ratnasamy and I didn't meet under the best of circumstances. My wife and I were…read morewrapping up a 30 day "vacation?", from our home in Arizona. It had been stressful to say the least. Most of our time had been spent in the rental car driving to see family from Columbus to Springfield to New Hampshire. By the last week I was drained. For the past 3+ years I have been fighting what had only in the last 3 months been diagnosed as "Valley Fever". It is a fungal infection common to the desert and areas of California. Doctors in our home area of Arizona, who should have been familiar with the symptoms, failed to correctly identify the problem. My wife, recognizing the fact that I was in no shape to go on, parked my butt in the emergency room at Blanchard Valley. The people there were great even though they were unfamiliar with "Valley Fever". Dr. Grace, the admitting doctor told us that "Blanchard Valley was truly blessed to have one of the best infectious disease doctors in the country". I'm thinking, "ok, bring him on, I want to meet this guy". Later that evening Dr. Ratnasamy came into my room and I realized that the admitting doctor knew what he was talking about. I have never felt so comfortable speaking to a doctor for the first time. You could tell that, maybe he doesn't see patients everyday with "Valley Fever" but he sure knew a lot about it. He took over my treatment and I saw him 3 more times before I was discharged. Actually he was the last person I saw that day. He gave me a full set of doctors notes and test results so I could take the back for my Arizona doctors. Ok, this impressed me. What really blew me away was the phone call I got from him last night, over a week since we arrived back home and almost 2 weeks since he had seen me in the hospital in Findlay. How many doctors would take the time to follow up on a patient that chances are they would never see again? Most around here don't even if they are your primary care doctor. Dr Ratnasamy said he was just closing out my file and wanted to check on how I was doing and what my local doctors had said. In my opinion, that's dedication. Dedication to what he does and who he does it for. The world needs more people like him.

They literally saved my life and I am so grateful. When they saw my condition I was immediately…read moretaken in and seen to. I was admitted. The nurses and aides were fantastic, the food was wonderful. Sure there are things that need help, but overall I am happy I went there when I did. I would NOT hesitate to go again.

Waited over 2.5 hrs in the ER to be seen regarding pain/discomfort in my abdomen. Then nurse got…read moreme all set up for doctor and then a CT Scan. But she did not give me my drink I was to drink before my scan. So now 4 plus hours later still waiting. Pitiful.

We have both had both of our knees replaced here, one back surgery and one heart attack. Our care…read morehas been very good and dare we say above excellent! We do mean everyone in housekeeping, therapies, nurses and doctors.

BVMA has really gone down hill as a medical practice facility once they went with NOMS…read more I hope the few "Good" doctors ( Like Dr. Cairns ) can transition out of there at take his patients with him. I went there for over 20 years and am leaving as fast as I can.

Go elsewhere. Really. The staff turnover, the dated, unclean office, the difficulty reaching a live…read moreperson when calling, the wait times, unengaged providers... They question when a visit is made to urgent care...but if a patient cannot get a return phone call, there is little option.