1. Eastside Concrete

    1. Eastside Concrete

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    Mayfield, KY

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    Eastside Concrete

    5.0 (1 review)
    Closed 7:00 am - 3:00 pm
    Updated 2 months ago

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    1 year ago

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    Brittains Jimmy Septic Tank Service

    Brittains Jimmy Septic Tank Service

    2.6
    (5 reviews)

    There are two Britain septic services in Jackson and if you choose the wrong one you're going to…read moreregret it because the original will give you a price for example $400 to pump out your septic tank and they will use deceptive tactics to get that price elevated to unsuspecting customers for approximately every 5 gallons of water added to clean the septic tank they will charge an additional $25 now if you put that into perspective a hot water tank is average capacity of 40 gallons a bathtub 60 gallons so if there's a water hose introduced to the septic tank service they're going to charge at least $25 per 5 gallons my experience I had the septic tank completely accessible they had to do no digging they backed right up to it they didn't have to unwrap any of the hoses except for the main one they were in and out and about an hour they complained about how it stunk LOL and they also complained about having to add water to it but what they didn't know is I have a water meter on my water hose which show they used approximately 25 gallons of water to clean the inside out of the tank not only did they have full access to everything without having to dig anything without having to remove any lids they charged me an additional $125 and did not get all of the sludge out of the bottom do not use the original Britain's septic service or you will be paying more than what you're quoted and also they can't handle the smell very well I would hate for one of the guys to fall face first down into the tank because he can't handle the smell of poop

    Get everything in writing. Quotes one price for septic tank cleaning and then the driver will…read morecharge you a different price. Not a honest business.

    Andrus Excavating

    Andrus Excavating

    4.0
    (3 reviews)

    I would warn elderly people to be cautious when dealing with Andrus. I do agree they did an…read moreefficient job performing the work for my parents; the only issue was the dirt was not leveled out so there's a large hump in the yard which will require hiring someone to level properly. However the primary concern was regarding Mary who was responsible for invoicing. During one phone call Mary was pleasant with my elderly mother and said she would email an invoice. Mary then called back a few minutes later and she sounded like a different person. She proceeded to react as if she were speaking with a criminal and my elderly mother is certainly not a criminal. Mary was in an agitated state and her language was very disrespectful, the only reason we can fathom is because my mother was not able to get to the office and pay immediately, rather she wanted to come in the next day (this was six business days after the work was performed). Mary then stated, contrary to her previous statement, that she would not provide an invoice for services rendered until after payment was made. My parents are the customers and there was no reason for Mary to have been so disrespectful; I actually had to intervene on the phone call to try to calm her down. My parents have had quite a bit of other work done in the past few months to include HVAC, termite treatment, and having vapor sheeting laid in the crawl space, and all the other services provided an invoice before expecting payment. I have lived in this area for several years and never had any service provider require payment prior to receiving an invoice, and I never imagined someone would be that hostile towards a customer. I hope that Mary finds it in her heart to apologize to my mother who is a good paying customer. If that were to occur I would be happy to change this review. (Please note, Mary and Shane came to my parents' house later the same day after my father had returned home and payment was made in full; a 3.7% fee was added due to credit card payment. Mary was pleasant during that transaction. I can only assume that some of their customers have not paid, but that is no excuse for being disrespectful towards a new customer.)

    Great service... Prompt and helpful... Very fair price on service call and came out quickly when…read morecalled on a Saturday

    Eastside Concrete - septicservices - Updated July 2026

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