Wonderful staff, great experience. I have a lot of anxiety going to the dentist and the staff is…read morefriendly and helpful and do everything to put me at ease. I have seen Dr. Matt, his wife and Dr. Morey and they are all wonderful dentists.

Great staff. All of the employees are very nice, friendly, patient, and considerate. We Very…read morealways have great conversations. Also, flexible with scheduling as well. I'd definitely recommend.

Over 10 years ago I went in for a toothache. They extracted it and wanted to pull all of my teeth…read moreand sell me a full set of dentures. I never even saw the dentist, he spoke from the doorway behind me. To this day I have no idea who it was because the name on a follow up note was not the dentist I thought my appt. was with. The absence of bed side manner, their attitude, speaking to me as if I was dumb child made me not return. Worst of all my teeth continued to serve me well in the more than 10 years since. I have lost few more teeth and am now preparing to get a partial. A partial! If I stayed with Complete Dental in Madison, AL I'd have to buy replacement dentures by now, instead I'm getting my 1st partial.

I have been a patient of Complete Dental for about 13 years now. I wouldn't consider going anywhere…read moreelse! Dr. Selman, my only way I can think to describe him is, he is a perfectionist. and I love that!!! He takes his time, he does it right and he cares!!! I can't leave his staff out as they are the best too!!! It takes a excellent staff to have a excellent dentist!!! I'm blessed to know they are there for me!!!

I was recommended by someone I thought was a friend. In Feb 2025. I started under going work. While…read moreunder sedation he added an additional bridge talking to me as I was going in and out of sedation telling me I would be charged for it,we went back and forth because his financial team had already charged me for four of them.This is where the nightmare starts. They never had me sign the contract for them but wrote them up and quoted them so there was a lot of confusion especially between he and his staff. He kept adding fees. First red flag! We are now in 2026 a year later I am still waiting on that bridge I am out of over $12,000 closer to $13,000. My calls are constantly ignored. I have been trying to contact him through office and personal phone since December for my final effort of trying to resolve the issues with no response until Jan 6,2026 with a text from him saying that I will not get my bridge or a refund and that I have 7 days to put in writing how I want to resolve this issue. I couldn't believe it. There was a portion that he put on a payment plan I paid it off, and the plan ended in July but his staff continued to charge my card until Dec 2025. I have proof that an agreement was made to stop the payments. The bank has classified it as bank wire fraud!. The last bridge broke twice in a matter of two weeks after each time I received it, a year later my gums is still too swollen for the bridge to be placed on, however I don't have the bridge because he's refusing to pay the laboratory bill even though he has been paid in full from me. I have no bridge,no night guard and he is refusing to give me my money back so that I can get service elsewhere. He's allowing his pride to get in the way instead of doing the right thing because he feels another employee has something to do with it. Which the employee doesn't I had made up my mind that the last time I left his office after paying for the $783 for the night guard I never received he told me to go to Walmart and purchase a cheap one over the counter that I was done because I've paid you all of this money but I have no product now he's saying I am not due a refund even for the money that they illegally took out of my account, he's trying to tack on to my bill saying I owe for chair time,laboratory time and some other bogus items that has nothing to do with my issues. I've been in many temporary bridges for this same left lower area that I've been trying to get this permanent bridge for a year now with the last one being on now for about two months or maybe more. He's arrogant,and takes no Responsibility for his errors. He had had countless conversations with me always blaming his staff for the problems I've had in his office which I was believing until I started paying attention and realizing that it's him. He doesn't care about the position he puts you in medically or financially. This is insurance and bank fraud and I will not be taken advantage of. I wish I had read the reviews before going but I trusted the worker who referred me.How can you knowingly look at yourself in the mirror and sleep peacefully knowing that you are taking advantage of others especially senior citizens who are trying to sow seed into your business. This type of behavior and practices makes it hard to support black businesses and how can you work for someone with such negative integrity and character? Makes one question that. Everyone can't be wrong about him. While he comes across as caring and nice he's manipulative and doesn't care. I tried even begged him to do right by me and he refused. I'm not sure where he gets the idea that he can keep someone's money and product. I'm walking around in severe pain and discomfort because I only can eat on one side and now I can't even eat on that side anymore and my bite is off and unaligned the back of this temporary bridge has broken off so my tooth is exposed I have told him all of this he and his staff just don't care. I tried to do the right thing and paid him and now I'm out of money, I am emotionally and physically exhausted and financially drained. To know that this is a common pattern of his is heartbreaking how could he still be open: Do yourself a favor save yourself time,money,stress and the headache stay away.

If I could give this practice negative stars, I would. I ordered my Invisalign treatment through…read morethem in August. I paid in full and my insurance was charged immediately. They told me a month. I followed up every month through December asking about what the delay was, where they told me that Invisalign just hadn't made the trays yet. I explicitly asked if they needed anything from me. They said no. In December for my cleaning, they realized they missed taking images needed. They told me to come back later that month. I called that day because I was not sure my trays would be in. They said they were. At my 3:00 appointment I was not only seen a half hour late but they didn't have my trays! There has been no reimbursement or attempt to make it right. The practice is sloppy, and care for customer is zero if not negative. Again I paid in full and my insurance was fully charged. At this point, going to another practice would be a pain since I would have to reverse my insurance and I already selected a different dental plan. This is not cheap, and it's been a half year delay. Horrible practice, do not recommend or support. I will be leaving immediately and I advise anyone else to stay far away. I am incredibly disappointed and angry. If they do attempt to make this right in any way (they expedited the delivery, but that's laughable as an acceptable solution given it's been a half year), I will update this review. I hope people can at least benefit from my horrible experience by staying away.

I came in this week to get my teeth cleaned and what a terrific experience. Karen was my hygienist…read moreand she was outstanding. She was very gentle with me. Dr. Allen is the best. He is so friendly and professional. I adore the whole office staff. They are the sweetest. It was very easy to make an appointment. I appreciate the excellent customer service and your consideration towards your patients. Exceptional job. This is one of the best dentists I have been to in my life. They make going in easy and enjoyable.

Just moved to Alabama and had lost a filling so I needed to see a dentist quick! Dr Allen was…read morerecommended to me by my realtor. I have had a lot of work done in the past and have pretty severe anxiety when it comes to visiting the dentist. Dr Allen and his fantastic staff totally understood my anxiety and made me feel at ease. I was able to get in quickly, and Dr Allen was very informative giving me many options for my treatment. All of my questions have always been answered thoroughly, my needs addressed quickly, and my visits have been pain free. So thankful to have found such a skilled dentist with such friendly and welcoming staff.

We've enjoy visit this dentist office for a few years now. Every dental hygienist we've seen has…read morebeen an enjoyable experience. The Dentist does great work but anytime I have to call the office I've had such a hard time. They either have a bad attitude or horrible communication skill. Sadly I have reach my limit and will no longer be going here again. Do not recommend

Dr Precious is just like her name. Precious. She is an amazing dentist who really helps me feel at…read moreease. I've had to have numerous procedures and she made the experience wonderful. As opposed to my normal terror. The entire staff is top notch. And her waiting area and procedure rooms are great. She uses state of the art techniques and tools. I can't say enough about how much finding this clinic has done for me. Now I'm in braces! She saved my teeth. Picture to show they care enough to give me gas, knowing I'm a dentaphobe.

I really like their X-ray machine that they use. You don't have to wear a heavy vest like at other…read moredental offices. You stand and the machine rotates around your head while "talking" to you. It takes about three or four minutes, and you do not have to bite into those gross cardboard "wings" while getting your X-rays done. This visit I was offered a toothbrush, but not a fluoride treatment. Cynthia, who works the reception area is always so friendly, kind, and helpful!

Sarah was so thorough and her detailed work made me love the place on my very first visit. Met Dr…read more Bruce and he assured me he could fix something I was told previously it was too small to do. Very happy with my first visit and, of course, I'll be back.

Dr. Burgess and team are absolutely wonderful. Tremendous "chairside manner" and truly cares about…read morehis patients - even to the point of helping to coordinate care for best results come insurance time. He's great about taking the time to explain things and the support staff is wonderful! Jenny always has time to discuss the treatment plan - even when an old guy is confused for the fourth time. Could not recommend Madison Dental Care any higher!

Great dental care both by the dentists and all the hygienists. The front desk and insurance folks…read moreare really nice too. My teeth and gums are healthy and my visits are generally very pleasant. I would recommend to anyone looking for good dental care.

I scheduled an appointment online and it was so simple. I had an insurance issue and Brianne was a…read more10 out of 10 helping me.

Came here for the first time a few weeks ago for my 6mo cleaning. By far the best dental experience…read moreI've had. The facilities and staff were friendly and helpful. The hygienist was highly skilled as was the dentist. Didn't have any of the usual soreness in my gums that I've experienced from previous dentists office's. I'm extremely happy to have found this office.

They canceled an appointment last minute, claiming there was extensive damage and they were looking…read morefor a new location. A simple Google search says they were actually evicted, and the court documents claim racism, rat infestation knowingly allowed to continue, no insurance, and didn't pay the rent. Deadbeats, basically - and now they are actively lying to patients about the eviction.

The oral cavity and neck cancer check had to be requested. It was less than effective- it needs to…read morebe thorough.

Dr. Allen has been my dentist for 30 years and he and his office staff are wonderful. Karen and…read morethe other ladies in the office are always friendly and bend over backwards to please the customers. Also, the dental hygienists are very professional and perform top-notch cleanings. I highly recommend Dr. Allen.

From the owner: Dr. Allen is a native of Jacksonville, Florida. He received his Bachelor of Arts degree from The…read moreUniversity of Alabama and his Doctor of Dental Medicine degree from The University of Alabama School of Dentistry at UAB. Dr. Allen has practiced dentistry in Madison, Alabama for over 30 years. He is an active member of the American Dental Association and the Alabama Dental Association. He is married to Dr. Cindy Rees Allen. They have three sons and one daughter. He enjoys spending time with his family and watching Alabama football.