I bought a cart here and I'm amazed at the awesome service. They back up what they sell!read more

I have lived in North East, PA for 10 years and my wife has lived here for 35+ years. I had been…read moreresearching for a quality local auto service business for a couple of weeks, someone who was trustworthy and "old school" aka, how businesses used to be run. I decided to try West Main Sales and Service, as I have frequently driven pass their business, read only quality online reviews, and wanted to see if they truly upheld what they proclaim: "We're famous for: Friendly, reliable service Helpful, experienced staff Honest Service at Fair Prices ​Flexible drop off and pick up hours" I would start by sayIng, excellent and friendly customer service. Honest and fair pricing. I asked for a quote via Yelp for 2 new front bearings/hubs as well as PA inspection. Emailed me back immediately, and quote was already itemized (parts, labor, tax) and spot on (no typical assertive up-sale, or "unneeded recommendations." Service did an A++ job, and parts are warranted for 3 years. I highly recommend West Main Sales and Service to anyone. I will be continuing to service my family's vehicles here for as long as they continue to uphold, in my opinion, (and I've worked in the auto business for many years) one of the finest in the industry. For what it's worth "Yelpers"- I am not related to, nor do I know anyone who works for, or has worked for this business. This is a 100% genuine review.

My car had a tire leaking air (slow leak) and we were in route to South Bend, IN. I found the…read morelocation via Yelp and we got off the highway to see if we could get the tire fixed. The people here were incredibly friendly. The took my car in immediately and they found a nail in my tire. They plugged the tire and we were go to go.

Couldn't be happier. Pleasant sales people with no pressure. I got to test drive it on my own. I…read morelove my new golf cart.

We purchased a new 2025 Evolution D5 Max from Hartville Golf Carts on June 30, 2025. During the…read moresales process, our salesman, John, told us that if we referred customers who ultimately purchased a cart, we would receive a complimentary cover. We referred multiple people who did, in fact, purchase carts, yet that promise was never honored. At the time of purchase, we also received a thank-you letter emphasizing Hartville Golf Carts' commitment to exceptional quality and customer service. Unfortunately, our experience after the sale has been the opposite. On July 14, 2026, our golf cart suddenly lost power to the monitor, sound system, speakers, turn signals, horn, and lights. We contacted Hartville Golf Carts and were told to bring it in so they could evaluate the issue. We delivered the cart on July 16 and were told they would look at it by Monday. When we called Tuesday for an update and left a message, we later received a call from the office stating they likely would not get to it until Friday. No explanation, no apology, and no sense of urgency. My husband then called our salesman to express his frustration. Rather than showing concern, the first response was, "I thought you said you'd be on vacation." Yes, he was on vacation--at our campground, where we would have liked to be using the golf cart we purchased just over a year ago. What has been most disappointing throughout this process is the lack of customer care and communication. We understand that repairs take time, parts may be delayed, and service departments get busy. What we expected was some empathy, communication, and ownership of the situation. Instead, when we dropped off the cart, we were immediately asked to sign paperwork acknowledging a $130/hour labor rate because diagnosis is not covered under warranty. Again, there was no discussion of the issue, no reassurance, and no acknowledgment of the inconvenience--just paperwork and attitude. A company's true customer service is measured after the sale, when problems arise. Based on our experience, Hartville Golf Carts has not lived up to the promises made during the buying process, and we cannot recommend them to others considering a golf cart purchase.

Few electric carts, a lot of nickel and diming and they don't budge on prices. It's like the worst…read moreversion of a used car dealer. If you do not want to spend $15k for a tricked out cart, you might be better off elsewhere.

From the owner: Glenn's Golf Car Central is a premier builder of custom golf carts. We get enthusiastic about…read morecustomizing a special-order golf cart according to your individual tastes, desires, or intended use. If you are a do-it-yourself-er, we enjoy providing you with the inspiration, knowledge, and accessories that will enable you to successfully customize your own golf cart. We have a selection of used sport utility golf cars for sale.

Absolutly would recommend this company if your in the market for a golf cart. They had exactly what…read moreI wanted when I bought, and the customer service has been impeccable. I bought an older model which was extremely clean and updated. I had a service issue which was handled in a professional and timely manner. Customer service is their middle name. Debbie-Amherst New York

From the owner: Golf Carts Unlimited is a family owned and operated business dedicated to supplying the highest…read morequality products at affordable prices. We specialize in golf cart sales, rentals, parts, accessories and building customized golf carts. Golf Carts Unlimited aims to provide unmatched customer service to all consumers from the occasional rider to the golf cart enthusiast. With an on-line store and professionals willing to discuss your needs, Golf Carts Unlimited can provide the parts you need and the service you deserve.

After purchasing a new cart from Lake Erie Golf Cars in 2021 the ECU went bad the next year. Being…read morejust out of warranty they said I'd need to pay $250 just to diagnose it. I found a reputable mechanic to replace it. Then the ECU blew again and I called Lake Erie. They said to call back in 3 weeks to see if there was any openings to service the cart. I called back 3 weeks later and left a voicemail with no response. I understand that junk carts were built more often post covid, but the post sale service is absolutely terrible at this dealership! After they get your $8,000 it's your problem

Exceptional experience with Lake Erie! Their golf cars are not just stylish but also remarkably…read moreefficient on the course. From smooth handling to long-lasting battery life, their vehicles redefine comfort and performance. The customer service was outstanding too, making the entire purchasing process seamless. Highly recommend Lake Erie for anyone looking to elevate their experience!

Before The Sale... 5 Full Stars…read more AFTER THE SALE: 10 STARS !! Ryan, our customer service guy is fantastic! He's gone out of his way to contact the manufacturers directly and expedite a couple of manufacturer service related updates that needed to be done, as well as a few adjustments to our front end. The updates and repairs were done quickly and expeditiously. He facilitated the sourcing of the parts, direct from the manufacturer, EPIC CARTS, who shipped them right away! Ryan is an excellent contact person between the customer and the service department at Leonard truck and trailer! Highly recommended! Sam, the service department manager and his crew of techs did a great job getting my custom cart in and fixed quick and back to me in time to enjoy the fall Tom Gamble, our salesman is a really great guy and the entire place is full of helpful people and really good deals on trailers and they have a TON of LSV's or low speed vehicles in the lot, many of them are STREET LEGAL in Ohio, liked ours!! At the end of the day they washed my cart and cleaned it up and got it back to me ASAP! Thanks Guys!

They had my horse trailer there to detail - while there the air vent in the bathroom went missing…read moreand it rained inside destroying the floor . They claimed they did not touch the roof - but I paid them to detail the entire outside of my trailer. They still made me pay to replace the floor said they would give me a "bargain". The floor repair was completely Mickey moused horrible job and I'm gonna have to pay someone else to re-do it. The manager was terrible to deal with. Do not go there ...