Very nice and clean medical transportation adrianna was very polite used to go tomy doctors…read moreappointment after having ankle surgery comfortable and secure

I had heard nightmare stories about ambulette services -- drivers showing up hours late, no-shows,…read moreetc -- so I was nervous making my first appointment with TrueCare. Turns out that I had no need to worry. TrueCare showed up on time, loaded our wheelchair safely, and got us where we needed to go without any hassle. They even offer weekend pickups. Their office staff is polite, and it's easy to reach someone by phone. I highly recommend them for trips in Nassau and Suffolk counties.

Yeah, it's a new company, so give some slack, but they did get me to my appointment late, so I…read morecould not see the doctor. Perhaps in time, they will realize how far Manhattan is.

I've always received & gotten 'Great Care' from CVs…read moreAlbeit I have only expected 'Great Care' and there.4.I have been fortunate enough to receive, just that 'Great Care so I - Thank you Love

Hired TLC to take my mom and her aide to and from a doctor's appointment today. It was our first…read moretime using TLC, and only our second time ever using an ambulette service, and I can't speak more highly of the drivers and of the company itself. Dispatch coordinated a seamless, on-time pickup in both directions, and the drivers transported my precious cargo to and from the appointment safely and courteously as well. Also good to note, the ramps worked flawlessly and the vans were clean, warm and comfortable to ride in. The drivers were also adept at maneuvering my mom's power wheelchair so we didn't have any hair-raising moments there lol. We do own our own van with a wheelchair ramp, but our ramp can be finicky so on an inclement winter day such as today it was not only faster to use TLC's equipment, but the drivers took care of strapping her chair in safely so it was also less work for me and her aide in that regard too! Kudos to the team at TLC, and we will definitely use them going forward for our medical transportation needs!

Our experience was fantastic. Shawn, the driver, was an enormous help in transporting my elderly…read morefather - he was courteous, professional, kind, and the trip was a delight. My father will need many appointments and I will be hiring Hearts & Homes for all his visits. So happy this company is here!

Reliable first class service from Hearts and Home. We have…read morebeen utilizing this great company for a very long time and I will say that the reliability factor is superb as well as the professionalism exhibited for each call. Shawn is our man along with his safe driving skills and his well equipped van. He is always on time and endeavors to get us to our appointments in a timely manner. Highly recommend!!

This place could be really good top notch five stars if they wanted to be, but they're never going…read moreto be because the dispatcher is the rudest person you will ever meet and if you complain, it gets worse very spiteful. It's amazing in the world of disability. how many people like this no excuse for it. If you can't do it get out I'm not saying that the transport service is not good because it is only if everything works well but if you're looking for a comfort when you're going through a hard times with your loved one that needs to be transported Then I would second-guess this place

been using ricar for my residents for years. they are like family the residents ask for the drivers…read moreby name they never rush the residents. sometimes they need to go to the restroom last min the driver waits then help them with their coat. the girls in the office are always helpful. you can't ask for a better company.

I can not say enough wonderful things about Eric and his company. We had used other mobile…read moretransportation service companies before and they were horrible, as they would be 1-2 hours late for our medical appointments, as well as making us wait 2 hours or more for transport back home. Eric and his company are a shining star in an industry that just doesn't care. Eric is so meticulous from booking to your return back home. His customer service is amazing and his passion and care for his customers is unparalleled. His Driver KB is very caring and took great care of my wife who is in a wheelchair. We will never use anyone else. Thank you Eric for creating a company that cares so much and for providing customer service so exemplary that it should be the beacon for all other businesses to emulate.

Eric and Trippr helped make my ride to the city with a friend easy and affordable with the help of…read morea non-profit.Our driver was kind and helpful. People at Trippr understand the challenges the disability community faces and he even made sure I was good for my ride home since I only booked one way! That's amazing, kind, thoughtful service.

Taxi service with this company has gone to crap at night!! I call for a cab at 8:02 at Patchogue RR…read morewhen I get off the 7:58 train and I'm always told 15 minutes. 20 minutes later a cab comes in and it's a cab driver who can't cross Sunrise Hwy because the driver got into a bad accident years ago by there so I'm stuck waiting another hour till 9:00 pm when the next train comes in!! Why bother telling me 15 minutes if you have no taxis available? Plus shouldn't you have taxis at the train station automatically when trains come in like every other taxi company does? YES!!! And forget about getting a taxi at night during the 7:00 hour because it's shift change and you will never get a taxi until 8:00pm!! You can get off the train at 6:50 and they're already on shift change and you're stuck for over an hour until 8:00 when the evening shift gets on! No other taxi company on Long Island operates this way!! It should be illegal to run this business the way you do!! Another time I was on the train the door on my end of the car didn't open in Patchogue but the other did and I had to go to Bellport and I call taxi and he says "we dont pick up there at this time of night, it's too dangerous." Started walking home then taxi came anyway. I know Bellport is dangerous at 2:20am but still. It's not my fault the train door didn't open up and I got stuck in Bellport!! Shut up and do your job and get the people where they are to where they need to go!!!!

I work as a security guard where I have to make calls to this toxic taxi service for disabled…read moreindividuals so they can go to their programs, and let me just say that not only do these assholes take forever to answer the phone, they're also extremely rude and insanely childish with every call I make ranging from yelling to straight up insults. Avoid this cancer. These jackasses don't know how to run a business, are blatantly pushy, and are very disrespectful and unprofessional. I truly hope this service fails.

Absolutely awful!!!The MOST incompetent company I have ever dealt with.  1st appt scheduled to…read moretransport my mother picked her up 1/2 prior to appt and it was 45 drive at best. Dr held appt for an hour still no show repeated calls 10 min away.  Appointment cancelled!!Mom was brought back to rehab and missed Pulmonology appt that could be critical   Today different doctors appt scheduled No show again. They took her to the first doctor appointment. WRONG DOCTOR. Spoke to rehab 3 hours prior all info was correct.  Sitting at Dr waiting for her countless phone calls blaming everyone Demanded to know where exactly my mother was Told she was brought back to rehab. Absolute lie driver was still in area of original appt. Confirmed when I actually spoke to my mother!  Demanded refund for $192 they charged and was told it would be applied to next transport. Told them to €#¥ Thant I would never trust them to transport my mother again. How a company that deals with elderly transport gets away with this is disgusting.

The Ambulate Drivers that service Ockers Gardens Oakdale are unprofessional. An example of what…read moreI am talking about is a Choice driver did a 230 pick up today. The driver pulled his large commercial vehicle into a spot clearly marked for tenants only and leaned on his horn for about ten minutes instead of being a gentleman and knocking on the door the driver caused a disturbance. Also this horseshoe is a ONE WAY and Choices drivers continuously drive the wrong way. Use common sense!