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    Easy Vacation Services

    4.4 (7 reviews)
    Open 8:00 am - 10:00 pm

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    6 years ago

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    4 years ago

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    7 years ago

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    Southern Vacation Rentals - View of our condo.

    Southern Vacation Rentals

    2.1(31 reviews)
    0.5 mi

    The unit was listed as dog-friendly so I booked it (on Airbnb) and let them know I was bringing my…read moreservice dog. Southern Vacation Rentals then asked me for additional documentation and id for my service dog, and subsequently refused to accommodate her (which I have in writing and called twice to dispute). Southern Vacation Rentals then lied and said they did not refuse to accommodate her. From Airbnb, "Based on the evidence provided, we have determined that the reported issue was in violation of Airbnb's Nondiscrimination Policy. We have reached out to Southern Vacation and informed them of the violation. Their listing, "Dog Friendly + Easy Access to the Sand & Pool!" has been temporarily suspended. If Southern Vacation wishes to have their listing reinstated and remain on the Airbnb platform, they are now required to reaffirm their commitment to our Nondiscrimination Policy." Southern Vacation Rentals are scam artists and I'll never book or stay at one of their units again.

    We have rented Turtle Walk condos in Ft Walton beach Florida. The place is under construction!…read more The balconies are closed off. The windows are covered in plastic. You can't see the beach There are construction workers everywhere. Access to the beach is almost impossible. They should never rent this out! We have called and tried to get different accommodations. They have offered a small discount. We can not talked to a local person yet.

    Photos
    Southern Vacation Rentals - The front the condo.

    The front the condo.

    Southern Vacation Rentals - Window

    Window

    Southern Vacation Rentals

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    Alicia J Hollis, Realtor

    Alicia J Hollis, Realtor

    1.8(5 reviews)
    1.1 mi

    I spoke to Austin on the phone who was super nice and helpful finding us a condo that fit our needs…read moreand booking for our vacation. The condo we stayed in had a beautiful view and was decorated cute and beachy. The grill ran out of propane and I called Alicia J Hollis rentals and they came out and replaced it within an hour. It was reasonably priced and an easy check in. Will definitely be returning and using this company to book again.

    We had a very disappointing experience with the management of this property due to multiple issues…read morethroughout our stay. Upon arrival, our original unit had no running water, which significantly disrupted the start of our trip. We were moved to a substitute unit, but that unit had several additional problems, including a smoke detector without batteries that continuously beeped (a safety concern), a large stain on the bed, and clothing left behind hanging on the bathroom door. After the water issue was resolved, we returned to the original unit only to discover that the oven was not working. There was also no toaster available until we specifically requested one. During a later conversation with management, we were also frustrated by the suggestion that our report about the non-functioning oven "didn't line up" because we had not used the emergency line after hours. From our perspective, we had already dealt with multiple unresolved issues throughout the stay and reported problems through the normal communication channels available to us. Since the oven ultimately required a replacement part, the issue was clearly legitimate. The response felt more focused on questioning our account than addressing the repeated problems we encountered. In addition, active construction was taking place during our stay, and we were never properly informed in advance. Although we were told an attempt had been made to contact us, we received no call or voicemail. While a partial refund was eventually offered, it did not amount to even one night's stay and did not adequately reflect the extent of the inconvenience and issues encountered. We were also told that the expense of repairing the water heater factored into the compensation decision, which we found inappropriate, as maintaining functional utilities and appliances is the responsibility of the property owner and management. Overall, the combination of utility outages, safety concerns, cleanliness issues, non-functioning amenities, ongoing construction, and poor communication made this a frustrating experience. We would strongly encourage future guests to confirm the condition of the unit and ask about any ongoing work before booking.

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    Alicia J Hollis, Realtor
    Alicia J Hollis, Realtor
    Alicia J Hollis, Realtor

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    Brooks & Shorey Resorts

    Brooks & Shorey Resorts

    3.2(6 reviews)
    0.8 mi

    I rented Bella Riva 108 last week for my families Christmas present and Brooks and Shorey are doing…read morea poor job of keeping the unit clean. We checked into black filthy floors including crumbs and a past guests press on nails under the bunks. The counter tops were gritty with sand and the beds were stained including bugs, hair and crumbs/sand in them. After driving from Michigan it's not what I expected such a nice property to look like. We were exhausted and had to try and clean the unit the best we could as it was late. I did call their after hours emergency. They sent an inspector who agreed the unit should not have looked that way all the while complaining of her own medical issues. She brought all clean bedding but we still had to vacuum all the mattresses and change all 7 beds ourselves. Brooks and Shorey promised to send a cleaning crew first thing Sunday morning. I had to call multiple times before they showed up. I felt we deserved better and at least one nights fee comped. Of course they wouldn't do that. Would not recommend booking through Brooks and Shorey.

    Amazing service throughout the years! High tech oriented ,…read morevalued customer service and inspects rental condos for constants upgrades. They are local and manage many properties on Oaklaloosa Island through many decades. Very hands on if any issues and brand new building conveniently located. Owner of multiple properties

    Photos
    Brooks & Shorey Resorts - Larvae

    Larvae

    Brooks & Shorey Resorts - Stains

    Stains

    Brooks & Shorey Resorts

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    Easy Vacation Services - vacation_rentals - Updated June 2026

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