Daniel and Marty are amazing !! Extremely helpful !!!…read moreBeen doing business with them for about 10 years now Won't go anywhere else

Daniel was extra helpful today when I visited. Friendly and quick with his services. Definitely…read morewould recommend coming here for your insurance needs

Shout out to Andrew for getting me a low quote on my business insurance. Was easily and simple…read moreprocess, which is often hard to find these days! Highly recommend!

Sandra Rodriguez is the best Sales and Customer Service Rep you can ask for. Always going that…read moreextra mile to help!!! Recommend her a million times

I contacted Shelly initially about my current Farmers auto policy because my agent at the time was…read morenot helping me with what I wanted to do. Shelly went above and beyond and even helped me over the phone after hours to figure out what was the best solution for me. I ended up switching to her as my agent and she answered all of my questions about my coverage for my policy. I could not be happier that I called her.

It's been such a pleasure working with Shelly. She goes above ad beyond to service her customers…read more She does her due diligence and more to ensure that I have the best quote for the overall package. I have both my auto and life insurance with her and I would highly recommend her to anyone for their insurance needs. Shelly makes the process easy and seamless. I can count on her literally any day (yes I call her on the weekends when I get confused by my insurance policies)! If you're looking for great customer service and the best price, definitely give Shelly a call.

I've been trying to contact the broker Alejandra R. that I signed up with & I keep getting the run…read morearound! She doesn't even respond to the number she originally texted me from for pictures... The business number printed on the paperwork is invalid & this is beginning to feel like a SHADY transaction!! Upon paying for my policy I was charged 630$ however I was never given a receipt & looking at my paperwork I understand why!! The paperwork is claiming I only paid $304.38 sooo what happened to the remaining $325.62?!?!? I was NEVER told about a broker fee! I was explained the full amount was for the down and first month yet my paperwork shows I only paid $304?!! Can I have someone explain where the rest of my money went?!? Seems like stealing from your clients is the business you're running.

They give you quotes that are way too high and not even affordable and since it's an agency, they…read moremake money off of you. I wouldn't recommend putting your number or email address because they blow up your phone after that.. so no, I did not receive the great service.

Had the pleasure of having Melissa V. assist me with starting my new policy. She searched for the…read morebest and affordable rates for me. Had my vehicles insured with ID cards within minutes. Thank you Melissa...

Good and straightforward service offered by employees…read more This auto insurance broker offers very competitive and better rates than most. You come in, get auto insurance and you are done No bells and whistles and nothing exciting about insurance but truly a necessity and mandatory.

Location is temporary closed for renovations…read more A sign posted on the door directs customers to a location in La Puente, Ca

In my first call, I was transferred to JuanCarlos Puelma (JC). JC was very attentive and went over…read morethe policy in detail. He covered every section and explained everything that I didn't understand. After the policy was created he sent documents on my phone to sign and just like that it was a done deal. A few days went by and if I had any questions that needed to be answered, I would text him and he replied same day without any delay. He's that personable, that he provided me with his cell phone number. That's what I call great client services! Thank you JC for guiding me and assisting me with all the necessary documents. You are definitely a Godsend and I appreciate all that you do and continue to do in the future for help and guidance.

I worked with 2 different agents because the first one never returned my call or took the time to…read moreanswer my questions. I figured he was just not the person for me, but the 2nd guy seemed to want to help me... SO I THOUGHT. I asked him to call me the next day, to answer my questions, before I decided to go with them. It was late and he needed to call the company to find something out for me, regarding a discount. He NEVER called me. That was when I decided to take my 4 potential cars to get insured elsewhere. They need better training and better customer service. I definitely will NOT refer to any of the parents who have new drivers. I am a high school student mom, we all give each other referrals. This company will get a BIG NO WAY!! I won't say the men's name, I won't be that mean. Just take your Business elsewhere.

It's just a terrible company…read more They first wanted to charge me 900, I pointed out to them that we had agreed on $ 650. I signed a contract with them. They clearly told me that the date of the next payment is 07/14. Closer to this date I wanted to pay, they tell me that my insurance has been canceled, I will have to pay another $ 250. When asked why the insurance was canceled, they said that you did not pay the next payment on 06/26. When I showed them their words that you yourself indicated the payment date to me, they stopped answering me. Ignored for 10 days or more. I wrote a complaint about them to the California Department of Insurance Fraud. In the pre-trial stage, they did not want to correct their mistake in any way. Never contact this broker!!! They only cheat. I have all the evidence of their dishonest and illegal work!

I have had Kcal insurance for a year now. They have exceeded my expectations so far…read more 1. My Mortgage Co. is supposed to pay for my insurance, but they did not pay. Kcal insurance not only emails me to remind me. Their agent also calls me on the phone to remind me. 2. They are fast and efficient getting quotes to me on my properties. They carry a variety of the insurance companies and their pricing is very competitive. The larger the insurance agent, the more companies they are able to represent. 3. Kcal Insurance has the local feel with the national system. When I need help, I don't need to rely on having to wait for your agent to call Your back. They have a customer service phone number; every time I call a helpful representative always helps me right away. 4. When I called their phone number today an AI agent answered me in Chinese. Of course I didn't have good attitude with an AI agent and demanding to speak with a real person. The AI kindly asked what I needed, I answered it impatiently. To my surprise, the AI agent completely understood what I requested and repeated what I wanted and told me what I requested did require an actual agent and would transfer me right away. Wow. I was blown away by the Chinese AI Agent. It understood me and did not waste my time.

Never knew I could switch to another medical Advantage plan called "Clever" which provided me…read more$105/month to buy groceries at TS Emporium. Thanks to Allie who helped me doing the switch.

Wow, where can I start ? I have been coming here for about 3-4 years now doing my taxes and any…read moreform of DMV service right here at Maite's Insurance Services. It's a room full of really friendly people that greet you with a smile as soon as you walk through the door. They make it known that they want to help you and give you the best opportunity to come in and not spend half the time you would at a DMV. It's a family owned business that will continue to have mine as long as they're here ! I absolutely love coming here. 10/10 recommend for any of your vehicle needs!

From the owner: At Maite's Insurance we have all your insurance needs covered including: Auto, Home, Motorcycle,…read moreManufacture Home, Mobile Home, Business Insurance, Recreational Vehicle, RV ETC. Our experts insurance agents have the experience needed to help you get the right insurance coverage at the best price.

Great service and nice people! Instead of push you to get…read moredone of everything, the agent tried to explain all coverages details to you. I saved $600 on my auto and $350 on my home. Will definitely do referral to them.

Highly Recommend First Way Insurance Friendly customer…read moreService (Mark) they really help you to find what you need for you car insurance for good price Thank you Again