Very knowledgeable and great customer service..They repair my PS5 HDMI port very quickly would…read morerecommend..

The gentleman who helped me was the best. I was terribly frustrated because my phone went kaflooey…read moreon me. The screen froze, so I couldn't phone, text, email, or do anything else that's important to me. I spent hours trying to unfreeze the phone. He asked what the problem was, and he fixed it in less than a minute. COMPUPOD is now my go to place before I start pulling my hair out. I'll also make it my go to place when it's time to replace my phone. Thank you so much for your fine service. ,

I came in with my old iPhone. They told me it would take 2 hours to complete. I came back in 2…read morehours and they gave me back my phone with a nice & perfect new screen. Thank you!

These guys were great! They were able to fix my phone and did a great job…read more Wooooooooooo

Daughter's iPhone was dead in the water. Wouldn't charge, wouldn't turn on. She couldn't retrieve…read moreany of her data because she didn't back anything up. We needed a miracle. Best Phone Repair provided it. Swapped the battery on the spot, took about 20 minutes. Excellent work. Can't recommend enough. Thank you!

Never coming or recommending this place to anyone. I went in to have my back screen fixed because…read moreit was cracked. My phone itself worked fine, just needed the back fixed because I was worried I was gonna get cut or others if holding my phone. When I got my phone back, the back was fine, but then my phone started to shut off every 3 min or less, or overheat. I went back to see if they were there and ask, and they were not; they closed up shop because of a technical issue (it was on a sign that I read). I went back today to ask if they could fix it, and another employee was there, not the same one. I told her the same thing and asked if she could fix she said no, she can't fix it, only the guy can, and to come on Wednesday. I told her I needed the phone to be fixed right now because I use it for work, and she just said the same thing. Then I asked her for a refund, and she said I can't do that either. It really frustrated me a lot. I'm calm and very open-minded, but this whole interaction and service disappointed me. Like, what do you mean you don't know how to do a refund and can't fix it? I thought all employees from this place knew how to fix the phone, or if they didn't have the piece to recommend me somewhere else, but no. I opted out and told her I'm just gonna find somewhere to see if they could fix and I did. I went somewhere in Burlingame, and the nice gentleman took his time and told me what they did to my phone and showed me what they did, and apparently they burnt or broke a piece of wiring from my phone, causing it to overheat, with it leading to shut off. I was so mad when I found out, and more mad that I wasted my 147 bucks just for my phone to be broken. i aswell took photo of what they did. Again, never coming here again. Felt like a whole scam atp To Owner: The overheating started shortly after the repair, and I went back to see what was wrong, but you had already left. I went back today to get it serviced, and the other employee refused. I had two witnesses who heard the interaction, and she was not able to give a refund. The lack of professionalism and poor customer service.

Best customer service ever he. Was expert and what he was doing and fixed my. iPhone immediatelyread more

Quick and reliable I dropped my iPhone 15 at the gym…read more Thought it was done for 30 minutes later and $99, and it's nearly back to new. I have to admit the screen is not as clear as the factory screen , but I'm sure it will suffice as a trade-in for the next iPhone

Had the glass replaced on my 11" iPad Pro. I dropped it and then stepped in on it. But, I was told…read moreno problem. Two people ahead of me. Was invited to grab a soda and hang out until he was ready for me. Got to work on the glass. Work was done right in front of me and very quickly and efficiently. Not in a he business of breaking expensive electronics, but price seemed fair. Overall a great experience and an even better conversation. Until next time my friend. Ricardo

Shakeel is the best. Sent a repair quote request and he responded promptly…read more He has taken care of my phones through the years (Nexus 4, iPhone 6 and 10, and, today, a Pixel 7 Pro) and has exceeded my expectations every time. He's straightforward, and fair. Hard to find in business operators these days. I was in and out of the office in 15 minutes. Thank you, Shakeel. Many blessings to you and your family.

These guys are the best! They have gone over and beyond to help me over the years…read more After quite a negative experience with a major cell phone carrier I found Platinum Wireless and I'm regretful I didn't try them earlier. On one of my lines I'm now paying for a month what I was paying for a year.

Amazing employees great work and really fair thank you guys for the help. Come check them outread more

I reached out through yelp and was quoted $120 cash for a screen replacement. Which was much lower…read morethan other places I've reached out to. The only thing is there is no product guarantee. This is explained prior to receiving/paying for service. But the reviews and past customer happiest led me to come here. I was also told I would be given the opportunity to test the screen before paying to ensure I was satisfied. Located in Westlake, once you get to the front door of the building it's a short easy walk up upstairs and it's the first office on the right. I signed in, he told me a few housekeeping things to be mindful of after the phone gets repaired. I dropped off the phone and it took no longer than 15 minutes. The screen worked great! Very responsive and felt like a brand new phone. I tested it and happily paid. I would not hesitate recommending people to come here for iPhone repairs. Easy consultation, fast service and good communication.

I met with Khan today less than an hour before closing and he was able to take me in and fix my…read moreiPhone screen in less than 10 minutes. He was very kind and made sure that I understood the process and any subsequent notifications that may happen after I get a screen replacement from a non-Apple provider, which are temporary and harmless. He also let me check for dead spots on my phone just in case. TLDR: very helpful and detail-oriented, would highly recommend!

BayCell is impressive for so many reasons:…read more * considerate communication * amazing prices * immediate turnaround for fixing my vintage iPad in less than 24 hours * their pick-up and delivery system Whilst I had various options through using Yelp, I decided to look into all of my choices.... and I am so happy that I chose BayCell because they truly provided EVERYTHING I needed. I did not think my vintage iPad with the broken charging port could be fixed so quickly, and BayCell blew my mind with how well their service is in all of the aspects. I highly recommend BayCell and my only wish is that I could have tipped them more $$$ for being so amazing at their job. They deserve it!

My son's Nintendo Switch stopped working unexpectedly, so I reached out for help. They responded…read morealmost immediately, came to my workplace to pick it up and run diagnostics, and kept me informed throughout the process. When they determined it needed further examination, they took it with them, completed the repair quickly, and even delivered it back to my office. Outstanding service from start to finish! I highly recommend them!

Called a few places and this business had the best price, but all are quite comparable. The best…read morepart was that Tor arrived in like less than 5 minutes because he happened to be down the street. My phone screen was fixed in probably 10 mins. He also pointed out some things wrong with my previous screen replacement. He was really quick and seemed like a good, interesting guy to chat with. Thanks Tor! I'll definitely recommend you to others and come back next time I need something! This was the most convenient phone repair service experience I've ever had!

Idiot owner, called me 5 times to clarify same thing, bad communication and terribly high prices…read more Do not recommend! Went with another service for $30 less and 0 BS (mobile fix). Check attached for response to Yelp review Edit: reply is full of lies and damage control. Confirmed once to make sure battery was OEM (check screenshots for full conversation) and was polite over the phone until owner started verbally harassing me. Hung up after realizing they weren't going to do the service after scheduling an appointment for today at 12 (which they backed out on for no reason.) confirmed I didn't care if battery was OEM or not, and was just curious. More information: I only confirmed with this business that it was a battery replacement because they initially had forgotten the service I had requested (battery replacement, and they texted me asking if I wanted a "screen replacement", lol...). Also the people I talked to on the phone had initially quoted me for 115 pre-tax for the replacement, but when I spoke to them yesterday, owner tried to pull a fast one and quoted me for 125 (hence my confirming the price as well). After refusing to pay this price he went back to his initially quoted 115. Not a big deal, but it's funny that they tried changing an agreed upon price last second, lol. Scummy business practice honestly, and their replies and comments speak for themselves. Just shady people trying to scam customers. Save your time and money and pick another business! happy holidays!

Incredibly fast and friendly service to clean out the lightening port. We had not been able to use…read morewired chargers or headphones for nearly 2 years believing that it was a faulty part, but it was just clogged Thank you so much!! We will be back.

I somehow cracked my glass screen protector but was able to get it quickly fixed here! Definitely…read moresaving this repair shop for future screen repairs.