HORRIBLE EXPERIENCE! MY granddaughter and I went to do a meet and treat with a 12 wk old kitten…read morethat I was approved to adopt. After arriving and speaking with a staff member my granddaughter and I spent an hour falling in love with this little gal. Before leaving we were going to pay her adoption fee and ask a few more questions only to be told that the kitten wouldn't be a good fit and doesn't get along with other cats. Which clearly stated on her page that she was good with other cats! After listening to there reasons that she wouldn't be a good fit I told them that my granddaughter and I had already fallin in love with her and I was willing to give her a try and to work with her if needed to only be totally discouraged to even do that. I don't understand how when we first arrived we were not told this information immediately so we didn't spend an hr with her becoming totally attached and in love with her. They could of also called me prior to the visit but didn't! I specifically told the gal that I was looking for a playmate for the cat that I already have right when we arrived! The least they could of done was be willing to let us give her a try instead of discouraging us in every way possible! They said the choice was mine but every time I said I would still take her they went on and on about it just wasn't going to work! So clearly the choice wasn't mine! My 10 yr old granddaughter was in tears all the way home and I'm SO DISAPPOINTED UPSET AND HEART BROKEN I don't even want to adopt another kitten at this point! Such and awful experience!

We adopted a dog 1 week ago and it is the best pet in the world. Russell is 7 years old and is a…read morewonderful pet. He is well trained and loves my wife and I.

I love the Chippewa Humane Association! The staff is so friendly! 10/10 :) everyone there is so…read morepassionate about the shelter animals, love to see it.

When contacted about a person in their area who was tying the wings of birds and letting puppies…read morechew on them they responded by saying they didn't see a problem with it. Its torturous. Puppy teeth aren't designed to kill efficiently. The birds would suffer a long time before dying. Pictures were provided.

All dogs go to Monroe county animal shelter. Chasing…read moredaylight will not respond to your calls inquiring if your animal was picked up. If the shelter director at MCAS wants to keep your dog, she will manipulate the situation then publicly slander and defame your character with a false narrative. Please note MCAS is not required to post animals.

My husband and I just adopted our sweet puppy, Demi a couple days ago from here, and we could not…read morebe anymore thrilled with the shelter and the pup herself. Everyone was so nice and informative. The shelter seemed clean and the animals well looked after. I could not be any happier with my experience!!

Great customer service! Wonderful rescue done in two days. But Tina's shelters are for all kind of…read moreanimals not just for dogs! Dogs, cats, birds, goats, horses, bunnies, ferrets, you name it, this haven for unwanted animals is so wonderful.

Our little family of three adopted an amazing dog from this shelter. From our first contact, we…read morewere treated with kindness and respect by all the staff members and many of our questions were answered. Having had a dog with seizures in the past, we were familiar with this medical condition. Bear is a gem; loving, smart, and an excellent fit for our family. He enjoys sharing our home with our cat, Louie, greeting neighbors, and playing in the snow. While Bear is blessed with a forever home, we are blessed with such a loving and happy dog. Keep up the great work! Manu, Maile, and David Parker

I have been a supporter for many years; Cash, food, toys and just sitting there to play with the…read morekitties! No more! A cat was playing with me and scratched me by accident. No biggie! I didn't even notice until I saw blood on the floor. Now I'm not allowed to visit and play with the kitties without supervision! No more! I turned the card in and no longer volunteering!

this is a great place i got a wonderfull dog from here anthey were verry friendly we are verry hapy…read morewith our new addition to our family. i would recamend this place to any one.

Compared to some of the other PetSmarts that I have been to, this one is better. By that I mean…read morethat it's cleaner, they have a nice variety of healthy animals, and a good selection of food, grooming, and care products. My only issue is that the staff is usually rude. There's a man who works there that every time I leave, say thank you and "have a nice day," he ALWAYS responds with "have a day." I get it. You don't want to tell someone what kind of day to have, you're not pushy, I get it. But when you're trying to have customers want to come back to the store? Maybe try to be slightly more tactful. Not to mention: once I found Tropic Waters, I never came back.

I went there to buy something but the price was outrageous, but my complaint has to do with their…read morestaff smoking outside near the door. I hate the smell of cigarettes and the smoke is hard on my lungs. She was there when I went in and again when I left. Have you employees smoke in back of the store or in their car.