Any poor reviews Must be looked at and seen with clear eyes. This company is the best ASO / payroll Hr company on planet Earth . Best technology, best customer service, best resources for effectively managing my benefits and HR compliances. Call and ask for Jordan Stern, he's the VP of Sales. My fractional CFO introduced us to him and he gets full marks for understanding and conveying the financial and human impact of my transition from ADP to TAG. He made the transition smooth and has communicated with me every week. If you want to better your payroll and back office technological standards call Jordan Stern at TAG! 972-838-3832 - Jordan @tagpay.com read more

Idiots and Egos welcome. If you love this company they you obviously don't mind yr information exposed loose who can hack their platform. More obviously you didn't vet your solution and you definitely don't understand technology. You-just-got-sold by their sales Dept. Or your just cheap employer. Me: "I wouldn't trust this company's competence to pickup after my dog." Avoid this company at all costs. The high level of incompetence in the platform technology TagPay built - which holds all yr personal identity data, SS number, address etc. Is just an open door waiting to get hacked. I can only speak of my experience as an employee enrolling in direct-deposit. (Rocket science to this company.) 1. They couldn't find a Bank of America bank routing Number for direct deposit which should have been my first red flag. But the fact that the TagPay CEO - Ron and the CTO - Alex implied it was my mistyped error. Bluntly ignoring the routing number being valid on the BOA site and has been for 20years. But hey, as a 20+ technologist and developer myself I really need to spend 3 days and 5 emails to bug-shoot yr obviously inaccurate platform. (Excuse my Sarcasm, but really if TapPay could they just pretend they gave a little bit about their customer) They never got it correct either. Direct Deposit was a challenge for them. But let's get to the people because there are so many unprofessional issues beyond the technology platform they developed. 2. I in writing asked their main contact Audrey to delete all my Info when I ended my contract with company who employed TagPay. (No Response) 3. Hijacking the management of my 401K (your probably rolling yr eyes) Yup, this company with out my permission rolled my permission under their "401K Administrator- Kevin" management. They failed to notify that had down this in any capacity. That was April 2018, Then there is the 60-day window opportunity to roll yr 401K anywhere else. It requires a pretty standard document (annual disclosure document) to move it to yr chosen 401K managment company. I found out all of this by chance in June. 6 emails and 2 phone calls to the "401K Administrator- Kevin". One email from Kevin- it will take 24 hours because they haven't built that "required" functionality into their 401k employee management platform as of yet". So as that do nothing except burn through my 60-Days to roll my 401k away from this abomination of a company managing yrs (and my 401K) money I begin to pursue legal next steps. Btw they also card $75 to roll your 401k and 90 days to roll your account away of them. ($50 and 30 Days is standard in the industry.) This is not a customer-centric company. read more

See all

Best Payroll and HR company you could ever choose to work with. I have been a Fractional Cfo for over 4 years and have never experienced a client say more great things about a company. read more

I purchased a business that was using TAG for their payroll service, and couldn't be more disappointed in their "customer service". Once they realized I wasn't going to continue their services (I already had my own), they wouldn't give me the time of day. I left numerous (6) voicemails starting back in October because I needed them to send me information regarding my new employees benefits, and haven't received a single reply to them. My employees have begun to call them because their HSA prepaid medical card got cancelled by them, and even after they were told that they were reactivating the card "within the hour", two weeks later they are again calling and leaving yet another voicemail. Beware of doing business with these people, I can't think of a positive interaction I've had with them. read more

We signed up with them a few months ago and their customer service has been amazing. They held our hand every step of the way and their software is truly amazing. Before TAG, we had been with the same payroll company for 15 years. We had looked at switching before when payroll companies pitched us but it was always a disaster and we switched back every time. We were skeptical when TAG told us they were different but we decided to give them a try. We are so glad that we gave TAG a chance. They have been fantastic and even fixed some problems that were caused by our old company. read more