I bought multiple Digital radios from them for 800$ a piece. They couldn't figure out how to…read moreprogram their own equipment they sold me from day 1. No one is ever there to help me get the problem fixed by phone or in person. I wouldn't send my worst enemy there. I would recommend going anywhere else if you want any type of customer service at all.

From the owner: Specializing in: - Radio Communications Equipment & Systems…read more- Clothing Stores - Safety Equipment & Clothing - Lighting Equipment-Emergency - Radio Communications Equipment & Systems-Rental - Uniforms - Telecommunications-Equipment & Supply

Very friendly, and courteous at our annual routine maintenance / inspection. Technician was neatly…read moreattiredas always....

From the owner: Since 1957, Vanguard has been Michigan's best-in-class Fire Protection, Life Safety and Security…read moreSystem contractor. (616) 245-8719 From design, installation and commissioning to code compliant inspections, testing and maintenance -- you can call on Vanguard to be your single source solution for fire protection, life safety and security systems. Whether you follow a performance or a prescriptive compliance path, Vanguard helps you reach and maintain your goal to provide a reasonable level of safety, property protection, and public welfare from the hazards created by explosion, fire, and other hazardous conditions. We ensure that testing, inspections, and maintenance are made at specified intervals in accordance with applicable NFPA standards or as directed by the local AHJ. We are headquartered in Grand Rapids, MI, and have branch offices in Traverse City, Kalamazoo, Saginaw, and Detroit. Contact us today and learn how we can keep you and your company safe.

I had an incredibly positive experience with InsITe! I was completely lost, and I thought I'd never…read moresolve my problem, but Collin was patient and diligent and helped me get everything accomplished! It is so nice when you feel like you're being taken care of. I had complete confidence that I'd get the help I needed, and I did! Thank you Collin for all your help!

The service provided by InsITe is nothing short of Outstanding. They are highly responsive,…read moreinnovative and thorough. Their support staff treats each case as if it's the most important thing they will do that day and do not hesitate to reach out to their colleagues in the event they are posed with a problem they can't personally answer (which is rare). I would highly recommend them to anyone looking for end to end desktop support for their business.

While the system works fairly the customer service really doesn't. The home owner needs to give a…read morecode to the employee to discuss issues and most of the time they never ask for it unless I make mention of it. So in theory anyone is capable of coming in and calling them and overriding the security system. The second issue is their equipment eats batteries at a very high rate so batteries are being replaced a couple times a year. Every time batteries need to be replaced it is a phone call and very time process. All in all I do not recommend EPS as there are much better systems out there for same amount of money or less with much better customer service.

Had to cancel our service today because we sold our house. EPS will still make you pay for 75% of…read morethe remaining contract. What a rip off! I understand if we were still living there but the house is sold. There are much better companies out there offering better systems with no contract. Avoid these cowboys like the plague. I have also read reviews of people having to pay the remainder of their contract after 10 years of being loyal customers. That's the way you treat your customers? Why would anyone want to sign up with them? They offer nothing special.

Troy reached out to me with a time and his price. He was…read morequick to show his license and insurance coverage. He was on-time and ready to do the work. He plan was to run two lines, however, he found the issue with the original electrical line, and only had to run the updated line for the GFCI. He put all of the outlets back in the wall that I had exposed to get him the overview of the job. He completed the work of troubleshooting the electrical issue and ran a new line up through a crawl space in three hours.

Troy was able to fit me in on short notice and able to do work same day. Completed the requested…read morework to code and with reasonable pricing.