Great service! Carey's provided a price match, delivery within 50 miles, and in-home…read moresetup/installation! I order my sectional on Monday and it was setup in my house by that Sunday! Originally, I was looking at NFM, but the delivery was nearly 2 months away with no setup, for the exact item. I have shared my experience with friends and family. Highly recommend Carey's Furniture! The team was quick, effective, and efficient! 10/10

The quality of service has gone downhill in the last year or so. I have bought several items from…read morethem as have my friends over the years. I recently had to contact them for a warranty issue. They were less than polite about helping me. I had to pick out a different mattress due to them not making mine anymore and Chad acted like he was in a hurry and it was an inconvenience for me to pick one out. When they brought it to my house they discovered it was the bed frame, that I had also purchased from them, and said it need a part that was not supplied by the manufacturer, but he would order it for me at no charge and install for $60. They didn't notify me when the part came in I had to keep checking with them, I got busy through the summer and forgot about it. I get a text from Chad in October saying my time was almost up asking me if I wanted the part install for 70 some dollars, drop it off when they are in Spencer for $20 or thrown away. I have until the next day by 5:00 to decide. (Rude) GREAT customer service!! NOT!! Unfortunately I purchased the extended warranty on my new mattress from them and will probably have to deal with them again. At no time was I told my warranty would be in jeopardy if I don't get the part. Not sure who the owner is but they need to know how RUDE Chad was !! Would NOT recommend purchasing from them!!!!!

Great prices and some of the best customer service I've experienced. I wouldn't go anywhere else…read more Highly recommend!

I had a great experience shopping here! I was greeted straight as I entered the door. I described…read morewhat I was looking for and sue enough, the first bed he chose was spot on!!! I love it. The price was good, the bed was great and he even threw me a discount for the frame and delivery. Delivery was very accommodating to my schedule and they arrived here right on time and worked really quickly. I highly recommend this store!

9/2023 bought new lift chair, motor went out after 7 months, went to store and awful customer…read moreservice, gave then receipt to return and would not accept, had to replace lift motor, that took over 2 months. This last weekend, the hand controller went out, went to store, they said wait till Monday, just called, nobody knew anything, again left information, oh and my sister got stuck in the chair, because it's a piece of crap which cost $1300. Every disabled person has that kind of money to spend. Right!! We're done.

Not good at all. Poor customer service and not very welcoming. No one ever greeted me. I walked…read morearound their showroom and was surprised they could be open.

Customer service none to speak of we have been waiting for a so called part for our 700 chair that…read morewas highly recommended lol a joke. Still can't get anyone to take care of anything now the chair completely broke we contacted the warranty people they stated it was still under warranty so we call the store and again get the run around. So tired of dealing with them and getting absolutely no where. If I could I would return my couch also. I will never do business with them again. I don't even want to give them a star. I will be contacting the BBB the run around has been going on long enough. I would post photos but it won't open go figure.

Fort Dodge has a mask mandate, but when we walked in not one employee had a mask on nor did the…read moresales lady when she approached us or at anytime. If the management isn't concerned about our health or the health of its employees during a pandemic then I will no longer be making purchases there.

If you're looking for great products, honest timelines, and a smooth sales process, come in and…read moreFonda or Stephen and they will take care of you! Come in, have a conversation, and find the fed/couch/chair of your DREAMS!

my wife and I came into the store this past week looking for furniture and accessories for our lake…read morehouse. Chris was our salesman. he was so pleasant and attentive to all our needs and understood our style choices. We are very happy with our purchases. The store manager, Marcia, was very accommodating as well. the Shermans

This place was great, Darin helped us and he was awesome!! Delivery was on time and kept in…read morecontact. We couldn't get the legs on our couch so they came out and put them on for us

Very disappointing service. They offered delivery but when it was brought to my home, the…read moremerchandise was left outside and I had to move it up the stairs to my condo with no assistance.