Brought my vintage road-wreck in for a spruce-up. Erik's wise counsel prevented me from blowing a…read morewhole lot of money on it - vintage as in years only... I compromised on my wish list and only did what was necessary to enjoy the bike for a while more. Runs like a charm.

I met Eric back in 2014 and I had an issue with my mountain bike. Amazingly, he came to my house…read moreand took the bike to his workshop. His customer service is second to none and I would highly recommend him to anyone.

My friends and I decided to do a self guided wine bike tour. It was a lot of fun renting bikes from…read morethis cute little bike shop. All the bikes were picture perfect and very cute. Easy to ride and safe. We got to tour 3 different wineries: Hinterbrook Estate Vineyard, between the lines and limited distillery. Owners are a friendly and easy going brother and sister duo with their cute dog. Not much of a guard dog though . Easy to pick up and drop off bikes. The owners even do a complimentary service of picking up your wines for you from the wineries so you do not have to carry them.

We were blown away by our visit!…read more Steve was very attentive to our needs. He was able to accommodate a last minute booking at one of our wineries, and made sure we were 100% comfortable in our visit from start to finish. We are looking forward to coming back here. I highly recommend Vino Velo as the go-to bike and wine tour!

This was a life saver. Had a bad knee and was not able to get around niagra Falls so well and we…read morelooked on line and found they rented scooters. Owner was extremely friendly and helpful.Thanks to them I was able to enjoy my vacation with the rest of my group. Would highly recommend.

Good prices, owner is friendly, and one of the only bike rental places in Niagara Falls.read more

Simple, easy processing steps online and in the store. Happy and satisfied how well maintained and…read moreclean the bicycle is when we picked it up and rode in it about 30km. The building is also designed with parking convenience. Even the website was well developed when bookings were made, reasonable pricing and friendly and helpful staff.

We rented a bike, from Zoom for a self-guided tour of Niagara-on-the-Lake. We only needed one bike…read moreas two of us (including me) brought our own. From the start, their custom service was outhandling. We rented the one bike for three hours (the half day rental) and we were a bit concerned that we might not be back within the three hour period because we wanted to ride as far as the falls. They said not to worry about being late with the return if needed, they are lenient. We also asked them if we could borrow a hex key to raise the handlebars on my bike. A short time later, not only did someone came out to the parking lot with a hex torque wrench, but he also made the adjustments to my handlebars. However, he found that after raising the handlebars, the brake cables would no longer reach, so we took the bike into the shop and two people started working on setting up my front brakes. After they finished, they said that the work would be no charge because we rented a bike from them, but I asked them how much this adjustment would have cost. They said about five dollars, which I thought was very reasonable. So, on my insistence, I paid the five dollars anyway because they deserved it for demonstrating good customer service, in going out of their way, and for the time they spent to adjust my bike. In addition to their excellent customer service, the bike that we rented was in excellent shape and very well maintained. The bike was a Trek hybrid bike and cost $20.00 for the three hours (we returned it on time, so we didn't test their leniency after all).