I highly recommend booking Royal Coach for any of your Las Vegas transportation needs! I booked…read morethem for a corporate event and was so impressed from A-Z. First, Tawny, the Sales Leader, was extremely responsive and helped me understand all of the different bus options. We even got an extremely competitive price for a bigger bus compared to others in the area. (Which I will admit initially made me nervous!) The coordination leading up was very straight forward. Payment terms were very reasonable. The day of went PERFECTLY! Our bus driver, Ceaser showed up 15 minutes earlier than I expected. He was very friendly and polite. Once our guest started showing up, he was very personable and helped everyone with luggage that they had. And the bus was in amazing shape. Top of the line amenities, comfy seats, great air flow, and super clean. There were a few amenities we did not take advantage of but I'm sure they were great too! I hope this review helps you! It's hard to find reviews out there, but we really had such a great experience with Royal Coach and I hope you will too!

Best experience ever.... Best equipment hello Daniel & Sandy you guys have done an amazing job…read more See ya soon I'm back in Northern California just a minor bed bug problem but it's cool company

We cannot thank Amy Tan enough for the truly unforgettable trip she planned for us. This was a…read morelast-minute getaway with some very unique circumstances, and Amy handled everything with such care, thoughtfulness, and expertise. She not only made it all come together seamlessly, but also saved us a few thousand dollars by choosing the perfect hotel and ideal travel dates. From the very beginning, we felt completely taken care of--and that feeling stayed with us the entire trip. What could have been stressful turned into something incredibly special. The experiences she planned were beyond anything we could have imagined. We spent our days laughing, bonding, and trying new things--ziplining through the jungle, ATVing through forests and shallow rivers, and even swimming half a mile through a breathtaking cenote. We saw dolphins and sea turtles, visited a beautiful Mayan village, and enjoyed some of the most authentic and delicious Mexican food we've ever had. There were also so many magical, unexpected moments--like spending time with monkeys and deer, and even spotting a massive wild stingray. Every day felt like something out of a dream. What meant the most to us, though, was how safe we felt the entire time. As someone who is usually a very nervous traveler, I can honestly say I felt completely at ease. Amy created an experience that was adventurous and exciting, yet always grounded in a deep sense of safety and trust. This truly was a trip of a lifetime, and we are so grateful to Amy for making it possible. Her attention to detail, her ability to understand exactly what we needed, and her genuine care for her clients set her apart in every way. We will be talking about this trip for years to come--and we cannot wait to work with her again.

Amy planned an amazing family trip to Europe a few years ago, so of course we had to go back and…read moreask her to help us again! We went to Venice, Florence, Bologna, Milan, and Mykonos. As always, Amy was courteous, professional, quick to respond, and catered the trip around its purpose, which was to celebrate a graduation. She answered all of our questions and concerns. We wanted a more relaxed trip than last time, so we opted to choose our own activities, but asked Amy to help us book them. This time we needed quite a few train tickets to navigate through Italy, and Amy chose great ones. I was stressed about our luggage and how we would watch/store it, etc, but we were able to put all our luggage above our seats and didn't have to worry about anything. Once again, Amy arranged private transfers to/from the airports/hotels for us. All of the hotels were in amazing locations within easy walking distance to great sights and great food. One of the hotels was a bit outdated, butwas built in the 1700s and is probably extremely difficult and expensive to modernize. The location was just down the street from the Duomo though. Honestly, could not get better than that. Overall, trip was so much fun and relaxing. Venice was a sleeper hit. We all wished we had more time there. Taking the vaporetto in was an experience! Very cool and convenient to take it straight to the hotel as well. It was really great to spend more time in Florence and get to wander and see the city. Some of us went to the top of the dome of the Duomo, view was amazing. The climb was intense though! Bologna food tour was incredible!!! Definitely want to go back and eat literally everything. Milan was a good pit stop and we wished we had gotten tickets to see inside the Duomo.  Mykonos was beautiful and the transfer company was great. Super nice and we used them for taxi service as well. Hotel had a free shuttle to and from Mykonos town until 9pm. The catamaran tour was beautiful, amazingly relaxing, and one of the highlights of Greece. It wasn't super windy that day, so it was basically perfect! Only bump was that 2 days before we left we were trying to check in for the flight home and it said there was an issue and talk to the travel agent. I reached out to Amy and we found out that one of the airlines we were using to get home had cancelled the flight without notifying her or us of the change. Definitely not what we wanted to hear right before we needed to fly back. But Amy was fantastic. She told us don't worry, this was why we had an agent, it was her job to worry about everything and that we just needed to enjoy our last day. Amy got back to me pretty quickly (all things considered) and had booked new flights for the 8 of us. And even though we weren't sitting 8 together, she was able to get us seats of 4 and 4 close to each other. It was still a little stressful waiting to see if we were stranded or not, but nothing in comparison to if we'd had to do all of that ourselves. Thank goodness for Amy and travel insurance!!! Another unforgettable trip; THANK YOU, Planet Hoppers.

Raphael goes above and beyond for customers and their events. I have recently used them a few weeks…read moreago for a shuttle to top golf and back, and everyone had a great time. Motor coaches, mini busses, vans, limousines, they got it all and they do a great job at showing up on time and in professional vehicles. I guess only thing I can recommend is to not lose your stuff, as they aren't baby sitters who pickup after you ;) Grown adults shouldn't have any issues working with Umbrella!

What you look for in a bus company is to safely and efficiently get passengers from Point A to…read morePoint B. Umbrella Bus barely got our passengers from Point A to Point B, did not do so efficiently, and arguably didn't do it terribly safely. We booked Umbrella for a 54-passenger shuttle to transport wedding guests from our wedding hotel to our ceremony venue, and then from the ceremony venue to the reception venue ($1050 total). I confirmed this itinerary with their staff by email and phone several times (at least three), because they kept sending me invoices that only showed a partial itinerary, but they assured me that they had the correct itinerary written down and would read off the correct itinerary on the phone when I called. On the first trip, the bus driver got the bottom of the bus stuck on a steep hill, rendering it unable to move. Guests had to walk nearly a quarter mile from where the bus got stuck to the ceremony site. The bus was also blocking the entrance to the park where the ceremony was held, meaning that park visitors and several wedding guests who were behind it were severely delayed in getting into the park. We had a couple of guests who missed some of the wedding ceremony because the bus blocked the entrance for so long. It would've been 3.5 stars if only for this, since it wasn't 100% the driver's fault, though he should really have known what the buses he drives are able to handle. On the second trip, though, despite me confirming the destinations in the itinerary with Umbrella MULTIPLE TIMES, the driver had somehow been given the wrong destination by their dispatch, and took guests back to the hotel instead of to the wedding reception venue. My family members had to argue with the driver, who insisted that he'd been told to take everyone back to the hotel, and "I'm only doing two trips, how will people get back to the hotel?" but he eventually relented and took everyone to the reception instead, but meant that most of the guests were delayed by quite a bit in getting to the reception. This definitely wasn't the driver's fault though, and was clearly the fault of the company/dispatch. He did eventually take the guests where they needed to go, which we appreciate.

I sent my parents on a tour with them around the West Coast and I felt terrible about it…read moreafterwards. The entire thing feels slightly scammy. I paid a lot of money already, but at every point, they had "options" that seemed overpriced and at times were simply mandatory with extra charge. When my 60+ yo parents were not interested in going to Universal Studios for an extra fee, they told us we had to pay more money for a city tour - isn't that what I already paid for in the original fee? A tour of places they go? The guide then told my parents that he could just leave them somewhere in the middle of LA and they could find their way back. WTH? At this point, I couldn't even yell at them as I was terrified of them abandoning my non-English speaking parents in the middle of LA. Also, the bus was broken so the start was delayed for a few hours, then it broke down in the middle of the highway and the guests were left without food, water, or AC for hours. Nice going, guys. I feel like a terrible daughter for putting my parents through this. Never again. And FYI, the schedule is pretty grueling - my parents said they had to get up by 5am on few of the days. This may not be for those imagining a comfortable tour. Also the locations in SF, San Jose, and Santa Clara are the one and same company.

Five stars hands down. They are the greatest to work with. Liz is so helpful everytime I have to…read moremake a reservation, answering all my questions thoroughly and promptly. I never hit the answering machine which is so nice To get quick responses. The drivers have always been so nice (we've had 2). One driver had to drive around about 30 kids under 8 years old and he was such a trooper. Understanding the potty breaks especially! (We've learned our lessons and upgraded to the bus with bathrooms!) Our bus arrived early and dropped us off where we needed to be without a hiccup. We got exactly what we needed and was able to take away any worries we'd have with driving to the concert at shoreline. No parking issues or traffic or of course having a DD.

We absolutely loved using this company and had such an amazing experience with our driver, Shayna…read moreB. The communication, connection, reassurance, and commitment to giving our students and staff the best experience for our UCSC was more than exceptional. The day started with Shayna calling me to introduce herself and to let me know of her location. Shayna drove us safely to our destination at UCSC and was there when we needed her most. Shayna has such a welcoming and sweet personality, we absolutely enjoyed her company and would love for her to come back to be our driver again! We were able to receive such an amazing service and the day couldn't have gone the way it did without her. Shayna went above and beyond for us and made our group laugh and smile. We would love to be using quality assurance travel again for our next trip!

We had a great driver (Juan) and an excellent and knowledgeable tour guide for our tour…read more Saturday, July 21 | San Francisco Bus Tour We departed the Marriott Hotel at 9:00 AM and headed to the Oakland/San Francisco Bay Bridge. As we crossed the bridge we saw Treasure Island and passed through the short Yerba Buena Island Tunnel. On the other side of the tunnel the San Francisco skyline shrouded in fog came into view. We took the first exit on the right and proceeded to the Embarcadero. As we traveled along the Embarcadero we saw the Ferry Building at the foot of Market Street where a Farmers Market was in progress. As we continued we saw many restaurants and piers. We passed the Exploratorium, the cruise ship terminal. (The Port of San Francisco hosts over 80 cruise ship calls and 300,000 passengers annually at the James R. Herman (Pier 27) and Pier 35 cruise terminals.) We passed Pier 39, Fisherman's Wharf, The Cannery, Cable Car turn-a-round and Ghiradeli Square. All along the Embarcadero we had great views of the Bay and Alcatraz. Next, we traveled for a few blocks on Van Ness Avenue and then turned West on Lombard Street. We traveled down Lombard to the Palace of Fine Arts, our first stop. The Palace of Fine Arts was originally constructed for the 1915 Panama-Pacific Exposition. We took pictures and then returned to the bus. Upon leaving the Palace of Fine Arts we traveled north towards the Golden Gate Bridge which we learned that the name has nothing to do with the color of the bridge which is International Orange. We traveled across the bridge which was barely visible because of the fog, which is typical for this time of year. (Most homes in SF do not have A/C because of the natural air conditioning of the fog.) At the end of the bridge we pulled into the North Golden Gate Vista Point. We took pictures, but the bridge was obscured by the fog and we could not see San Francisco at all. Benjamin Robinson took a group picture of all of us and the grandchildren of George Andrews--the first cousins. Following that, we traveled back across the GGB to SF past the SF Presidio on Presidio Parkway. We turned west on Geary Street and took Geary to Lands End Lookout. We were able to spend a little bit of time here to visit the visitor center and take pictures. From Lands End Lookout we were able to see the ruins of the Sutro Baths, the Cliff House, Seal Rock, and where the San Francisco Bay pours into the Pacific Ocean. Benjamin Robinson was able to get a great group picture and he was able to get into the picture as well. Upon returning to the bus we traveled for a few blocks along Ocean Beach on the Great Highway and then turned up John F. Kennedy Drive into Golden Gate Park past the Beach Chalet and the Dutch Windmill. (Golden Gate Park is 20% larger than Central Park in NYC.) We continued on JFK Drive passing buffalo, soccer fields, manmade lakes, barbeques, and bounce houses until we stopped at the Music Concourse. The area of the Music Concourse includes a stage, Japanese Tea Garden, de Young Museum, and the Academy of Sciences. We departed the Music Concourse and continued through the park past the Conservatory of Flowers which first opened in 1879. It is the oldest building in GGP. Upon leaving the park we turned right on Stanyan Street and then left on Haight Street where we entered the Haight-Ashbury district that became a very popular place for hippies and flower children especially during the Summer of Love in 1967. We continued up Haight past Ashbury and made a circle around to see the "Painted Ladies" (restored Victorian homes painted with at least three colors) and then down to Oak Street to an area named the Panhandle. We made a right turn on Oak. We turned left on Franklin and then right on Grove. We passed the War Memorial Opera House (first meeting of the United Nations was held there), Davies Symphony Hall, San Francisco City Hall (London Breed is the first African American female mayor of SF), and the Old SF Public Library which is now an Asian Art Museum. We drove up Larken Street and turned right on California Street. We went to the top of Nob Hill where we saw Grace Cathedral, the Masonic Temple, Pacific Union Club, the Fairmont and the Mark Hopkins hotels. As we continued down from Nob Hill on California Street we crossed Grant Avenue in the heart of Chinatown. We made a left turn on Kearny Street, a left turn on Broadway, and a right turn on Columbus. We passed through North Beach and from the bus we looked up Lombard to see the "crookedest street in the world." From Columbus Street we made our way to Pier 39 where the bus driver dropped us off for one hour. He picked us up at 3:00 PM and took us back across the Oakland/San Francisco Bay Bridge to the Marriott Hotel by 4:00 PM. We had a great time. Everyone was thrilled at the sites and there was such a beautiful spirit of family love.

We had a wonderful driver Blake who drove our group from LARPD to Oracle Park and back. He knew the…read moreway perfectly and drove the bus expertly! Made it so much more relaxing! The bus was clean and comfy. Nice air flow and no bad odors! I would go again and hope to have Blake as a driver again! Thank you!

The center offers a wide variety of services, and the staff are highly knowledgeable. They work…read morewell together, take the time to research, and genuinely care for their customers. On numerous occasions, I have seen them go above and beyond what is normally expected by taking extra steps to serve and support their clients. They are also kind, courteous, and very pleasant to work with. I highly recommend this place. H. Noralahi, MD

The fee is based on where the passengers are seated; not per passenger. So those seated in the…read moreforward area pay more than those towards the end of the bus.

Phoenix Transportation is the best company I've worked with…read more Each driver has done an excellent job in taking care of our Road Scholar participants and getting us to our destination safely and on time. As a group leader, I especially appreciate how Mike takes care of our groups. He's professional, courteous, and an excellent driver. Mike is a pleasure to work with and represents Phoenix well; I'm always happy when I discover it's Mike that will be with us for our week long programs. Thank you, Mike!

WORST experience ever. delayed our flight so much that we missed our connection. in rebooking, they…read moreput us on a flight the next night which was connecting instead of direct and couldn't even seat us together. they also didn't pay for our hotel, any meals, or any transportation. never experienced anything like this from other airlines.

We used them for our company offsite. Excellent service, would absolutely work with them again!read more

We used Superior Limousine to and from SF to our cruise. I'm an anxious passenger and I immediately…read morefelt calm with Hasan's driving. They are very responsive to phone calls also. Very clean vehicle and on time both ways. If I could give 10 stars I would! I will use their services in the future, they made our trip so much easier!

Wonderful Experience with A Taste of SF Tours - Highly Recommend!…read more We recently went on a Muir Woods tour with A Taste of SF Tours, and it was a fantastic experience from start to finish. Our guide, Peter, was excellent--professional, friendly, and very knowledgeable. He even texted us the night before to confirm the pickup time and location, which we really appreciated. Peter arrived right on time and emphasized his goal to start early in order to avoid traffic, secure good parking at Muir Woods, and get ahead of the crowds. Sure enough, his planning paid off--we bypassed a traffic slowdown near Mt. Tam, parked conveniently close to the entrance, and entered the park well ahead of the busier groups. This gave us a more peaceful experience and allowed us to take stunning photos without too many people in the background. By the time we were finishing the loop, crowds were just starting to arrive--perfect timing! We had plenty of time to soak in the natural beauty, enjoy the crisp morning air, and take in the quiet serenity of Muir Woods before it got busy. After our walk, Peter took us to Sausalito, where we had the option to either return with him to San Francisco or take the ferry back to Pier 39 or the Ferry Building. We chose the ferry so we could explore Sausalito more leisurely, enjoy a delicious lunch by the bay, and do a bit of shopping. It was a perfect way to end the day. Even though Peter has only been leading tours in SF for six months, he impressed us with how much he knew about San Francisco, Marin, Sausalito, and Muir Woods--he never ran out of interesting facts and stories. He's also a great driver, which helped ease my nerves on the winding road up to Muir Woods. (He mentioned he used to be a Grand Canyon tour guide, so he's clearly experienced with mountain roads!) As a side note, I've lived in San Francisco for 20 years, and this was my first time visiting Muir Woods on a tour. I had avoided driving there myself because of the twisty roads, but taking this tour was the best decision. It was stress-free, enjoyable, and gave me a whole new appreciation for this beautiful spot just outside the city. Highly recommend this tour to both visitors and locals looking for a relaxed, informative, and well-organized way to experience Muir Woods!

We had a great experience here yesterday. I booked the Muir Woods and Sausalito Tour weeks ago on…read moreGroupon and finally found the right opportunity for us to go. One thing I appreciated was how professional they were. When I reached out via email to get added to a tour they responded pretty quickly. Then, once the date and time we're confirmed they sent me a confirmation. Our tour guide (Peter) texted us the day before to confirm the time he would pick us up by the Zeppelin hotel. We parked in a garage right next door to it and it was $18 since we entered by 730. He showed up early and we went off to the next pick up spot. The shuttle was full but comfortable. We got to see some great sites. It was nice to check out the Golden Gate Bridge from a different angle. The Muir Woods were beautiful!!! Thanks to Peter, we got there early before all of the crowds that were coming in as we were leaving. Sausalito was a nice area. We had a really nice time on this tour and would do a tour with this company again.