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    Echelon Design & Co.

    5.0 (2 reviews)
    Closed 8:00 am - 5:00 pm

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    Services - Echelon Design & Co.

    Home staging

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    Staged to Sell Design

    Staged to Sell Design

    4.6
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    I hired Staged to Sell Design Services (owned by Lou) to stage my rental property in Cave Creek, AZ…read morein July 2025. I feel compelled to share my experience to help other property owners make informed decisions: Pros: -Quick initial response to concerns -Willing to remove furniture promptly when issues were raised Cons: -Poor quality of furnished items delivered -Furniture showed significant wear and damage -Items were noticeably dirty and poorly maintained -Unprofessional handling of refund situation -Poor follow-through on promises I paid $3,654.02 for staging services, but the quality of furniture delivered was severely substandard. My realtor documented approximately 40 photos showing multiple issues including: -Deep scratches and chips on furniture -Worn finishes -Stained upholstery and rugs -Excessive dust (furniture was so dirty you could write in the dust) -Generally dated and worn items When these issues were brought to the owner's attention, the same day as delivery, he initially offered a 50% refund and immediate destaging. However, despite multiple follow-up communications and providing my refund details, I have yet to receive any refund as promised. The owner cited a non-refundable clause in the contract, but this shouldn't apply when the service quality falls significantly below professional standards. While I understand staging companies have high overhead costs, delivering poor-quality, damaged, and dirty furniture is unacceptable for a professional staging service. What's more disappointing is the failure to honor the promised partial refund. I would strongly recommend thoroughly inspecting any furniture before signing off on services from this company and getting any promises in writing. I attempted to resolve this matter privately multiple times before posting this review. Unfortunately, the lack of follow-through on promised resolution left me with no choice but to share my experience to help others make informed decisions.

    I requested furniture to purchase rather than a traditional stage, and it worked out great. I got…read morequality furniture for my newly-purchased home for a very reasonable price. I love my couch and the many accessories scattered throughout the house provide great continuity. I also had 4 beds purchased and fully prepared for me.

    Staging Arizona

    Staging Arizona

    5.0
    (5 reviews)

    Had a WONDERFUL experience with Michelle and Staging Arizona. After having my home on the market…read morefor a few months, and not getting much interest I decided to try staging the home and seeing what the result would be. My realty team set me up with a few quotes, and when I asked who they recommend I go with, they immediately said Staging Arizona. And I am so glad they did! Michelle is amazing, she came to the house to do a walk through, she gave recommendations not only for staging the home but what repairs/issues should get some attention from a buyers perspective. She also did an amazing job with the property, the home looked stunning and I got a lot of positive feedback from people who viewed the house as well, commenting on how nicely the staged property looked. Fast forward a month, and my house is sold! Thank you again Michelle!!

    What a fantastic experience! I firmly believe in the value of home staging and my experience with…read moreMichelle and her team reinforced it. We renovated a house we had owned for many years to prepare it for a sale. I called Michelle based upon her Yelp reviews and the samples of her work featured on her website. She met me at the house and we discussed budget and reviewed samples of previous jobs that were similar to what she had in mind for us. The results were beautiful. The house went on the market and we had a full price offer within two hours of it going live, with backup offers within 24 hours. It was showed 27 times in two days, all due to the images posted online with the listing. I highly recommend this company.

    Mackenzie Collier Interiors

    Mackenzie Collier Interiors

    4.4
    (10 reviews)

    I don't agree with what the team said here. They only added in the pieces they forgot after I…read morereminded them multiple times. And they said they do not have a limit on the number of revisions but I have an email from them stating they usually only allow 3 revisions. They tried to fix this by allowing one more revision but if I had known that they had any kind of limit then I never would have booked with them. They also state in their response that I (the client) am responsible for making sure the items they suggest are quality before I order but then what's the point of hiring a designer? They are already supposed to do that kind of background work.

    I became aware of Mackenzie Collier Interiors when a friend of mine used Scheme to decorate her…read morehome. I loved that they truly captured her family's unique style and the house felt comfortable and true to them. Fast forward a few months, my husband and I just purchased a new home and were trying to blend our households. My furniture from my Bay Area condo looked like doll furniture in our space and I knew this was too big of a project for us to do on our own, we needed help. Cue Mackenzie and team! The process was incredibly easy: we met with the team, described our project and they went to town. They really took the time to understand my husband and I, our style and how to make our space both family (and cat) friendly. We had our sneak peek presentation and we were so excited what they came up with, it felt so US and fit our space. We couldn't wait to see how it all came together. When we had our final presentation we were blown away! The pieces that the team selected were amazing and would have taken us forever to find on our own. We got to see everything visually, were provided with a layout so we knew how to arrange everything, and got a shopping list. The team was available for questions and helped us out with substitutions if we needed to make them. We get compliments on our place ALL the time, its so different from what a lot of our neighbors/friends have in their homes because its so personal. I could not be happier with our experience using Scheme and the Mackenzie Collier Interiors team. I could not love our space any more, its simply beautiful and so us.

    Echelon Design & Co. - interiordesign - Updated August 2026

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