We had to clear out a house for sale and get rid of a ton of junk in the process. Junk platoon…read morecame on very short notice and removed everything I originally asked them to move and more. What started out to be a quarter truckload ended up to be a full truckload. The staff were very professional and courteous. Even though I kept adding stuff for them to take, they smiled and obliged. They were quick, efficient and clean. Their prices seemed to be right in the ballpark compared to other similar companies... maybe slightly cheaper. I would definitely use them again.

The guys from Junk Platoon just moved a very large sofa through my tiny kitchen and out of my small…read moreapartment door. This involved taking the door off of the hinges and maneuvering through impossible angles. They weren't anticipating these obstacles when they accepted the job. Not only did they complete the task successfully for a reasonable fee, they never once complained about the difficulty or extra time involved, nor did they ask for more money. They were very professional and courteous throughout the entire job and I appreciated that they called twice in advance before arriving--once to let me know they were on their way and a second time to give me a new ETA based on the fact that they were stuck in heavy traffic. They more than deserved the extra $50 I offered them for their effort, and I would absolutely recommend them to anyone who needs to have furniture or other junk removed.

Wow, what an ordeal it has been with our most recent water damage that started in our bathroom and…read moretrickled down into my laundry room. We were introduced to Clean USA to help with this watery mess. Between plumbers and this team of professionals, they were very attentive to detail. Clean USA has been on top of the chaos. The level of hard work and detail is awesome. Not only did they thoroughly inspect the water damage, they documented all of the steps from their work. They have been working at our house for a few weeks and are very knowledgeable on water damage and mold issues. Chris was our first contact and he was very receptive to our needs, attentive, a great communicator and a true professional. As the work continued on, Jim the manager and his crew were on top of this mess. Great communicators, very diligent in getting the work completed each day and easy to talk to. Jim and the crew: Tyler, Jake, Mark, Omar, and Alisha were on the ball. They worked well as a team, were professional and great people all around!! We are so thankful that these folks from Clean USA were here to help us. My dog even loved seeing all of the workers on multiple days. As we are working through this ordeal, the group at Clean USA were dedicated to their work, friendly, and never left a mess behind. Top notch people from a top notch company. We are very pleased with how responsive and dedicated all of the workers were day after day. Thank you!!

This is our second time using Clean USA for cleaning our carpets and furniture, and we will…read morecontinue to use them. What a wonderful team! From our phone contact, Justin E., who fielded our call and then called to let us know there was a cancellation the next day do could get us done even sooner; to Justin S. and Jose who expertly treated all our problem areas and then thoroughly cleaned our carpets and furniture. They made sure we were 100% satisfied before leaving. Thank you. We will be definitely calling you again!

I had mold in my bathroom which started off with mildew. I didn't think it was a huge problem…read more Until it started forming visible black mold. It got worse and worse every week. So I had to do something about it. I called a few mold companies around to shop prices. There was a company that charges $600 for the estimate alone!! I said no way and hung up. And serve pro even came in. So unprofessional and clueless! They just want to take your money!! So I went with Smart Mold who charged $0 for the estimate. And the sales guy came in a professional manner. Talked to me about WHERE the problem was coming from. Unlike other guys, who try to put a bandaid over the issue, Smart Mold assessed the situation and planned out how to get rid of the mold effectively. Of course I hired them and the next day they came in and fixed the mold problem in my bathroom. Very easy company to work with, they communicated with me well and gave me a lot of useful information. The mold is gone and no more black stain on my wall. I definitely recommend smart mold to my friends and family.

For the same 3 rooms completed by Stanley Steamer the cost was around 150.00 dollars. After…read morecoming in and measuring the same area they asked for 650.00 dollars. Rediculious

I completed a job with this company where I was told initially it would be 70 dollars than when the…read moredrives arrived they said in order to remove the stain( my dog diarrhea) it would be 120. I decided it was fine because I had friends coming in town and wanted the job be done quickly. I asked them if the rug would look more fluffy they describe no but the stain would come out. When my rug arrived today on 01/15/2025 it was matted in the center and the stain was still there. I was initially told I would get 28 dollars off and then I spoke with the manager who told me that I told the drivers my rug was matted already before which it was not. I provide a before photo of the center of my rug to show proof. I asked the drivers specifcally would it look more fluffy. My rug was never matted with a huge knot in the center. The company has decided to give me 120 dollar refund via check only instead of just sending it back to my amex card on file. I now have to pay for another rug which is 400 dollars. I wish I never cleaned the rug with the company because now I need to spend 400 dollars and they refuse to given me any money toward another rug after ruining my rug and not even cleaning the stain. The manager notified me he been running this business for 20 years and he not going go back and forth me because I told the drivers it was matted which is was not. The drivers specifically told me the rug look super clean when I explained it didn't. My rug use to be light grey now it almost brown. The driver also spent half the time asking me how I can live in apartment with such big windows rather than trying to understand they ruined my rug. I'm putting the review on google, yelp and BBB complaint. If I do not receive my check by the end of day January 22nd I will be contacting American Express to dispute the transaction as well. My boyfriend came over who seen this rug multiple times before they toke it for the "cleaning" was shocked on how disgusting the rug looked now. Update 10 minutes after review was posted: I spoke with the manager at 1:58pm after he reviewed my review. He stated if I don't remove my review he will not send me a check anymore. I said to him that I put up the review because other should know and I still have to pay for 400 dollar new rug. He explained he could give me 150 and I explained the rug is 400 dollars and 200 would be more sufficient. He notified me I was black mailing him. I explained to him that he black mailing me by trying to force me to remove a review to get a refund for an item they destroyed. He explained he not doing anything for me and that im a lil entitled something then he hung up the phone. I will be contacting American Express given manager has now clarified I will not get a refund because I refuse to remove this review. Response to company comment below. The owner stated I tried to blackmail them. I asked them to provide me my refund and if they offer additional compensation for ruining a 400 dollar rug. They said they can offer me 200 dollars and I would have to sign a legal document to never post a negative review about them and remove this review. I do not feel comfortable signing any legal documents and will be proceeding with going to American Express to have my money refund. I have documentation through text messages AS PROOF of this incase they try re comment that I tried to blackmail them which isn't true. I have attached them. The individuals that work for this company is extremely scary and they try to intimidate you as well as talk down to you. At this point, Idc for the 200 dollars they're paying for me to take down this review I want other people to be warned about this company.

Prompt call back, easy to work with for cushion cleaning. The results were fantastic! Very…read morereasonable! A trusted name over decades for carpet and furniture cleaning in DeKalb County!

I have an area rug that had gotten extremely dirty during a home renovation project. I spent hours…read moretrying to get it clean with several different types of steam cleaners. The dirt would resurface each time it dried. I rolled it up and put in the basement. Over a year later I heard about Quinlan's and a machine they have that cleans area rugs. I took it in and they got it looking like brand new. Highly recommended!!!

We expected to have our ductwork cleaned but they did far more including cleaning the dryer vent…read morethat was a potential fire hazard! Finally they also did a great job cleaning our carpet! All for a very reasonable price! We will call them back anytime!

I was having trouble with my dryer not drying our clothes. We already replaced the coils…read moreand lighter, but no luck. In all the many years I lived here I never had the vent thoroughly cleaned by a professional, so thought I'd call A&D Proclean and see if they could help. Mike from A&D came out the day I called and even accommodated the time I needed due to my work schedule. He explained everything to me as he was checking things over. He was very thorough, professional and polite. To say the least he cleaned out the vents, checked connections and taped everything up so that it was sealed well. Everything is working and I feel much safer knowing that all the lint that was clogged in the vents has been removed. I will be calling A&D Proclean yearly to prevent any future issues. Thank you Mike! Deana C.

I needed work done in my basement bathroom and they ER Bros were so quick to respond to my email…read more My bathroom tub was backed up and my wet bar sink was backed up as well. They came out and checked it out . They were professional and explained everything to me well and provided suggestions to me. I Must say, they did a great job! I will recommend them to family and friends.

Bono Clean cleaned the carpets in my office and made them look like new! We are electricians and…read moresometimes in heavy mud or dirty warehouses and Tony did a wonderful job of cleaning them.

They're the best. Honest, trustworthy and caring. They go the extra mile to make sure your…read morecarpets look brand new when they are done. Even though we moved further away Bono Clean still cleans my carpets and furniture. I highly recommend them to everyone, satisfaction guaranteed. Glad to see you on yelp