Donald did an amazing job with cleaning my carpets. I was very concerned if he was going to be able…read moreto get some paint spots out of the carpet but he got them out with no problem. This is my second time using this company and I'm very pleased with them!

Wow! Had a frozen pipe and my lower level got water. Called at 2:20 pm and Scott was at my house at…read more3:15 pm, even though I found out later he was working on a large bid that was due the next day, he still made time to come and help. Scott then called two of his workers and they were able to clean everything up and left my home around 5:30 pm. I believe that Scott them had to go back to the office to finish up that bid, but he took the time to make sure we were happy. Great family business, and they really do care!

Cindy's cleaning service was the best deep clean I've ever received. They worked quickly and…read moreefficiently. They were extremely friendly and kind. I would highly recommend their services.

Absolutely would recommend. The services was affordable and the company was really responsive. They…read moreworked with my schedule and did an amazing job. I did a one time service but think I'll need to use them on a regular basis now. I cannot thank them enough. If I could give 10 stars I certainly would!

Carina and the entire Zehcnas Cleaning Solutions team were FANTASTIC and we were incredibly happy…read morewith their deep cleaning services!!! Highly recommended for a great job at a reasonable price!!! Amazing!

We originally hired Carina and her team for a deep clean and they did a fantastic job! Carina was…read morewonderful regarding scheduling and fully communicating items included in the clean, extra, or areas they wouldn't clean (primarily very high items like an entry chandelier, which I wish they could solve for but appreciated being made fully aware of this before scheduling). She and her team worked hard and were incredibly thorough. They were friendly and respectful. We were so happy with the deep clean and service that we had her come back for other cleanings.

I am sharing my experience with the construction team for this Servpro franchise to help others…read moremake informed decisions. This review reflects my personal interactions and concerns and is not directed at Servpro Corporate or other franchise locations. After a water-damage incident, this franchise handled both mitigation and the beginning of a rebuild of my only bathroom. Mitigation took about three weeks. Although it initially appeared satisfactory, I have since been informed by my insurance provider and other professionals that moisture may have been left in the crawlspace, which has contributed to buckling in my hardwood floors. The floors are now raised and uneven, and this has caused structural issues in our hallway--including doors that no longer open and close properly following mitigation and the new subfloor installation. For the rebuild, my insurance approved the estimate on October 1st, and the franchise accepted an 80% deposit on October 7th. In writing, I was told that work would begin within one week of payment and that the bathroom would be completed in approximately 4-5 days. I have emails and messages documenting this timeline. Because this is my only bathroom, this commitment was essential. Despite these assurances, the project did not start on schedule, and the delays that followed were significant. Work that appears to require a permit under my city's regulations was performed without one. When I first asked about the permit, I was told it wasn't needed; after confirming with the city that a permit was required, I repeatedly requested that the franchise submit the application. Although they stated several times--verbally and in writing--that they would file it, the city confirmed on every check-in that no permit application had ever been submitted. After I requested permit and insurance information, the team stopped returning to complete the work. This occurred around week 7 of us living in a hotel due to delays and halted work. At this point, I have been without a functioning bathroom for more than 10 weeks and was displaced from our home for a total of 8 weeks. The bathroom remains incomplete, with only a toilet installed. I also have photos and message threads showing that the toilet I ordered through them was replaced with a completely different model than the one we discussed. I also included emails documenting the timeline they provided, which we now know they did not meet. It is almost December, and we still do not have a completed bathroom. I raised these concerns with the project superintendent and then escalated them to his supervisor, who asked for additional time to resolve the situation and "make it right." More than three weeks passed with no action, and the permit issue remained unaddressed. They sent an email saying they would file the permit and copied us on it, but the city confirmed that no application was ever submitted during that time. Daniel Baier has repeatedly been difficult to work with during this frustrating process. He has repeatedly made false promises that he won't deliver. We filed a complaint to his boss George Foster- who pleaded with us to let them "make it right". That was over 3 weeks ago and again, no progress has been made. They still have not filed for a permit in my city after multiple request and email reminders. We have no bathroom in our home after 3 months of working with this Servpro. I have called the city every day to check the status of the permit, which I am told there is no permit pending. Dan continues to tell us that he will do it right away when I remind him. 3 weeks later and multiple emails in between about it, still nothing. Newest update: They eventually agreed to terminate our contract after repeated requests to do so, demands for reimbursement, demands to address the floor damage, and after we filed corporate-level complaints. We did not reach a resolution on our concerns. Our contract ended around week 10 of the project. After 10 weeks, we still do not have a fully functioning bathroom. Had we known they would fail to perform within the timeline they provided, we would have hired another contractor for the rebuild from the beginning. As of November 27th, still no refund on any of our deposit.

When I first called, I spoke to a woman who assured me "100% guarantee" that there would be no…read moreglass and that the pool would be safe for the party with the kids.  Andres came out and reviewed the job.   He informed me that for $600 he would shop vac, power wash, and sweep the glass.   He ensured me that all the glass would be gone.   He told me he had to go back to the office to write up a contract. After I signed the contract, they sent out two young men with a new plan.   Now since I had paid, they had decided not to power wash and instead just to vacuum and sweep.   After the young completed they informed me that they were about to leave.   I picked up a piece of glass and showed it to them.   He said he'll call the office.   He called the office and then they changed the plan again and decided to power wash.   The young man informed us that he had never actually dealt with a situation like this. Upon completion there was still glass and dirt.   Here I am days later trying to do the job myself.   I now have cuts all over my hands and am spending hours trying to fix this myself. If they couldn't do the job they should have just told me.   They shouldn't have "guaranteed" that they could handle this.    Having failed miserably they should, in the least, give us a refund.     No supervisor was sent.   No one experienced to handle this situation was sent.   No one followed up to ensure the work was done correctly...and it wasn't. WE are disappointed and feel taken advantage of.   The party is Saturday and I'm still trying to fix the situation.

AWFULLY cleaned should be the name. I requested cleaning for moving in to our recently purchased…read morehome that was left pretty dirty. I chose the move out clean, which entailed all things that needed to be done like dusting, cleaning appliances, getting rid of cob webs etc. Well, to say the least they sucked at doing what they said they would do. I took pictures of the house after they "cleaned". BIGGEST SCAM EVER. They did say they would come back, which one cleaner did. Yet the house was still not done to the level of clean they advertised. Vents, light fixtures, dishwasher, window sills, etc. were still left dirty. Peep the pictures to see just SOME of their cleaning. I borderline wanted to report it to my bank account as fraud. DO NOT USE THIS COMPANY. EDITED: Owner states that these are from the before. I will post the time stamps to show these photos are 1000% from after. Secondly, painters were not there until the next day, when your cleaner came back. I was not present for the final walk through, my husband was, he was unaware of the secondary clean so he would not know what he was looking at. There was thick dust on most of the registers and light fixtures even after she came back, like seriously, there was hair still left in the showers. I can see you want to justify your companies shotty work, buts let's fact check instead of gas lighting. Painters came on Tuesday the first time, my appointment was Monday. The secondary clean was at the same time my painters arrived. Your cleaners failed to clean, point blank. AND if that is how they "clean their best and adhere their 40 pt checklist" I am deeply concerned for your quality and future clients. I did reach out that I was not satisfied and this is where you sent someone to come back, again, the work was the worst I have ever seen for what I would expect. The list could go on and on. Please feel free to reach out.

We hired them for a move-in move out clean. We had great communication beforehand and felt they…read morewere extremely accommodating. The cleaner showed up on time when they said they were going to and stayed and did a very thorough job. They were extremely polite and courteous, and we really felt like they did a great job. I would not hesitate to use them again.

Dirty grout lines and rug residue on ceramic tiles are gone thanks to a thorough cleaning process…read more I will definitely be using this service again.

Brian Olson and the Team at SR are simply the best at what they do, no one else compares in my…read moreexperiences through several years in multiple states. The peace of mind, honesty, quality work they do for us and our patients' home needs is truly unparalleled and we thank you for always being there.

My company has been using Personal Touch Janitorial for over 15 years. These guys come out every…read moreWednesday with a positive attitude. They are reasonably priced, efficient, and thorough. They are by far the best janitorial company we have ever used. We will continue our service with them.

I recently hired Jazmin's Cleaning after being referred by my contractor. I was able to schedule on…read morevery short notice, and they came out the next day, which I appreciated. The cleaning itself was generally in line with other services we've used. I did need to ask for one bathroom counter to be re-cleaned, as it appeared to have been missed, but Jazmin was responsive and took care of it without any issue. The main surprise was the cost. The rate ended up being significantly higher than what we typically pay for similar services. Given the short-notice nature of the job, that may have been a factor, but at that price point it would be difficult for us to use the service on a regular basis throughout the year. For the rate charged, I would have expected more of a deep-clean level of detail, whereas this felt closer to a light or standard clean. Overall, the experience was fine and professional, but the pricing was higher than expected relative to the scope of work.

They left my home looking spotless and really clean I love their attention to detail…read more They go above and beyond doing extra stuff just to make their clients happy Highly recomendable and theirs prices are affordable. Thanks for the cleaning see again in two weeks.