Absolutely incredible! We were surrounded by whale sharks on all sides. The shuttle service was…read moreexceptional, and the guides and boat were very very professional. I would highly recommend this to anyone.

This review is for the complete experience not just the Whale Shark trip. The captain Luis was a…read moregreat host along with his first mate. They did a great job trying to find the Whale sharks, we got skunked. I knew the possibility was low this time of year but gave it a shot. No let's get to the logistics of the trip. First we were supposed to be picked up in Plays del Carmen at 7:30 7:45. Had to get up at 6:00 (again I knew all of this) they showed up around 8:20 and the driver drove 120-130 KPH. Sketchy, the van Is at least 10 years old packed with 10 people and he was weaving in and out u ok Durazo e so much. It just was very unsafe. The next issue is the trip is $200 per person (again no issue) when the final charges were done it was $246 per person plus the $10 charge for the eco fee. All of this would not have mattered probably if we had seen a whale shark. I would not suggest this for families it is very rough open ocean. If you get motion sickness at all make sure you take medication 2 of the 10 got sick. Overall I would not suggest doing this excursion unless you are actually staying in the Can Cun area and after June 1.

Great company to go and swim with whale sharks. Keep in mind these are only here in season…read more (Starting around June 1st - September 15th) The downside to coming to Mexico to swim with the Whale Sharks is you have to wear those ridiculous life vests, but in Isla Mujeres it's almost a guaranteed sighting. Due to government regulations no free diving . The life vest makes it seem like more of a tourist trap than pelagic adventures in other countries. Still a great experience to be in the water with such magical creatures.

What a great experience! My family and I couldn't be more pleased with the whale shark expedience…read morethat was provided. The boat ride to get to the sharks can be long (approx. 1 - 1.5 hours) but worth it. Our guide Felipe explained what we can do and what we cant do once we get to the whale sharks. Once a whale shark was spotted, the captain dropped us in the water, perfectly positioned to see the whale shark. Once we returned, we stopped at Playa Norte (some the prettiest water I have ever seen in my life) and they made some fresh ceviche for everyone on board. What a great day and I would recommend their services to anyone.

Up early again for our 2nd excursion organised by Kay Tours Mexico, this time was to Isla Mujeres,…read morevia a luxurious catamaran with a snorkelling tour in the world's 2nd largest reef, beaten only by the great barrier reef. Never seen so much colour under the sea before, felt so privileged especially when an inquisitive turtle swam up to have a nosy at us. On Isla Mujeres, instead of staying in the north of the island (where we docked), John was excited to rent a golf cart and so we toured the less touristic, south part the island. The north also had it's own charm, street vendors, Playa Norte (rated in the top 10 of the world's best beaches) plus it was also home to a phenomenal dulce de leche icecream, so much so I had 2 of them in about half hour

I would highly recommend Kay tours. It was easy to book, and change the booking when more of our…read morefamily decided they wanted to come. We took the tulum/cenote tour and it was great! David was our tour guide, and on the ride to tulum gave us a lot of history about the mayas. At tulum, he took us around and told us about each site. The cenote was awesome. Again, David had tons of information about the ecobiology of cenotes, led us around, helped my son when he got scared, etc. highly recommend! Great tour and easy company to work with.

This was one of the best experiences of our lives. We left a little late, so we ended up getting…read moreback late. There was some confusion, however the lady in charge took very good care of us when we made it back. The boat ride was about 2 hours out to find the whales. Our kiddos got sick, but the crew on the boat helped out as much as possible. The other tourist on board with us were also very kind and understanding. The divers stayed with us and guided us while we were in the ocean. They made sure everyone was able to see and experience the whales up close. Whale sharks are not to be confused with sharks FYI! After we swam with the whales the captain took us to explore some reefs, then to isla mujares, which was my favorite place to visit. They made fresh ceviche while we swam off the shores. If you are in cancun while the whale sharks are in season then I highly recommend you take the opportunity.

My first five star review ever! Incredible experience!! Yes a long boat ride to and from the…read moresharks but this was not a touristy thing like dolphin swims end up being. You just snorkel and swim and just watch the sharks. We saw multiple sharks and watched them eat and even smaller fish feeding off them. All seven people in our party loved the experience. Just wonderful. Yes it costs a little more than other excursions but well worth it. We got three turns swimming with the sharks. Also water, soda, a light breakfast and light snack at the end. We also did some snorkeling at end of tour.

** Unforgettable Private Tour - Adrian Is the Best!**…read more My wife and I booked the private tour to Chichen Itza and Ek Balam, and it was the highlight of our trip. Our guide, Adrian, was outstanding: knowledgeable, passionate, and clearly proud to share the real history and culture of the Maya people. He brought both sites to life in a way no guidebook could, and we never felt rushed. Climbing Ek Balam and standing in front of El Castillo with someone who truly knows the story behind every stone was incredible. We were so impressed that we booked a second tour with him the very next day to see the Tulum ruins before our afternoon flight. He planned it perfectly, so we got a full experience and still made it to the airport with no stress. Professional, personable, flexible, and genuinely kind. It was worth every penny. Whenever we're back in Mexico, we'll book with Adrian and Living Dreams Mexico again and again. Highly recommend! -- Kevin & Sureni

We booked LeZebra hotel. We got Alondra and a driver the first day trip. The second day trip was…read morejust Alondra. She is an Ahh-mazing tour guide and person. She took photos for us and send a link so we didn't have to worry about getting our phones wet. She took us to local food and private cenote places that were incredible and we never would have found on our own. She is incredibly kind. Speaks fluent English and Spanish. She assisted with us shopping and other things we needed besides the tour. I would love to use her the next time we come back again.

A great spot with GREAT people! Check out this tour if you are coming out here! You want to make…read moresure you have guides and a tour company that knows what their doing! Thanks for being fun and safe!!

Best tour ever!! Riviera Adventours is the only tour company my family and I use when coming to…read moreMexico. From the beginning of the tour to the end of the tour it was amazing, the tour was very organized, safe, and incredibly fun. The snorkeling tour and zip line tour were the highlights of my family's trip!

We are in Playa area once or twice a year and always use Local Tours for our airport transportation…read moreand tours. Santiago is a great guy and I would much rather support a small business owner over the big tour companies. They always deliver great service to and from the airport and his tours are top notch. Best part is they have the best prices around.

From the owner: Best private tours for ruins and snorkeling , transportation services any place in Cancun or…read moreRiviera Maya resorts . Always guarantee the best price and services .

Transportation wouldn't put on AC, was 100 degrees in van the whole ride. Very commercialized, if…read moreyou going to see a natural setting this really isn't the place. You had to sit and wait for your group to be called for over an hour. Once you were called you had to pay for a locker to put your stuff. Wouldn't let you bring phones but charged $150 for the pics. The encounter itself was fun but only lasts about 30 min. Not sure where the paddle boarding and then free activities were as they didn't tell us and we weren't offered but after waiting so long to actually see the dolphins we didn't have time anyways. Went to the restaurant were the food was pretty good. I would recommend a dolphin tour with a beach or activities while waiting instead of 100s of people packed in a small area.

The experience was decent . Sad to see all those scratches on the dolphins , the looked happy tho…read moreso I'm not sure. 1 thing FORSURE . DONT*** tell them you can't swim because clearly they have a "I can't change my mind" policy and won't even let you in the water. We paid $150 per person for her to basically look at the dolphins. The man was rude , they pictures were very low quality . $50 for 1 photo, they must be smoking crack. Nahh don't do it

**A Day of Sun and Discovery: Chichen Itza Adventure, local lunch buffet, and cenote visit**…read more I recently had the opportunity to visit the ancient Mayan ruins of Chichen Itza, and I must say, it was an unforgettable experience! Despite the scorching heat, our group had an absolute blast exploring this incredible site. **The Weather: A Sizzling Challenge** Let's get the obvious out of the way - it was HOT. Like, "I-can't-even-wear-my-sunglasses-because-their-frames-are-melting" hot. The sun beats down relentlessly, making every step feel like a marathon. But, as they say, "no pain, no gain" - and we were determined to make the most of our day. **The Ruins: A Treasure Trove of History** As we ventured deeper into the site, our eyes widened in awe at the sheer scale and grandeur of the ancient structures. The Pyramid of Kukulkan (El Castillo) stole the show, its intricate carvings and stairways a testament to the ingenuity of the Mayans. The Temple of Warriors, with its 9 pillars, was another highlight - each one adorned with symbolic carvings that told stories of battles and mythological creatures. **Cenote** We were also lucky enough to visit a local cenote and were thoroughly impressed. Despite the short visit, the experience was refreshing and rejuvenating. (about an hour 1/2 or so) The water was crystal clear and a perfect temperature - a welcome respite from the hot Cancun sun. The calm and peaceful atmosphere made it easy to unwind and relax. If you're looking for a quick and easy way to cool off or experience the natural beauty of Cancun, I highly recommend checking out one of these local cenotes. Don't expect to spend hours exploring, but do expect to leave feeling refreshed and invigorated. **Tips and Takeaways** * Bring sunscreen. Like, a lot of sunscreen. * Bring a canteen filled with Ice and water * Wear comfortable shoes - you'll be doing a lot of walking. * Take breaks in shaded areas or under umbrellas to avoid heat exhaustion. * Don't miss the acoustics demonstration at El Castillo - it's an impressive display! * Be prepared for crowds and long lines during peak season. * Consider booking a guided tour to get a deeper understanding of the site's history and significance. Thank you NOE and team!

Our tour guides, Miguel & Carmona were very helpful and knowledgeable. The deluxe tour package to…read moreChichen Itza and the cenote was well worth it. I was truly impressed with everything they planned for us.