Staff was so kind and inviting. Lady working at the front was so nice. Will be returning!read more

They have beautiful pieces, but whoever the blonde woman is made me feel uncomfortable. She asked…read moreif I knew how much the price of gold was before I made a purchase. Making me feel like I couldn't afford the pieces. Very sad and unfortunate. Not sure if I would ever return.

If M can't fix it, no one can! I brought a watch to their store which was essentially a build kit…read moreI bought from overseas. It looks nice but the links were impossible to remove. I tried myself and actually broke some of my tools. M cut out the bad links and sized the watch for $21. I was prepared to spend way more given what a nightmare this project had themes into. She is highly skilled and deserves credit as the artisan she is!

Very helpful, reasonable and honest. Highly recommend. Trish is accommodating and listens to what…read moreyou want done.

Unimpressed no real jewelry and big mark ups on silver. The associate was not very friendly.read more

Worst customer service. The guy was absolutely rude and lacked any sort of compassion in dealing…read morewith clients. Horror show. Not recommended

I brought my wring here to get resized I also ended up having a stone fall out and they fixed it so…read morequickly!

Highly recommend this business for everybody. I went in a few times the last time I came was to get…read morea tennis bracelet fixed and she fixed it within the same day. I was very surprised I needed it for my girlfriend's birthday and got it with time to spare she was also nice enough to give wrapped the tennis bracelet free of charge I had to tip just cause, but they're so nice there and go above and beyond. Definitely check them out !

Gloriaann was very kind, helpful and wonderful to work with! We stopped in the shop less than an…read morehour before they closed just to see if we could get a price for our stone to be set in a custom mount we got online. They offered to set the stone for a great price and had it done in less than 30 minutes before they closed for the day. Absolutely wonderful people, and superb professional work. I would recommend Diamond Jewelers to everyone!

Diamond is always my go to for any type of jewelry repair. They are honest, fair and…read moreknowledgeable. And they have beauty pieces in their store too.

My son went to Jareds to purchase a titanium Bulova watch ($900). He showed the saleswoman C the…read morewatch he wanted on his phone and she took watch code; she explained that they didn't have the one he wanted in stock but could order it. He only had cash and she explained it needed to be put into a gift card so that purchase could be made on website. The transaction was done and she said it would be here by Feb 19th and he could pick it up at the store then. (which was half hour from his house). As we walked to the car, he checked the order and realized she ordered the wrong watch AND put the order in his middle name. Saleswoman C could have shown him the watch before purchase was made to make sure it was the correct one and put the order in this correct name. Went back in and she cancelled the order but told him she couldn't give him back his money since it was on a gift card that he needed to call customer service. We sat in our car in the parking lot for 45 minutes, attempting to get a refund check, while finally being told that we needed to go to the store to have the saleswoman contact customer service so they could verify the information. Went back in the store and was finally noticed, (considering it was the third time we were in there) Explained the situation to saleswoman C and she immediately got the manager. No apologies or follow thru, put her coat on and left. The manager was very sorry (and very nice), connected with customer service and within 10 minutes the cash was back in our hands. This morning, my son received an email from customer service telling him he didn't need to go to the store but needed to get in touch with "Michael" whose order it was, so they could talk with him before giving a refund check. Just a mess, and very disappointed in the saleswoman and Jareds customer service. My son went to another reputable website, purchased the watch and it will be overnighted to his home within 2 days. You just lost our business.

I will NEVER step in this store again. I walked in to pick up my item from someone I've never seen…read morebefore that told me she helped me before. So I gave them my name and she had to ask for the spelling - I have a really easy name - told them the story and told them I didn't want it and keep it. The woman explained they couldn't and suggested first I donate it to goodwill. Goodwill. So I asked her if there were diamonds in it. They are not huge and were not talking Rolex but it has diamonds in it. She said not in that "type", snotty, of watch. Then suggested again Goodwill or a family member... as I tucked my watch away she didn't even stick around to say goodbye but said it as she was walking off. Sadly, when she walked off to find it originally, she couldn't find it and a very bright long brown haired polite person who just completed a sale with a young man who is going to give his gift to his loved one right away, answered her. I was looking at a necklace I have been admiring for quite some time and that jeweler noticed I was looking at something. But, I was not offered to look at anything else or another watch by the woman helping me. I was just treated like a peasant. So, sorry you didn't get my $4,000.00 sale. I'm going to shop somewhere where my cash is respected - in hand or not!

Awesome hidden gem right on 25a. This is our go to for repairs, batter changes and, of course, to…read morebuy jewelry. They have a great selection of charms, cameo, chanins, all at fair prices. Staff is friendly and helpful. Repairs have always been spot on. I had a problem with a clasp on a watch and Anthony took the time to make sure it was working perfectly before I left

I bought an engagement ring here that I ended up not giving to my then-girlfriend, and when I went…read moreto the store some weeks later to ask whether they would like to buy it back, the owner said no, that it had been "downgraded" and was of no use to them. I didn't know that a diamond ring can lose all its value so quickly, but even more unexpected was that the owner conveyed his disinterest to me from a back room, curtly, and without the courtesy to communicate face-to-face. I won't go there again for any reason because I prefer to do business with kinder and more professional individuals.

I recently went in to get a new watch sized. It was quick , easy and the man who helped me was very…read morenice!

I recently brough a 14K white gold necklace to be repaired at Exotic Jewelry, and when we went to…read more pick it up and brought it home, the diamond pendant no longer fit on the chain which I found strange. So we brough it back and the man made the link larger so it would fit. But something wasn't right. It felt strange and flat and my necklace was not like that. When I took it to another jeweler they said it is not a 14K white gold necklace--it was replaced with a cheap silver chain which was now turning black! I am extremely upset and feel like I was robbed. I would never trust this man.