My friend and I just spent a weekend hiking near Neosho, and we stayed at the Best Western Big…read moreSpring Lodge. What a delightful place! Every single staff member was wonderful, from the folks at the front desk to the breakfast ladies to the housekeepers to the maintenance men. Julio was very helpful when I called ahead of time with questions about our reservation. Special kudos to Dezaray at the front desk, who was on duty all weekend. She is the epitome of hospitality! We felt so welcomed on check-in; she was friendly and efficient and gave us lots of information about local sites and restaurants. My friend and I played board games in the evenings on both nights of our stay, and Dezaray was so accommodating: turning down the volume on the TV so we could hear each other and making sure we had snacks and drinks available. We chatted with her about our adventures each day and gave her feedback about her restaurant recommendations. It was such a good feeling to walk in the front door and see Dezaray at the front desk, welcoming us "home". Thank you! The breakfast every morning (included in the cost of the room) was EXCELLENT! They had lots of different fresh fruit (bananas, apples, oranges and blueberries) as well as dried apricots and other healthy options. The buffet included everything from eggs to breakfast meats to potatoes to yogurt to breads to the marvelous waffle machine. And, of course, milk (including soy milk) and juices and coffee! There was always ample seating (although we were there at opening each day, and it may get busier later in the morning). We appreciated having the water coolers in the breakfast area and gym room to keep our water bottles full. Our room was spacious and well-appointed, with two queen-size beds, a bureau (which also contained the room fridge and microwave and held the TV), nightstand, armchair, desk area with office chair, closet and bathroom. We appreciated the European model of the toilet and shower/tub being separated from the sink/vanity area. Despite the lodge's proximity to the highway, our room was quiet and we both slept well. It was easy to adjust the temperature (which was handy since our window faced east). The housekeeping staff was very accommodating, as we declined full services but asked for fresh towels each day. We were sad that the pool wasn't open yet, but we understand, given the cooler weather. We were also sad that there was no hot tub available, as that would have been very nice after hiking all day. There is a gym room which looks like it's filled with all necessary equipment, but we never used it. The lodge's location is very handy: adjacent to Hwy 60, near drug stores and restaurants, and just a few minutes from downtown Neosho. The area is very safe: well-lit with grassy areas surrounding the property for guests with pets to exercise. We did encounter two maintenance issues during our stay. The first was that the tub stopper would not stay in the "up" position to drain the tub while taking a shower (we used a clothespin to keep it open). The second was a faint odor of mold from the carpet underneath the vanity/sink, where there must have been a prior leak. I brought both of these issues to the attention of the manager as I was checking out, and she promised to address them. My friend said how much she enjoyed staying at the Big Spring Lodge, and I agree! We will definitely return on our next visit to the Neosho area. Thank you for a marvelous stay!

We stayed here from Friday evening until when we left on Sunday morning. We left each day around…read more5:10am, so we were too early for their complimentary breakfast. They actually left out some cereal and milk on Saturday morning which was very nice. The room we stayed in was comfortable and fitted. There were some stains on the floor in various areas on the carpet. On the floor above us there seemed to be a track and field event being held because we heard constant running and jumping for hours on end throughout multiple times. The bathrooms by the lobby were broken, but the ones in the room worked fine. The people working here were all nice. The first set of keys they gave us only worked for the first day and they had to fix them the next day. Overall good stay for the cheap price.

Absolutely gorgeous! The cottage was clean and cozy. The jacuzzi tub had the best view and…read moreeverything worked like it should. The only thing I would have liked would be something on the bottom of the tub to give feet traction when getting in and out but there was a handle so that helped a lot. There was a huge window that overlooked the forest with a little birdfeeder that was very popular. Management was super responsive when we had questions. The location is about a 5 min drive from downtown (which was such a nice area). The week we stayed was very rainy so we didn't spend too much time on the porch but honestly everything was so cozy inside with huge views so we felt like it was perfect anyway. I would stay here again and again and again! (The photos on the website are near perfect of what to expect when you arrive too)

If you want an easy stay in Eureka Springs, stay here. It was easy to book through the website, and…read moreeasy to find and park. The interior of the cabin was great, and so was the view. Plus we were only a short drive to downtown. We felt relaxed for our 2-day stay. We felt we got our money's worth. The staff does need to improve their communication, we were supposed to get an email beforehand, and did not. I called them several times. They finally responded, saying it was a server issue. I get that, but an immediate phone call back would have been appreciated.

My stay at Pine Lodge Resort, was peaceful and relaxing. Booking a room online was quick and so…read moreeasy! Location became an issue for me! The lady on the phone talked to me while I was meandering around the area in my truck on a dark road. Thank goodness!! She was so accommodating! For example: the number of nights I wanted to stay. Minimum is two nights. I was allowed to stay one. After I was assigned to one cabin, she allowed me to stay in a different cabin. Pulling up to park at my assigned cabin my headlights showed 3 deer!! Another times, I saw them from the balcony, several more deer. In fact, they seemed within an arm's reach. The balcony was clean with a covered table, hot tub and a means to charcoal meats. The grill utensils hung along the guard rails. Once inside, it appeared very clean. Every possible amenity was available (except robes or q-tips). Fireplace, cut wood, lighter, microwave, fold out couch, mini fridge, window unit, coffee maker, pots, pans, dishes, table and 2 chairs, tv, wifi, ceiling fan, towels (request extra if using the hot tub), shampoo, conditioner and body soap. Of course, a large cozy bed! The hot tub is small. My best guess would be that they can accommodate 4 small bodies max. Great jets and very hot water! The showers are so clean and sparkly! The shampoo, conditioner and body soap hang on the wall. All have a very mild scent. It was a perfect get away for me.

This is a review of the spectacular Christmas light display, happening now until New Year's. I…read moreread about this event in the Tulsa World and since we were running over to Grand that same day and Pine Lodge is literally a mile away from our destination, we decided to check it out. We went right at dusk, but I think if it had been truly dark, we could have seen the resort from miles away. ALL. THE. LIGHTS. (And, other decorations.) We were surprised by the amount of holiday cheer that was put up. Lots of inflatables (some quite unique). If you're in the area, I would certainly check it out. There's a donation box at the end if you're impressed.

My first time staying at a bed and breakfast and the Victoria was wonderful!…read more My husband and I stayed in the Camelot room. The drapes were hung so beautiful and the black chandelier is gorgeous. My favorite part is the bathroom. It has pink floral wallpaper and it's so quaint. The whole room was filled with such detail and intention. Michael is such a wonderful cook. There were homemade scones and cinnamon rolls served with eggs, bacon or sausage and they also had little parfaits. I had to have everything because it smells so delicious! Totally worth it to stretch my waistline. Joana mentioned they plan to open a bed and breakfast in France! With the wonderful couple hosting, you know I'll be there! Learning about the history of the Victoria from Joana was surprising! I'll leave yall with a cliffhanger so you can go and check it out or go back and hear about it from Joana or Michael.

So happy we decided to make The Victoria Bed and Breakfast our choice to call home for the one…read morenight we stayed in Bentonville! The location was perfect to walk to the downtown area. The B and B itself was welcoming, tastily decorated, cozy and comfortable. The pool and hot tub looked inviting although we didn't have time to try either. Killer breakfast in the morning with plenty of food. Fruit was the best and so fresh and delicious. Pastries were equally as fresh. The presentation and vibe of the dining area was nicely done. Breakfast order was cooked as requested and yummy. I am sorry we were able to spend more time, not only in the area, but at The Victoria. It takes a special couple to own and manage a B and B and Michael and Joana have it mastered to a fine art! You won't be disappointed to add this to your list of places to stay if you are in the vicinity.

Better customer service/accommodations/modifications when an error is made in booking. Due to…read moreextremely negative experience with manager, I will never book at a Best Western hotel at any location. Sincerely, a lost customer.

I am handicapped and have a dog. Mr Patel would not allow me to stay in the handicapped room…read more It reeked of perfume in the lobby. I asked to see a pet friendly room and it stunk like animals. Would never stay there.

Arrived late for check in due to a delayed flight but the mobile app and communication with the…read moreteam through there made my arrival super easy. I paid for a standard room but received one with an extra lounging room which was such a plus! The location has a work area that was useful as I was traveling for work. The members at the breakfast area were SUPER friendly and complementary. The bar in the lounge is also a plus! Great customer service.

This hotel is an old hotel that has been remodeled however I do feel like everyone is very kind and…read morefriendly at this hotel from the front desk to the wait staff at the restaurant. The rooms were also very clean and upon arrival I got upgrades to a room with beautiful view of the mountains. Overall great experience as food was also pretty good. The only minor item was the leaking from the ceiling of the hotel but seems like the hotel was working on resolving that issue.

Surprisingly nice and more upscale than Joplin usually offers. Yet the prices were better than some…read moreof the other brands I normally use. If I had known how nice this was I would have recommended it more to vendors and family alike. Large comfortable rooms with a kitchenette and the room we had included a separate living room. It is a perfect place to be comfortable if you're staying for an extended period like business travelers, or if you have family members with you and need a little space.

The front desk was very nice. Our room was spacious and clean. It had two queen beds and a pull out…read morebed. There was an air purifier too. It had a full kitchen. There are restaurants in walking distance. We had carryout from Cheddars. So good. The hotels breakfast had eggs, sausage, biscuits, gravy, fruit oat meal and more. The gym was awesome. Mats, lots of weights and work out benches. Kettle bells, bikes and treadmills. I would stay here again.

Our stay was fantastic! Our cabin was clean, spacious and comfortable. It was in the perfect…read morelocation with groceries, restaurants and golf nearby. A++, we will definitely stay here again. A hidden gem!

From the owner: The GrandLake Cabins are the perfect year-round place to retreat, to slow down, take a breath and…read morereconnect with the peace and relaxation that comes from being closer to nature. Nestled in a scenic wooded setting just minutes from Grand Lake O’ the Cherokee, The GrandLake Cabins are a community of charming rental cabins that invite guests to relax and recharge in peace and quiet. Rediscover what a vacation is supposed to be at The GrandLake Cabins. We have Cabins that accommodate a romantic weekend for two or a group of 10! Rent all the cabins for family gatherings or corporate retreats

Wow, 53 years of travel to all 50 states, 80 countries, and all seven continents, and this is the…read moreFIRST AND ONLY time I've ever checked into a hotel and had to wait for 10 minutes for the clerk to end their personal phone call before they could check me in. Needless to say, this experience did NOT start off well. Even worse, the room smelled awful, as if it hadn't been cleaned very well or as if housekeeping was covering up the smells of a previous customer who used the room as their own personal smoking or vaping den. Like a lingering ghost, the smells wafted about and permeated every cubic inch of that room, even disturbing my sleep. At least the shower was excellent with tremendous water pressure. But the experience was pretty overwhelming.

This place doesn't care about service dog disability people. As I was asking I got hung up on. So I…read morecalled back thinking it was a bad connection. And he answered again and replied we don't allow pets and hung up again.

Breakfast was excellent! Room was nice (even had a bathroom…read morenightlight!). Convenient to the highway. Staff was helpful and friendly. We would certainly stay here again if in the area.

NO STARS!! I read the reviews of this hotel and close ones. By the reviews I felt I was choosing…read morethe right one. For traveling family with small pets. WRONG. The front desk lady at night was ok. The rooms- we booked 2 rooms. Both rooms were out of essentials. Conditioner, body wash, hand soap. We gave the rooms an extra cleaning. Yes, it was a must. Breakfast was OK. Very limited gluten free or non-dairy options. Glutten free bread was not out. I did have to ask. The front desk lady, was definitely the reason I wont be returning. As a guest I was appalled by her behavior. I think if shes the face of a hotel she definitely needs to be restrained in hospitality. She refused to acknowledge our presence. Or speak to us. I witnessed her be rude to us and another guest that same morning in the front lobby. To improve a guest stay? Please take hospitality serious.