I can't remember the name of the young woman who checked us in on arrival but she was so…read moreinformative, helpful and a delight. Also shout out to Cressida (I think) who managed the breakfast and also "Unique" the staff person at checkout. Our king-size room had a great view, and overall was just fine for our two nights stay. As others have mentioned, the breakfast buffet, as well as the evening snacks and drinks were good. This is not a luxury resort or hotel but for every day travelers who don't have unlimited budgets this was a great stay. A perfect location for us. I would definitely recommend and if I am out this way again would stay. The three staff people we dealt with were outstanding.

Housekeeping never even showed up to bring a towel or empty the trash for a 5 day stay. Only one…read moreworking elevator so there were lines to get up to rooms. Bed was lumpy and I felt like I was sinking into it. I'm a small person but the towels were tiny - barely enough to wrap around my head after washing my hair. Front desk staff was was very friendly and it's located in a nice area but I probably wouldn't stay here again.

Everyone was very welcoming upon arriving. There was complimentary coffees, tea, hot chocolate &…read morelemon water to take to the room. They also had a snack & food concession for you to purchase. They explained how to work the TV in the room. The room was well kept & very comfortable. It had coffee pot with coffee to make, microwave & small refrigerator. Had an enjoyable stay.

Organizing my fiancée's 30th birthday celebration was challenging to say the least. I decided that…read morewe should use my Hilton Honors for the hotel stay. Customer service over the phone was helpful but Suzanne at the front desk was the best. I was greeted warmly and professionally when I checked in early to prepare the room in advance with balloons, etc. Not only did Suzanne present me with complimentary wine for the occasion she also upgraded my room to a suite at no extra charge. Everything about our stay was fantastic and I can't wait to visit again in the near future! Thanks Suzanne! And thanks to Hilton of course!

What a great location. Large, clean suites with comfy beds. The breakfast was nice with an…read moreattentive staff and clean establishment. We'll definitely stay here again!!

Stayed here for 4 nights for work. Booked a king suite. Check in and out was relatively quick and…read moreseamless. The room was spacious and kitchen was stocked with plates, utensils, soap...etc. The drawer in the desk had a dirty plate and wrappers from a previous guest and the chair needed a wipe down so cleanliness wasn't up to par. The room and hotel is a little dated. Bathroom door couldn't close without hitting the toilet. The hotel has multiple floors and 1 elevator so sometimes there was a wait for the elevator. They have a social on Wednesday evenings with some snack foods and beer on tap/wine. Breakfast was okay, waffle maker was hard to turn. The hotel has plenty of parking spots so we never had an issue finding a spot. They also have daily housekeeping.

PROS: friendly staff, good amount of parking, historic atmosphere, free breakfast, nice rooms, good…read morerates, nice location CONS: you have to pay for parking and no gym or pool OVERALL: I'm confident you would absolutely love it here! Sure there's no pool or gym but it's historic and presentable

What a beautiful historic hotel right on Case Western Reserve's campus. Everyone raved about their…read morebreakfast. The building is well preserved, very classy both inside and outside, with a nice garden area (with string lights) that wasn't open (yet?). Alright room (could probably use some upkeep and update). Good bed. However, we were unlucky to face a street with early morning trash trucks and (even worse) road work starting at 6 am! On the day of checking out, we just needed a little bit more time. We asked for a 12 pm check out but they simply would not accommodate any request. it's not busy at all. Oh well.

Been here for several dinners, lunches and a wedding. The club is beautiful, and service is very…read moregood. Food is presented nicely, and the bar has a nice collection of wines and liquors, whatever the party wants. Hors d'oeuvres on the beautiful large patio is wonderful. I don't know anything about the overnight rooms, but you can ask for a tour of the upstairs. There is an outdoor pool. Parking can be valet. This is a nice venue for any occasion.

Beautiful Venue But Terrible food, over cooked Steak and Asparagus. Big Disappointment…read more Few of the staff looked disheveled,

Every once awhile, I stay a bit off-brand for me when it comes to a Marriott Hotel. And since I was…read moreonly in town for one night, I gave this hotel a shot. The amenities are a bit lost on me but the lobby, pool and gym all looked incredible to me. But most importantly the room was quiet and incredibly comfortable.

This was my second stay at an Aloft hotel, my first being the Aloft in Chicago on the Magnificent…read moreMile, which I was absolutely blown away by. The Aloft Cleveland Beachwood was clean, the staff was friendly, and while it wasn't the Chicago Aloft, I would definitely return to this location. Upon arrival, I checked in and was placed on the second floor, where I found my room with ease. I then decided to head downstairs around 9:20pm to sit by the pool (as I was told the pool was open until 10 & the gym is 24 hr), but when I tried the doors to the gym and pool area, they seemed to be locked. I sat in the courtyard instead and browsed online for some dinner (see Agave & Rye). I wasn't super impressed with the decor of the room, it felt very much like an 8 year old's superhero bedroom, but I can't deny that the hotel as a whole felt very clean and I appreciated that I had a mini fridge in the room. It seems mini fridges are becoming less and less common in hotels, so I'm always relieved when one is provided. I was only in town for one night, and while I was disappointed that I didn't get to use the pool or the gym due to the doors being locked, I was happy to have a clean room and a comfy bed to sleep in. *I loved the pool table and hot cocoa bar in the lobby! I think it's so important that hotels provide guests with a space to socialize and engage with one another.

Wonderful staff. Great location if you do not want to be downtown. A fine example of Marriott's…read moresignature brand. Thank you.

We had a great first stay at the Cleveland Marriott East. We only stayed one night but our room was…read moreclean, efficient, and spacious. The lobby, bar area, and restaurant were gorgeous. The gym was perfect and the pool looked like it was very clean and spacious. We would for sure stay here again. It was very close to several restaurants and areas to shop.

One thing I've learned from years of traveling for work: when you stay at an Embassy Suites, the…read morecomplimentary breakfast is usually the highlight of the morning. After a quick overnight stay during a recent business trip to Cleveland, our team made our way down just before breakfast wrapped up. Service runs from 6:30-9:30 AM, and we slid in at about 9:15 AM, right as things were winding down. Only one other guest was finishing up, so the breakfast rush had clearly passed. The star of the show here is always the made-to-order omelet station. I went with a veggie omelet and added diced ham, and it turned out exactly how you want an omelet to be--fresh, fluffy, and cooked perfectly. The hot bar still had a few options available. I skipped the bacon and sausage this time but grabbed some breakfast potatoes. Unfortunately, arriving near the end of service meant they had cooled down a bit. I also grabbed an English muffin and ran it through the toaster twice to get it just right. Mission accomplished--crispy on the outside and warm inside. The fruit selection was simple--mostly cantaloupe and honeydew--but still a nice lighter option to round out breakfast. The only real drawback during our stay was that the air conditioning in our room wasn't functioning properly, which made the room a little uncomfortable overnight. Still, if you've stayed at Embassy Suites before, you know the breakfast alone is a solid perk, and the omelet station continues to be the highlight. Tip: If you want the hottest food options, arrive earlier in the breakfast window.

This hotel has gone down considerably. The rooms were a mess. They turned off the water on a Sunday…read more(said only hot would be affected). Unable to flush or wash hands. Got sick from the restaurant food. Pool was not open. The bartender Jackie was the only saving grace. This was my last stay here.

What a stunning architectural piece of work - this is really a majestic building that makes a grand…read morestatement with stately ornate and solid features that adorn the building from the foundation to the rooftop! There are so many iconic structures in Cleveland - but this is certainly one to stop and view along the way or even stay if you want to book a night in the Doubletree that calls this property home!

I was a little weary when I pulled up the area is a little bit under construction and looked older…read moreso I was a bit nervous. The staff at the front was very friendly and welcoming and the lobby was very nice and clean. I got up to the room and was shocked how modern and comfortable it was I thought it would be older. The room is really nice and updated with a beautiful bathroom and comfortable bed! Looking forward to a great stay!!

Very nice room. I didn't get a chance to go to the Bistro but I was glad to know it was there. Very…read morekind staff, especially Katrice and Noah! Will definitely stay again when I return to Ohio.

I was only there one night but it was not good. I arrived at 4:30 to check in and I was told the…read morerooms were not ready and it would be 45 Minutes to an hour to get a room. I was traveling all day and was meeting a friend for dinner but was not able to shower or change clothes. instead I had to go straight to my friends place and then could not check in until 9:45. I requested a high floor and got the second floor. I think the worst part was that the people at the desk seemed put out that I couldn't wait to check in when I first arrived. Bad taste! Other than that, the rooms were Ok. what you would expect nothing great.