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    Glidden House

    4.0 (87 reviews)
    Open Open 24 hours

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    Dead bugs in every window and floor
    Cindy A.

    First off, the building and grounds are beautiful at Christmas time. We were excited to see the rest since the outside and lobby area was amazing! We stayed in room 321 which is a suite. $300 a night. For this price you would expect a clean room right? Nope. I opened the drawer of the nightstand next to the bed and found someone's nasty bra still there from a previous stay. Great...Every window shelf had dead bugs on them. Dead bugs on the carpet as well. Does nobody not know how to sweep and wipe off shelves? The queen bed is more like a double. In this particular room, lighting is AWFUL. Especially the bathroom. The shower is crazy weird. You have to physically get into the shower to turn on the water as it hits you with freezing cold water. You have to stay in the cold stream until you find the right temperature. There's no way of doing this another way! My husband and I both tried. Batteries in the bedroom remote were bad. We called down to the front desk and they apologized for the bra and bugs-that's it. We were looking forward to the breakfast and decided after eating semi warm eggs and frozen scones, just to cut our losses and head somewhere else for breakfast. What a shame. We planned this trip and really wanted to love this place. Will not be returning.

    The Glidden House!
    Joanne K.

    The Glidden House is a fantastic venue for a wedding! The service is impeccable!!! We recently had our daughter's and son in law's wedding reception here. Carrie helped us set up our wedding and festivities and everything was absolutely perfect!!! The bridal suite is phenomenal and a fabulous place to take wedding photos! There's an area to do hair and makeup even with a large group of people! The venue is spacious!!! There's areas for all your needs, such as a setup for bridal pieces like the gift box and seating charts! There's a phenomenal area for the appetizers both inside and outside seating! The reception area is extraordinarily beautiful! There's room for plenty of guests, a band, dance floor and bar area! The Zack Bruell Restaurant Group catering led by Kim was fantastic! The bartenders are wonderful! The Glidden House is definitely top notch!!! I must also add that the rooms were fantastic! Very clean and roomy! Nicely decorated! There was also a well stocked breakfast with omelets, oatmeal, muffins, fruit and so on!

    Here she is with the Flannel Ghost cocktail!

    Not only is this place super charming and adorable... the staff is fantastic! I must highlight Lex behind the bar,as crafted some phenomenal cocktails! Stop by for her seasonal cocktails : )

    Michele B.

    We won an overnight stay at a fundraiser, so we were excited to have a quiet evening away from home. Glidden House is in a perfect spot to take advantage of The many amenities of University Circle, Larchmere, little Italy, even downtown Cleveland The hotel was beautiful. I loved how the original building was restored and was in awe of the dining room and foyer. Beautiful, historic details. Our room was clean and comfortable. Breakfast was a buffet and had lots of delicious options- baked egg cups, oatmeal bar, fruit, pastries, potatoes, sausage. I don't remember the name of the tea they buy, but It was delicious. We were a little surprised to be charged for parking, when we weren't told there was a charge. They could have mentioned that at check-in when they issued our parking pass.

    Blanche K.

    This is a super cozy, customer centered hotel located in university circle in Cleveland. It has a gatsby-esque feel, classy and elegant, with a story to tell. Service 5/5++ If you're ever in the area and need a place to stay, this is it. Arriving from the airport at 11am, with checkin at 3pm, the lady at the front desk offered to check for room availabilities immediately. We had originally booked a king room, and decided we'd prefer a double since one of us was sick, and we were provided one at no extra cost. No rooms were available, so we stored our luggage and were notified as soon as a room was free at 12:50pm. At night, an extra blanket was brought up to our door upon request. Breakfast, complimentary, was served buffet styled but waited upon as welll. Rooms 5/5 The building itself is clearly aged, but well upkept. Rooms are modernly furnished and super clean! Vintage rotary phones were in each room, as well as vintage decor. Very nice vibe. Clean towels and toiletries. Spacious. Breakfast 5/5 Lavazza single serve espressos!!! What a great way to start my day. Hot breakfast with quality China and silverware. Poached eggs, sweet potato pancakes, oatmeal bar, and pastries. Yummy. What an enjoyable stay.

    Allison F.

    This was, by far, one of the nicest hotels we've stayed at. It's a gorgeous building filled with history. The lady at the front desk was welcoming and friendly. She checked us in and gave some recommendations for dinner. They have a small assortment of beverages, wine, beer, and snacks behind the desk, and at reasonable cost too. We got to our room and it was great. Clean, decent size, and had a very comfy bed. The bed is super high and they offer step stools. Bathroom amenities smelled very nice. Breakfast was included with our stay. It was probably the best hotel included breakfast we've ever had. Real fresh cooked eggs, well done bacon, fruit and yogurt, breads, cinnamon rolls, hash brown potatoes and special liege waffles. There was a fully stocked coffee/tea bar which is available 24hrs. Tables were spaced out nicely. We sat in the enclosed patio area. There was another juice/milk beverage station out there. Staff were efficient and friendly. We really enjoyed this place and hope to stay here for future visits to the area

    Jules burger bar side @ the Glidden House!
    Stanley M.

    Discovered the Glidden House while researching colleges for my son... and I'd have to say that one of the reasons he wound up attending the Cleveland Institute of Art for a year & a half was due to the hospitality of the staff at the Glidden House. He's moved on, now... but we still return to this University circle gem whenever we have reason to visit Cleveland. It's always a welcome sight when we pull a chair at the bar and talk to "Doc" or learn how to fix the WiFi from James (one of the only low points from our last visit). Mornings at the Glidden is one of the favorite parts of my stay... there is a steady flow of people flowing in and out of the breakfast area. it's quite a meeting place for Case Western professors, doctors and patients visiting the Cleveland Clinic. Very convivial atmosphere! If you're hungry & in a time crunch you can order food from Sergios & have it at the bar or delivered to your room. Very nice, very delicious. Ask "Doc" to make one of his signature cocktails. But you'd better hurry! Once he's done with his studies and passes his practicals it's residency for him!

    The Glidden House Courtyard

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    7 months ago

    The perfect boutique hotel! Great breakfast with tons of options. Located very close to Little Italy which has excellent restaurants!

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    5 years ago

    Excellent customer service, nice rooms and fantastic location. Mask compliant and very clean.

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    Page 1 of 3

    Ask the Community - Glidden House

    Review Highlights - Glidden House

    The location is excellent; we walked to the Crawford Auto Museum, the Western Historical Society and the Botanical Gardens.

    Mentioned in 3 reviews

    Read more highlights

    Drury Inn & Suites Cleveland Beachwood

    Drury Inn & Suites Cleveland Beachwood

    (37 reviews)

    $$

    Housekeeping never even showed up to bring a towel or empty the trash for a 5 day stay. Only one…read moreworking elevator so there were lines to get up to rooms. Bed was lumpy and I felt like I was sinking into it. I'm a small person but the towels were tiny - barely enough to wrap around my head after washing my hair. Front desk staff was was very friendly and it's located in a nice area but I probably wouldn't stay here again.

    This is the second hotel in this chain that I have stayed at. They both are quite new, this one I'm…read moretold is a year old. The accommodations and surroundings are lovely. The complimentary breakfasts and dinners are ample. They also provide sodas at this location until 9:00 pm and coffee and tea all day, a very nice touch. I have a huge complaint though, I could not adjust the air conditioning in my room--both the downtown and this location I could not make the room warmer. It was freezing. I turned the AC off and it took four days to warm up. Even the hallways are incredibly cold. I'm not the only one who noticed this. (I tried to get assistance from the front desk to no avail.) I opted for no housekeeping (to conserve) except for towels. My towels never dry in a hotel room so I need fresh ones every day. I did not get my towels one night, but was able to some from the front desk. Also, the water pressure in the sink is pretty poor. Like many hotels these days, they provide rain showerheads. I don't like them because it's very hard to get all the shampoo out of my hair; also because the water pressure is not strong rain showerheads make it worse. I also have a pet peeve with all hotels, your Kleenex and toilet paper are just dreadful. I don't understand it. You might as well not provide the Kleenex. The HVAC system issue is bad enough that it may prevent me from going back to this chain.

    Hampton Inn & Suites Cleveland-Airport/Middleburg Heights - Guest room

    Hampton Inn & Suites Cleveland-Airport/Middleburg Heights

    (63 reviews)

    $$

    I stay at many hotels throughout the year for work, and this Hampton was a great example of what…read moreI've come to expect from the brand a comfortable stay with a hot breakfast and friendly staff. The rooms were clean, which is always one of my top priorities, and the customer service was excellent. A special shout-out to Lisa, who works the evening shift. She took the time to answer all my questions and never made me feel like I was bothering her. When the weather changed and all flights were canceled, I ended up having to stay an extra night. Lisa was just as friendly and helpful the second evening as she was the first.

    Perfectly acceptable rest stop…read more As a hotel, it checks all the boxes one looks for in a location. Clean rooms, slightly warm indoor pool, basic breakfast, and a standard lobby with friendly staff. Rooms have a standard amount of wear. Some of the bathroom fixtures were showing signs of damage, corners have dings, ceilings have bald spots and patches, nothing is dirty but everything just has those signs of use. None of it is offensive. with these styles of hotels having the same rough layout, it highlights the minor cosmetic flaws. Beds were firm, pillows were somewhat flimsy, and delivery services refused to go inside to drop off food. But the front end staff were very friendly and hospitable. All in all, it's effective as a close-by airport hotel. Nothing flashy, but affordable and functional. Go in with minimal expectations and you will find just enough to be satisfied.

    Kimpton Schofield Hotel - Broken bed with delamination in the central slat, room 618

    Kimpton Schofield Hotel

    (148 reviews)

    $$$

    Gateway District

    I stayed here for two night during a conference. The front desk person on my check in night had…read moreamazing energy. She set the tone. She was super charismatic and welcoming. I was pleasantly surprised. The room was cute. It was decent size, but the vents were dusty and there was a hair in my bed. Management was apologetic, and they offered me 5k in points, but I did not receive them. The water for the complimentary tea was lukewarm both days. The decor in the lobby was nice, and there were games to play. The hotel is in a decent location. I was able to walk to restaurants and a grocery store.

    Don't stay at this hotel. The quality of the rooms and customer service as dictated by management,…read morespecifically upper management, is terrible. It is amount the worst examples of customer service at this category and in the City of Cleveland one can find. Stay at a different hotel. I requested a complete refund for the shorted to one night stay I had at the Kimpton Schofield. According to the front desk, who are trying their best, upper management declined to offer any refund let alone some amount of discount for their failures, I was forced to cut the stay short and cancel due to a knowingly broken bed, the staff at the hotel repeatedly changing their story as to being able to fix the bed or magically having a bed frame on site and available to replace it with, and with the hotel having nothing available in the same category and above without hours and hours of back and forth and pleading for them to do anything.

    Glidden House - hotels - Updated July 2026

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