Our monthly mosquito and other yard treatment. The technician, Nation, was very professional,…read morecordial, and thorough. We have used Pest Pros since it's inception years ago. Maria and Tony Sorrento and the whole team keep us mosquito free all summer long. I would highly recommend them for any pest problem to include mosquitos, raccoons, skunks, bats or any other pests.

We had a pest control company for 15 years and we were happy with them, but the service technician…read morestarted doing a very poor job. So we called around to several companies and Pest Pros of Michigan responded to our call that day and gave us a price. The house is a vacation rental so we needed the work done before the renters came. They scheduled Matt to come a few days later. He arrived promptly, listened to our needs and finished his work before the renters arrived. Matt is very nice, dressed well and easy to talk to. Also, before the next treatment, he called ahead so we could notify the renters when he would be there. We are very satisfied with Pest Pros of Michigan.

I am a firm believer in helping small business men....American Pest Solutions…read morecares about their customers....their promtness and good attitudes will keep me as a customer.

After being plagued with unknown critters in the upper crawlspace of my mobile home, Eric Taylor of…read moreAmerican Pest Solutions resolved my problem tonight! I had been hearing scratching and scampering above me for weeks. I hired Eric, and he has been nothing less than fully committed, non-stop, determined to find and catch whatever animals were causing me such anxiety. After only one reasonable payment, he has come to my house as often as necessary, replacing traps, trying new ideas, etc. Until tonight, around 9 pm, i heard the newest trap snap, and behold, a large raccoon was caught. I had been texting Eric whenever i heard noises, over these many weeks, so texted him this night, and he came right out and took care of the animal right away. He has been amazingly helpful and i would recommend him to anyone!

They're awful... No decrease in bugs, critter, nor spiders. Wait until you get their cancellation…read morefee...

I think Griffin is a rip off. I know of 3 individuals who had Griffin for bed bugs and it took…read morethem multiple, 5 - 6 treatments, to get rid of the problem. They're method is not effective they're also very expensive.

Service was great and Raymond had great knowledge. One of the better prices when we looked at…read moreestimates and what was actually being applied. Caulk job afterwards wasn't the best. Haven't seen any active termite swarmers since the issue was treated. Hoping they wiped the colony out.

Very responsive and treatment works! Ray listens to your problem and selects the best solution…read more Very reasonable in cost...

One star. They will not let you leave, and they punish you for trying…read more I was a Greenix customer for several years with zero complaints. That changed completely over the last two months. My bank issued a new credit card the same week my mother passed away. Updating a card was not my priority. I told Greenix about the death in the family and said I would update the payment information once we got through it. Their response was a relentless stream of calls and automated emails that never stopped, despite knowing what I was dealing with. When I finally answered one of the calls, I told them I wanted to cancel because the customer service had become unbearable. The call center rep said they couldn't help and transferred me to an account manager. The account manager flatly refused to cancel and told me I'd have to call back again when my contract was within a month of ending and go through the entire process a second time. I said that was unacceptable. I then emailed to say I'd happily add the new card the moment they put it in writing that my account was cancelled and would not renew at the end of the term. It took four emails to get any response, while they auto-emailed and called me at least a dozen times each. When they finally reached me by phone again, the rep said he saw my request, would handle it, and would send me what I needed in writing. Instead, they emailed me a copy of my existing agreement, which I already have. I replied immediately to explain, again, what I actually needed. They took days to respond, and when they did, it was to tell me they couldn't help me by email and that I'd have to call in and talk to the same people who already refused to help. This is the runaround, plain and simple. They make it effortless to keep paying and nearly impossible to stop. I do not recommend Greenix to anyone who values being treated like a human being.

I am happy with their service. I became financially unable to continue my contract and they worked…read morewith me to continue services and negotiate a price I could handle.

I was having some trouble with earwigs and spiders in my home, and also lots of cobwebs in my…read morebasement. Personally not being a huge fan of insects I decided I would hire a company to come and take care of the problem for me. When I first called the rep on the other line was very helpful and even offered a discount when I was a little sticker shocked by the price so right off the bat I was impressed with their customer service which is why I perused Orkin Pest Control. Setting up the initial visit was simple and I was excited to finally get this bug situation under control. As the day of the initial visit came closer there was no email confirmation or reminder text, leaving me a little unsure if they had still planned on arriving. But the day of the initial visit I had revived texts and phone calls about the estimated time of arrival which was nice. The tech showed up right when he said he would, was very friendly and professional. However he said he was uninformed that cobweb removal was a service I wanted done that day but he was still happy to help. After spraying all the windows and doorways he grabbed his brush for removing cobwebs and headed to my basement where the situation had gotten bad over the last few weeks for no apparent reason. I waited upstairs while he worked and after about 10 minutes he came back up said I was all set and went on his way. I went down to check, with low expectations given he was only down there for 10 minutes and my basement was literally covered with cobwebs from top to bottom, only to find that every cobweb was still in its place. Extremely disappointed I contacted Orkin and let them know of my situation. I spoke with a different rep this time to which she said "The tech who helped you today will reach out, and you can set up a time for him to come back and touch up the areas he missed." 1. That's like slightly awkward to have the guy who I just placed a complaint about call me back and set up a time for him to come back into my home? Lol 2. Never got a call back so after a week I reached out to Orkin and set up another appointment. Spoke with yet a different rep who assured me that the 1st tech would not be the same one to come and touch up what was missed with the initial visit. I asked about cobwebs removal and explained thats the main thing I wanted taken care of and the rep said "They should remove the ones they can see and that they can reach with their brush without having to move your personal items." That being said I made sure everything in my basement was away from the cobwebs I wanted removed. Most of them were in the baseboards of the ceiling or doorways or corners where I didn't have any personal items in the first place (I have an unfinished basement). When the day came for the second visit (at no charge which was nice) I had high hopes that this time the cobwebs would be taken care of. The tech was different from the first, also kind and professional, so I went into this with a little more hope. But to my demise, cobwebs are still in corners, still in doorways, still visible and I'm left disappointed. I plan on canceling my membership with Orkin. I understand they are not a house cleaning service but if cobweb removal is a service they provide and I'm paying for that service, I would expect it to be done right the first time. If I wanted to do it myself for free I would but I would rather pay a professional to come out and do it properly so you can imagine I'm rather disappointed when it takes two men to come out and clean them and still not do it right.

Overpriced do not stand by their products do not get their help just get somebody else anybody else…read moreI would give them zero Stars if I could

I had contacted Critter Control after seeing some damage done in my garage by some type of animal…read more Nick came out and was able to accesses the damage, and to tell me what animal it was, and how it was getting in. It was a free estimate, and you can't beat that. I will definitely be using them in the future (I hope I don't have to tho haha)

I called today with a critter problem and they were able to fit me in. Ryan texted me updates on…read morehis whereabouts, and was to my house within the hour. He was able to locate the problem and swiftly and efficiently took care of it. I was extremely pleased with his kindness and professionalism. ~Brenda

Steve always does a great job on my monthly sprays for mosquitoes. This service makes it so I can…read moreenjoy my yard in the summer with out getting eaten alive.

Good people. on time, and said I would get a follow up…read moresecond visit which did not happen. no second visit. they wont take cash, so I gave them a check for $300. two months later, they had not cashed the check, and I had switched banks. then I got a bill for $300 and a bounce check fee. I offered to pay $150 for the one visit, and they said no. they then reported me for non payment. Disappointing!

We had a wonderful experience with Grand Rapids Pest Control. They were able to get out to our…read morehouse and fix the problem in a little over 24 hours. Our technician was very kind and knowledgeable!

We had an issue with mice in the house that we could not fix for ourselves. Not only was Grand…read moreRapids Pest Control quick to respond, but the price to take care of the issue was great. Our technician was very friendly and spent time explaining his process and how it would all work. I highly recommend them.

This company interviews you over the phone and promises to come out and take care of the problem…read more they insist on your credit card number and will bill when service is complete. I waited an entire afternoon for them to show and they never did. Not a call or an email to apologize. Let's see if they still bill me. What a sham. Don't call them. Too many reputable businesses out there.

From the owner: Protect what matters most with Terminix. For more than 95 years, we've protected what's most…read morevaluable to you, with trusted local specialists who go above and beyond to care for you and your home, 365 days a year. So you can relax knowing we'll put your pest worries to rest -- guaranteed.